Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

account is being used somewhere else

account is being used somewhere else

keep getting message that spotify has been paused because account is being used somewhere else. Ive logged out everywhere changed password and still getting same message. I only use it on my iPhone 6 and bluetooth to my hifi. This has happened many times and ive changed password on Facebook as i used that to log in. Ive now gone back to user name and requested a password by email from Spotify which im now logging in with but still having same problem

Reply
1 Reply

Hey @PhilM1952!

 

Thanks for reaching out to us.

 

If someone has access to your Spotify account, we suggest following these steps.

 

If that doesn't help, at the bottom of the article are the steps to contact the right team to help you work this out as soon as possible.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts