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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9365 Views
  • 3 replies
  • 9 likes
  • Security
  • 9365 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485097 Views
  • 979 replies
  • 111 likes
  • Account
  • 485097 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211772 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211772 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121452 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121452 Views
  • 72 replies
  • 12 likes

Unable to update app

Hi I was unable to install the latest update. I'm using iPhone and when I tap the update it loads but it stops when it is fully loaded!? Can someone pls advise

  • Newbie
  • Hi I was unable to install the latest update. I'm using iPhone and when I tap the update it loads but it stops when it is fully loaded!? Can someone pls advise
  • 222 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
  • 222 Views
  • 0 replies
  • 0 likes

Can't log with facebook because it's already logged with another account

Hi, anyone can help me? I want to log with facebook, but it says that it's impossible because many years ago I register it to another account that I forgot email and username. What can I do?

  • Newbie
  • Hi, anyone can help me? I want to log with facebook, but it says that it's impossible because many years ago I register it to another account that I forgot email and username. What can I do?
  • 193 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
  • 193 Views
  • 0 replies
  • 0 likes

Pagamento via Boleto - Brasil

Bom dia!Apesar de tentar seguir as orientações do site do Spotify, não está aparecendo a opção para eu pagar através de boleto bancário. Não possuo cartão de crédito, mas queria manter minha assinatura premium.O site do Spotify não deixa claro onde e...

  • Newbie
  • Bom dia! Apesar de tentar seguir as orientações do site do Spotify, não está aparecendo a opção para eu pagar através de boleto bancário. Não possuo cartão de crédito, mas queria manter minha assina...
  • 2010 Views
  • 0 replies
  • 47 likes
  • Premium
  • 2010 Views
  • 0 replies
  • 47 likes

Suscribed but not able to skip

I have loged out loged in again and uninstalled the app, there is no upgrade to premium button on the account and it has been paid for

  • Newbie
  • I have loged out loged in again and uninstalled the app, there is no upgrade to premium button on the account and it has been paid for
  • 234 Views
  • 0 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 234 Views
  • 0 replies
  • 1 likes

Pagamentos

Foram lançados dois pagamentos no meu cartão de credito, sendo que um é de universitario e eu não fiz e o outro é de premium sendo que os primeiros 30 dias são de graça e a cobrança só devia vim no proximo mês

  • Newbie
  • Foram lançados dois pagamentos no meu cartão de credito, sendo que um é de universitario e eu não fiz e o outro é de premium sendo que os primeiros 30 dias são de graça e a cobrança só devia vim no p...
  • 160 Views
  • 0 replies
  • 1 likes
  • Premium
  • 160 Views
  • 0 replies
  • 1 likes

Logging in

Hey guys. I have just subscribed to premium and I am still getting adds. I can't see anywhere to log into my account on the app. Any help would've appreciated

  • Newbie
  • Hey guys. I have just subscribed to premium and I am still getting adds. I can't see anywhere to log into my account on the app. Any help would've appreciated
  • MauriceMV
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Free
  • 196 Views
  • 1 replies
  • 0 likes

How can I tell which offline devices I have registered?

How can I tell which offline devices I have registered to my Premium account? I go to the manage devices section and it shows I have 3 devices registered but no way of identifying what those devices are.

  • Casual Listener
  • How can I tell which offline devices I have registered to my Premium account? I go to the manage devices section and it shows I have 3 devices registered but no way of identifying what those devices ...
  • MauriceMV
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Created family plan with wrong account

Hi, I have 2 spotify accounts (an old one, and one coupled with my facebook account).I subscribed for a family memebership and was logged in with my old account on this computer (in the app I was logged in with my facebook account). Now my old accoun...

  • Newbie
  • Hi,   I have 2 spotify accounts (an old one, and one coupled with my facebook account). I subscribed for a family memebership and was logged in with my old account on this computer (in the ap...
  • justinewin_
  • Roadie
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Solved!! Account problems

I've had Spotify Premium for almost a year, my orignal account was created with Facebook. My facebook account doesn't have an emal address. Now when I login I get a message saying Error Code 3. Somehow my spotify account disconnected its link from my...

  • Casual Listener
  • I've had Spotify Premium for almost a year, my orignal account was created with Facebook. My facebook account doesn't have an emal address. Now when I login I get a message saying Error Code 3. Someh...
  • justinewin_
  • Roadie
  • 894 Views
  • 4 replies
  • 0 likes
  • Account
  • 894 Views
  • 4 replies
  • 0 likes

Customize Friends Feed?

I accidentally followed all my facebook friends that are linked to spotify but I want to only see the feed of only three of my friends. Is there any way I can customize which friends' feeds I can see?

  • Casual Listener
  • I accidentally followed all my facebook friends that are linked to spotify but I want to only see the feed of only three of my friends. Is there any way I can customize which friends' feeds I can see?
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Other
  • 335 Views
  • 1 replies
  • 0 likes

My child can't log onto the family subscription

I just upgraded my account from premium to family. When my kids are trying to use the email they received they only get to the normal login-page with no possiblity to use the invitation code. Any tips on what I am doing wrong?

  • Newbie
  • I just upgraded my account from premium to family. When my kids are trying to use the email they received they only get to the normal login-page with no possiblity to use the invitation code. Any tip...
  • Maxim
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 539 Views
  • 1 replies
  • 0 likes

Somebody else changed my e-mail and password assigned to my username

so, I can not access my account and reset my password. Help please. PS:1) I am a premium member2) When I click an old e-mail from spotify, I am landed to my account page as logged-in, but I see there a differen e-mail address. When I tried to change ...

  • Casual Listener
  • so, I can not access my account and reset my password. Help please.   PS: 1) I am a premium member 2) When I click an old e-mail from spotify, I am landed to my account page as logged-in, bu...
  • muratunsal
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

Hjälp med konton och family

Jag använder oftast spotify på mobilen, och där har jag Spotify family som jag betalar via autogiro. Endast ett av mina tre barn är kopplade till det kontot, och jag vill ansluta de andra två barnen. När jag loggar in via dator står det att jag använ...

  • Visitor
  • Jag använder oftast spotify på mobilen, och där har jag Spotify family som jag betalar via autogiro. Endast ett av mina tre barn är kopplade till det kontot, och jag vill ansluta de andra två barnen....
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't seem to find my songs on phone

I put my songs on the desktop version of Spotify on my computer, then I look for them on my mobile and the playlist is empty. Why is this?

  • Visitor
  • I put my songs on the desktop version of Spotify on my computer, then I look for them on my mobile and the playlist is empty. Why is this?
  • user-removed
  • Not applicable
  • 403 Views
  • 5 replies
  • 0 likes
  • 403 Views
  • 5 replies
  • 0 likes

Spotify Family account

I have a Spotify Family account. I cannot invite my son. I have tried many times to invite him, but he didn't receive my inviting mail. Is there another way to invite a family member? Christian

  • Casual Listener
  • I have a Spotify Family account. I cannot invite my son. I have tried many times to invite him, but he didn't receive my inviting mail. Is there another way to invite a family member? Christian
  • christian67
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo canjear código

Ayer compre una tarjeta de regalo de Spotify premium, hoy intente cambiar el PIN y dice que nos a valido, que hago?

  • Newbie
  • Ayer compre una tarjeta de regalo de Spotify premium, hoy intente cambiar el PIN y dice que nos a valido, que hago?
  • Israel_saga1234
  • Newbie
  • 22919 Views
  • 4 replies
  • 10 likes
  • 22919 Views
  • 4 replies
  • 10 likes

Playlists of total stranger shown after login personal FB in Android app

Hi all,A few days ago Spotify was disconnected on my mobile Android app. I logged in again with my personal Facebook account but my profile now consists of playlists of a complete stranger, i.e. there are playlists, an account picture and other info ...

  • Newbie
  • Hi all, A few days ago Spotify was disconnected on my mobile Android app. I logged in again with my personal Facebook account but my profile now consists of playlists of a complete stranger, i.e. ...
  • 170 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 170 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where are my songs?

So, I just got a new computer so I can actually use spotify on it instead of just on my phone. I was going through my playlist and there was a bunch of songs that I have forgotten about, because they are not on my phone playlist. IT IS THE SAME PLAYL...

  • Casual Listener
  • So, I just got a new computer so I can actually use spotify on it instead of just on my phone.  I was going through my playlist and there was a bunch of songs that I have forgotten about, becaus...
  • Jack
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked

Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my premium and wish to ...

  • Regular
  • Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change m...
  • Jack
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I'm currently logged in to Spotify on my laptop but can't get logged in on my phone. I can't remember my password and i no longer have access to the email account i used to set up Spotify. Any Suggestions ?

  • Newbie
  • I'm currently logged in to Spotify on my laptop but can't get logged in on my phone. I can't remember my password and i no longer have access to the email account i used to set up Spotify. Any Sugges...
  • Jack
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • Login
  • 222 Views
  • 1 replies
  • 0 likes