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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4590 Views
  • 1 replies
  • 9 likes
  • Security
  • 4590 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465099 Views
  • 976 replies
  • 111 likes
  • Account
  • 465099 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205622 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205622 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113232 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113232 Views
  • 72 replies
  • 12 likes

Superuser Contribution I can't log into spotify from my new device

I recently upgraded my iPhone from a 5 to an 11. I can't log into spotify from my new phone. It says "something went wrong. please try again later." Well...what's going wrong and how can I fix it?? I think I did forget my password a couple times on m...

  • Casual Listener
  •   I recently upgraded my iPhone from a 5 to an 11.  I can't log into spotify from my new phone.  It says "something went wrong. please try again later."  Well...what's going wron...
  • Not applicable
  • 3475 Views
  • 8 replies
  • 0 likes
  • Account
  • 3475 Views
  • 8 replies
  • 0 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • I'm unable to change countries after a relocation.   The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country...
  • Not applicable
  • 369 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 369 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't Login with Google Account

PlanFree/PremiumCountryKoreaDeviceSamsung Galaxy NT 10Operating SystemAndroid My Question or IssueI am currently using only my Google account linked to Spotify. However, there is a problem logging in with Google, so I cannot log in. And now I'm writi...

  • Visitor
  • Plan Free/Premium Country Korea Device Samsung Galaxy NT 10 Operating System Android   My Question or Issue I am currently using only my Google account linked to Spotify. However, ther...
  • Not applicable
  • 9505 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 9505 Views
  • 4 replies
  • 0 likes

Superuser Contribution top tracks this month is inaccurate

i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that other songs i was listening to was going up the list ...

  • Visitor
  • i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that ot...
  • mozart_paloma
  • Casual Listener
  • 206 Views
  • 2 replies
  • 1 likes
  • 206 Views
  • 2 replies
  • 1 likes

This email address or username is not linked to a Spotify account issue

I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account".So I try to Continue with Google. However I then get "You do not have a Spotify account...

  • Casual Listener
  • I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account". So I try to Continue with Google...
  • Billy-J
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
  • 294 Views
  • 1 replies
  • 0 likes

How to restrict the playlist visibility for different devices?

In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?

  • Newbie
  • In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?
  • Billy-J
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

I can't log into my account. It was not linked to an email or phone number.

My username was . I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the password since no additional authentication was associated with the account. I don...

  • Visitor
  • My username was <snip - Moderator Edit>. I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the pa...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 121 Views
  • 1 replies
  • 0 likes

my spotify says that the email and password and combination is incorrect

My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...

  • Newbie
  • My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
  • Ken80
  • Newbie
  • 1057 Views
  • 4 replies
  • 0 likes
  • 1057 Views
  • 4 replies
  • 0 likes

Account has been disabled due to security reasons

PlanFree/PremiumCountryNew ZealandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't log into my account.I have spent the last 3 hours trying to get help from support but it just goes in circles and they tell me "We have no new infor...

  • Casual Listener
  • Plan Free/Premium Country New Zealand Device Desktop Operating System Windows 10   My Question or Issue I can't log into my account. I have spent the last 3 hours trying to get help f...
  • 118 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 118 Views
  • 0 replies
  • 0 likes

Change email Address

I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?

  • Casual Listener
  • I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?
  • AdamDamon
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Address broken

PlanPremiumCountryUSADeviceiPhone 13 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to change the email of my account. My email was previously linked to another account, which I permanently deleted. Now I can’t...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to change the email of my account. My email w...
  • Yordan
  • Moderator
  • 232 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 232 Views
  • 3 replies
  • 0 likes

can i change plan manager

Plan Premium DuoCountryUSA My Question can i change plan manager

  • Visitor
  • Plan  Premium Duo Country USA   My Question  can i change plan manager
  • AdamDamon
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

What happens to a plan member account if I remove them from my plan?

I want to downgrade from my Family plan to an individual plan. The other member on my plan (my ex-boyfriend) wants to keep his account. If I downgrade my plan, does he get to keep his account?

  • Visitor
  • I want to downgrade from my Family plan to an individual plan. The other member on my plan (my ex-boyfriend) wants to keep his account. If I downgrade my plan, does he get to keep his account?
  • AdamDamon
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Progress Bar/slider not working with my account

Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or forward a song, it just won't drag. I uninstalled the...

  • Casual Listener
  • Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or fo...
  • Eni
  • Moderator
  • 732 Views
  • 5 replies
  • 0 likes
  • 732 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify duo and changing country

I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my account settings. My partner still can't accept my...

  • Music Fan
  • I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my...
  • Not applicable
  • 3873 Views
  • 9 replies
  • 0 likes
  • Account
  • 3873 Views
  • 9 replies
  • 0 likes

I can't change my email despite following the steps that have been given

I had been using my university email for Spotify while I had the student subscription. I am no longer a student at that university and have lost access to it, so when Hulu sends a verification code to it, I cannot confirm. I need to change my email b...

  • Visitor
  • I had been using my university email for Spotify while I had the student subscription. I am no longer a student at that university and have lost access to it, so when Hulu sends a verification code t...
  • railroad_jerk
  • Visitor
  • 299 Views
  • 4 replies
  • 1 likes
  • 299 Views
  • 4 replies
  • 1 likes

Solved!! Unable to add member to Duo account

PlanDuo CountryUnited Kingdom Device(iPhone 14 Pro)Operating System(iOs 17.6.1.) My Question or IssueI paid for a duo subscription last week but have been unable to add another member to my account. It gets stuck in the address verification stage and...

  • Regular
  •   Plan Duo  Country United Kingdom  Device (iPhone 14 Pro) Operating System (iOs 17.6.1.)   My Question or Issue I paid for a duo subscription last week but have been u...
  • Maxim
  • Spotify Star
  • 238 Views
  • 9 replies
  • 0 likes
  • Account
    Subscription
  • 238 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Someone linked their PlayStation Network to my Spotify account

I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t work, can someone help me figure this out?

  • Visitor
  • I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t wo...
  • OscarDC
  • Moderator
  • 45354 Views
  • 3 replies
  • 2 likes
  • Account
    Security
  • 45354 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlists Being Falsely Reported!!!

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...

  • Regular
  • I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone ...
  • FOX-1
  • Visitor
  • 28239 Views
  • 132 replies
  • 70 likes
  • Account
  • 28239 Views
  • 132 replies
  • 70 likes