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Withdrew $29.97 from my credit under Google Entertainment

Withdrew $29.97 from my credit under Google Entertainment

Greetings,

 

I just cancelled the free 3 months trial subscription & was wondering if you withdrew

from my credit of $9.99 more than once starting from December 2017 & ending on

February 2018 shown on my Paypal's transaction statement under “Google Entertainment.”

See photo. To kindly returned all the fees you withdrew from my credit to my Paypal account.

 

Reply soon.

 

Reply
3 Replies

Hey @SpotifyClient, thanks for coming to the Spotify Community!

 

As Google and Spotify are separate company, it is likely that these charges came from some kind of Google subscription, perhaps to Google Play Music.

 

Please let me know if there's anything else I can do to help 🙂

Greeting Jay,

 

My question for you, for today, is why I can't find DEADMAU5's track "SCREEN DOOR" on Spotify?!

 

 

Hey @SpotifyClient,

 

Thank you for reaching out again. 

 

We would be happy to give you more info about the availability of certain songs on the platform.

 

We have taken a look backstage and can confirm that Screen Door from DEADMAU5 is currently unavailable for streaming.

 

Because the copyright holders of certain tracks and albums change over time, so does their availability on Spotify. The labels, who hold the rights to the music are the ones who decide whether a track will be made available for streaming in different regions, we're not able to say when or if the song will be back on the platform. You can learn more about this here.

 

However, keep your eyes open as it might become available in the near future. 

 

We hope this message finds you well and wish you a great day!

ElenaModerator
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