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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1920 Views
  • 0 replies
  • 8 likes
  • Security
  • 1920 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449324 Views
  • 972 replies
  • 109 likes
  • Account
  • 449324 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199840 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199840 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108876 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108876 Views
  • 72 replies
  • 11 likes

My son lost his password

My son lost his password, he's still logged in on one of the Tvs, but we can't retrieve his password to log him in to any other devices? PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android ...

  • Visitor
  • My son lost his password, he's still logged in on one of the Tvs, but we can't retrieve his password to log him in to any other devices?  Plan Premium Country USA   Device (iPhone 8, ...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refund or credit

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was changed from student premium to regular premium but I was never notifie...

  • Visitor
  •   Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Lyubka
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging into Spotify on Think Pad laptop using Samsung account

Hello all,I have a Spotify account on my Samsung phone which I log into with my Samsung account. It all just automatically logs in. However, when I open the Spotify app or website on my Think Pad laptop there is no option avalible to log in using my ...

  • Visitor
  • Hello all, I have a Spotify account on my Samsung phone which I log into with my Samsung account. It all just automatically logs in. However, when I open the Spotify app or website on my Think Pad l...
  • Alex
  • Spotify Legend
  • 704 Views
  • 3 replies
  • 1 likes
  • Login
  • 704 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution advance payment?

Hi! So I'm a new Spotify premium member. And I applied for the monthly one, I was originally planning on paying for this month's subscription. But instead got the 30 free days, which is great! But I'd just like to know if there is any way I could pay...

  • Newbie
  • Hi! So I'm a new Spotify premium member. And I applied for the monthly one, I was originally planning on paying for this month's subscription. But instead got the 30 free days, which is great! But I'...
  • Susan_GP
  • Moderator
  • 4844 Views
  • 3 replies
  • 0 likes
  • 4844 Views
  • 3 replies
  • 0 likes

Solved!! What kind of option for a religious community

HelloI am french and live in France. i am a catholic monk and priest. I subscribed to the solo premium account and it’s great i live in a religious community. we are 6 friars. Could we subscribe to the family option ?we are called brothers and we are...

  • Newbie
  • Hello I am french and live in France.  i am a catholic monk and priest.  I subscribed to the solo premium account and it’s great  i live in a religious community. we  are 6 fr...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

location

how to change my location if i don’t have premium

  • Newbie
  • how to change my location if i don’t have premium
  • AdamDamon
  • Spotify Star
  • 376 Views
  • 2 replies
  • 1 likes
  • 376 Views
  • 2 replies
  • 1 likes

Glemt passord!

hei. Om noen kan hjelpe meg med å komme inn på Spotify premium. Har glemt passord og email adressen min. Jeg blir trekt i måneden på kortet.

  • Visitor
  • hei. Om noen kan hjelpe meg med å komme inn på Spotify premium. Har glemt passord og email adressen min. Jeg blir trekt i måneden på kortet. 
  • AdamDamon
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forced to Subscribe as premium duo

PlanPremiumCountryTurkeyDevice(>Google Pixel 3)Operating System(Android)My Question or IssueI am getting notifications from Spotify that they cannot charge through my mobile payment and premium will be cancelled. So I try to renew my premium subscrip...

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  • Newbie
  • Plan Premium Country Turkey Device (>Google Pixel 3) Operating System (Android) My Question or Issue I am getting notifications from Spotify that they cannot charge through my mobile ...
  • davgra04
  • Casual Listener
  • 3359 Views
  • 9 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 3359 Views
  • 9 replies
  • 2 likes

Ads Even with Premium Account

PlanPremiumCountryUSA DeviceMacbook Pro M1Operating SystemMacOS 13.3.1 My Question or IssueI'm getting a giant Little Mermaid ad on my screen, even though I pay for Premium. I spent over an hour trying to get an answer out of Customer Service, only f...

  • Newbie
  • Plan Premium Country USA   Device Macbook Pro M1 Operating System MacOS 13.3.1   My Question or Issue I'm getting a giant Little Mermaid ad on my screen, even though I pay for Pr...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username not working for login

PlanFreeCountry United StatesDeviceHappens on any deviceOperating SystemiOS My Question or Issue I'm trying to log into Spotify with my username, but it always says that it's incorrect. I noticed how it says that my username is a bunch of random char...

  • Visitor
  • Plan Free Country  United States Device Happens on any device Operating System iOS   My Question or Issue  I'm trying to log into Spotify with my username, but it always says...
  • MihailY
  • Moderator
  • 5453 Views
  • 3 replies
  • 0 likes
  • 5453 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium account is not working!!

I have a DUO PREMIUM account, it’s not working. It says I have a free account. Worked perfectly fine for 2 years. Payments have been Done. Logged in and out several times. support helpdesk Does not work either.Can I reach a helpdesk in any way possib...

  • Visitor
  • I have a DUO PREMIUM account, it’s not working. It says I have a free account. Worked perfectly fine for 2 years. Payments have been Done. Logged in and out several times.  support helpdesk Doe...
  • AlejaR
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • Premium
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution In my email there are two spotify account the new one is created now but i want go back with old ac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound quality changes when running Adobe Photoshop

There is a very noticeable and distracting difference in audio when I make Adobe Photoshop CS6 Extended (updated) the focus program. I click back on Spotify, bringing it to the front, sound returns to normal. Even as I am performing heavy tasks in Ph...

  • Newbie
  • There is a very noticeable and distracting difference in audio when I make Adobe Photoshop CS6 Extended (updated) the focus program. I click back on Spotify, bringing it to the front, sound returns t...
  • Alex
  • Spotify Legend
  • 604 Views
  • 3 replies
  • 0 likes
  • Other
  • 604 Views
  • 3 replies
  • 0 likes

I need to move to one account to another without loosing all my playlist

Plan Family PremiumMexico DeviceIphone, ipad, Macbook pro. All up to date.I´m now in a Family plan and I need to move to other family plan but without ANY RISK of loosing my playlists.. I have tons of playlist..

  • Regular
  • Plan Family Premium Mexico   Device Iphone, ipad, Macbook pro. All up to date. I´m now in a Family plan and I need to move to other family plan but without  ANY RISK of loosing my play...
  • Maxim
  • Spotify Star
  • 322 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 322 Views
  • 5 replies
  • 0 likes

Public Playist is not showing on the main profile

PlanFreeCountryBrazil DeviceAllOperating SystemWindows & IOS My Question or Issue My publics playlist are not showing on my main profile. I was trying to private them and then put into public again but It did not work. I do not know what is happening...

  • Visitor
  •   Plan Free Country Brazil   Device All Operating System Windows & IOS   My Question or Issue     My publics playlist are not showing on my main profile. I w...
  • AdamDamon
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium duo

Plan PremiumCountry - Ireland DevicePC/iphone 11Operating System(iOS 10, Windows 10) My Question or IssueI have a Premium Subscription and I am currently living in France with my partner for at least the next 12 months. I've tried to add my partner o...

  • Newbie
  • Plan Premium Country - Ireland   Device PC/iphone 11 Operating System (iOS 10, Windows 10)   My Question or Issue I have a Premium Subscription and I am currently living in Fr...
  • BettyAlora
  • Casual Listener
  • 592 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 592 Views
  • 2 replies
  • 1 likes

Superuser Contribution Someone is logging into my account from another country

PlanPremium - Family PlanCountryCanadaDeviceIPhone 8Operating SystemIOS 13 My Question or IssueI have had someone log into my account from Dallas in the United states, while I live in canada, I was wondering about how it would be possible for them to...

  • Casual Listener
  • Plan Premium - Family Plan Country Canada Device IPhone 8 Operating System IOS 13   My Question or Issue I have had someone log into my account from Dallas in the United states, while ...
  • SJoe
  • Visitor
  • 18631 Views
  • 21 replies
  • 0 likes
  • Account
  • 18631 Views
  • 21 replies
  • 0 likes

Apple/Android Account

Is there a way to connect my apple id account to my android account? I just realized I've been paying for 2 separate spotify premium accounts. The premium on the android account which is my primary account has expired but my card was charged for the ...

  • Visitor
  • Is there a way to connect my apple id account to my android account? I just realized I've been paying for 2 separate spotify premium accounts. The premium on the android account which is my primary a...
  • Luan
  • Spotify Star
  • 684 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 684 Views
  • 1 replies
  • 0 likes

Recommended songs for you

I’ve been a Spotify premium user for years now and never has the recommended songs for you been worse. I swear it plays the same song over and over for weeks and it makes me hate songs that I used to love just because it automatically plays it whenev...

  • Casual Listener
  • I’ve been a Spotify premium user for years now and never has the recommended songs for you been worse. I swear it plays the same song over and over for weeks and it makes me hate songs that I used to...
  • Luan
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
    Unlimited
  • 336 Views
  • 1 replies
  • 0 likes