Wrong name and picture in my account

[crehelly]

Hi

 I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i  can't change it to my name and picture. How do i change it back?

Helene

[Richard]

Hey, I've had a look at the crehelly account and there doesn't appear to be any Facebook profile attached to it. Try logging in with just this username and see if that clears things up.

[crehelly]

Hi i tried that and it dosent help.

I wonder if my son in som some whay could when he created his facebook/ spotify account could have benn connected to me. Because when i logg n with his facebook/spotify loggin  i see my account but still his name up in the higer right?

//Helene

[Richard]

Is it a different username than 'crehelly' then?

[crehelly]

Yes it is, shall i logg in to his account and send the question again so you can see whats gone wrong?

[crehelly]

I have now logged in with his facebook logg account? But now i see my name as responsible for this account.

[Richard]

Ok I had a look and I see it was connected to a Facebook account (name beginning with a V?)

So I've disconnected that now. Try logging in again with just crehelly as the username. Then connect to FB in the Preferences.

This should put the right face in the box!

[crehelly]

Thanks that helped!!

//Helene

[chielbosch1]

Could you please take care of this account too? I also get the wrong photo and name..

[David]

Taken care of that, chielbosch1. How do things look now?

[Marcusz]

I also need to solve this. My spotify account is connected to the wrong facebook! You should integrate multiple facebook-accounts or have a disconnect button,

[Richard]

Hey Marcusz, welcome to the Community.

There is a disconnect button - just go into your Preferences (Win: Edit > Preferences | Mac: Spotify > Preferences) and scroll to the bottom.

This will only show up for accounts originally created through Spotify, but looking at your account this should all be good for you.

[marieke__t]

Hi!

I have the same problem. My facebook account is connected with the spotify account of my mother. Username; afemtr.

Can you please disconnect this.

Kind regards,

Marieke

[marieke__t]

I already fixed it. I made a new account for my mum. With her own facebook account.

Now i use her old username and changed the settings in my own name and email adres.

[buggemaster]

I got some problems with my spotify profil to, it's wrong name and profil picture, could you please help me change that ?:)

[Aakrantz]

Ive got the same problem, my daughter highjacked my account how do I get rid of her?

[Aakrantz]

If she logs in with facebook - data through another spotify-account will that take her away from my spotify account? I dont have facebook and dont want her name in my spotify! Please help!

[Jude]

Yes. That should work.

However, you can disconnect by yourself. You have a Spotify username, so you will have the "Disconnect from Facebook" button shown in the earlier image.

Look in your Preferences (Win: Edit menu; Mac: Spotify menu), under "Social network".

[Aakrantz]

Hi, it didnt work! she still stands as owner of my account, and I have bought her a premium but she still has comersial and can't change her mailadress, it says another account has it, please help someone!