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Topics with Label: Subscription

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4567 Views
  • 1 replies
  • 9 likes
  • Security
  • 4567 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464785 Views
  • 976 replies
  • 111 likes
  • Account
  • 464785 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205494 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205494 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113185 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113185 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

  • Newbie
  • Plan Premium w/ Hulu   My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, i...
  • AlinaLB
  • Newbie
  • 17126 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 17126 Views
  • 7 replies
  • 0 likes

Something is seriously wrong in Spotify India

I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 .( for the record , I don't get any emails about account getting disabled )I ta...

  • Casual Listener
  •  I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 . ( for the r...
  • axhylotl
  • Visitor
  • 737 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 737 Views
  • 6 replies
  • 1 likes

Reembolso

Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...

  • Newbie
  • Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y m...
  • ednacss43
  • Visitor
  • 1810 Views
  • 11 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1810 Views
  • 11 replies
  • 2 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 54 Views
  • 1 replies
  • 0 likes

Is authorization charge refundable?

PlanPremiumCountryPhilippinesDeviceiPhone16ProOperating SystemiOS18.1.1 My Question or IssueI recently changed my payment method and I received the note below. My card was successfully charged by spotify. Since it is temporary, when will it be refund...

  • Newbie
  • Plan Premium Country Philippines Device iPhone16Pro Operating System iOS18.1.1   My Question or Issue I recently changed my payment method and I received the note below. My card was su...
  • osornios
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 55 Views
  • 1 replies
  • 0 likes

change plan manager on premium DUO

PlanDUOCountryUKMy Question or IssueI have had Spotify premium since around 2014 when my daughter got a bit older and wanted her own profile I upgraded my plan to duo and created her an account so we could listen to our own music at the same time (my...

  • Visitor
  • Plan DUO Country UK My Question or Issue I have had Spotify premium since around 2014  when my daughter got a bit older and wanted her own profile I upgraded my plan to duo and created her...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 99 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ineligibility error when getting the 1 month free offer for people who've already tried Premium

Plan Free Country USA Device iPhone SE Operating System iOS 15.8 My Question or Issue I once had a Premium account as a gift subscription given to me by a friend. When the subscription was going to run out I canceled because I couldn't afford a month...

  • Regular
  •   Plan Free Country USA   Device iPhone SE Operating System iOS 15.8   My Question or Issue I once had a Premium account as a gift subscription given to me by a...
  • Vasil
  • Moderator
  • 440 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 440 Views
  • 8 replies
  • 0 likes

Superuser Contribution cobro indebido

Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se verifico que la cuenta esta Free. Cobro indebido, p...

  • Newbie
  • Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se ...
  • Janhfranco
  • Visitor
  • 8347 Views
  • 11 replies
  • 1 likes
  • Subscription
  • 8347 Views
  • 11 replies
  • 1 likes

Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • Not applicable
  • 1752 Views
  • 17 replies
  • 0 likes
  • Other
    Subscription
  • 1752 Views
  • 17 replies
  • 0 likes

Spotify took my money but I don't get Premium

I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money! I was paying for both (but individually) the promotion of Spotify Premium for...

  • Regular
  • I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money!   I was paying for ...
  • Mathur
  • Casual Listener
  • 1680 Views
  • 18 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 1680 Views
  • 18 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 160257 Views
  • 130 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 160257 Views
  • 130 replies
  • 7 likes

Superuser Contribution Problem with my account! (I cannot login neither register)

I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I proceeded to delete my account and wait the necessary tim...

  • Casual Listener
  • I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I procee...
  • Vasil
  • Moderator
  • 199 Views
  • 3 replies
  • 0 likes
  • Login
    Subscription
  • 199 Views
  • 3 replies
  • 0 likes

My paypal account is being charged for a subscription that I don't have access in my account

My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account...

  • Casual Listener
  • My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see p...
  • UlviAsadli
  • Casual Listener
  • 185 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 185 Views
  • 4 replies
  • 0 likes

Ghost account from KPN XS4all No response from Spotify

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi...

  • Casual Listener
  • I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it.   I h...
  • Flowergirl2010
  • Casual Listener
  • 95 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 95 Views
  • 2 replies
  • 0 likes

Logging in after getting new phone

I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email isnot the account I was previously using,anyone help?

  • Casual Listener
  • I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email is not the account I was previously using, anyone help? &nb...
  • Not applicable
  • 5284 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 5284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login problem/forgott email

Hey guys, I have got a serious problem and I thought maybe someone could help. I forgot the E-mail of my Spotify account.. or maybe I wrote something wrong while I created the account... So you probably advice me now to use the way over computer -> S...

  • Casual Listener
  • ...robably advice me now to use the way over computer -> Spotify -> Users. Well.. I had to reset my mobile because of system problems. I am paying the subscription over mobile bill. I use the n...
  • AlejaR
  • Moderator
  • 629 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 629 Views
  • 5 replies
  • 1 likes

Logged out of all devices

I’ve been using Spotify since the beginning and recently encountered an issue logging into my account. I have suddenly been logged out of all of my devices.Unfortunately, I’ve forgotten the email address I used when signing up, and that email has bee...

  • Casual Listener
  •   I’ve been using Spotify since the beginning and recently encountered an issue logging into my account. I have suddenly been logged out of all of my devices.Unfortunately, I’ve forgotten the e...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • ...ountry.   I did that but then got a message that the payment method doesn't match the country I'm in.   Right now I'm unable to change my account and it keeps renewing my subscription in B...
  • Not applicable
  • 364 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 364 Views
  • 9 replies
  • 0 likes

can i change plan manager

Plan Premium DuoCountryUSA My Question can i change plan manager

  • Visitor
  • Plan  Premium Duo Country USA   My Question  can i change plan manager
  • AdamDamon
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Unable to add member to Duo account

PlanDuo CountryUnited Kingdom Device(iPhone 14 Pro)Operating System(iOs 17.6.1.) My Question or IssueI paid for a duo subscription last week but have been unable to add another member to my account. It gets stuck in the address verification stage and...

  • Regular
  •   Plan Duo  Country United Kingdom  Device (iPhone 14 Pro) Operating System (iOs 17.6.1.)   My Question or Issue I paid for a duo subscription last week but have been u...
  • Maxim
  • Spotify Star
  • 235 Views
  • 9 replies
  • 0 likes
  • Account
    Subscription
  • 235 Views
  • 9 replies
  • 0 likes