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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4576 Views
  • 1 replies
  • 9 likes
  • Security
  • 4576 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464964 Views
  • 976 replies
  • 111 likes
  • Account
  • 464964 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205550 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205550 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113206 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113206 Views
  • 72 replies
  • 12 likes

Me aparecen anuncios en árabe y tengo el idioma en español

De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi

  • Casual Listener
  • De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi
  • Jose_M
  • Spotify Star
  • 2653 Views
  • 6 replies
  • 0 likes
  • 2653 Views
  • 6 replies
  • 0 likes

Superuser Contribution music missing from my artist profile

someone added lyrics to my songs and albums are missing from my artist profile

  • Newbie
  • someone added lyrics to my songs and albums are missing from my artist profile
  • Vasil
  • Moderator
  • 886 Views
  • 1 replies
  • 0 likes
  • 886 Views
  • 1 replies
  • 0 likes

Unusual transactions on credit card from Spotify

My issue:I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who can I reach out to resolve this? Thanks

  • Newbie
  • My issue: I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who ca...
  • Maxim
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 525 Views
  • 1 replies
  • 0 likes

Making username random again

My Question or Issue So my user name is -hacker123- I got this username back at 2017. And its hella cringe now. When i copy my link my username shows up. I dont want people to see that hacker thing. How do i make it random again or change it. There h...

  • Newbie
  •     My Question or Issue   So my user name is -hacker123- I got this username back at 2017. And its hella cringe now. When i copy my link my username shows up. I dont want people t...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

My spotify account has been hacked

About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account

  • Newbie
  • About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account
  • BabyEcho0_YT
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for.   I got my spotify account some years ago, and I made my account through facebook...
  • Not applicable
  • 1205550 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205550 Views
  • 119 replies
  • 117 likes

Superuser Contribution falscher nutzername beim erstellen den Kontos gemerkt

hallo,ich habe mir grade einen neuen accout erstellt und jz wir mir gesagt das mein benutzername so ist wie ein Code und ich diesen beim einloggen eingeben muessteaber wenn ich mich eingeloggt habe wird mit auf dem Profil der richtige Name angezeigt ...

  • Newbie
  • hallo, ich habe mir grade einen neuen accout erstellt und jz wir mir gesagt das mein benutzername so ist wie ein Code und ich diesen beim einloggen eingeben muesste aber wenn ich mich eingeloggt ha...
  • OscarDC
  • Moderator
  • 1343 Views
  • 3 replies
  • 2 likes
  • 1343 Views
  • 3 replies
  • 2 likes

Solved!! Melanie Martinez Spotify Pre Sale Code?

Today I was trying to purchase Melanie Martinez VIP tickets for her upcoming show at Echo Stage in Washington, DC. I noticed that it said that they are having some sort of, "Spotify Presale". I am a Spotify Premium user and was inquiring on how I cou...

  • Newbie
  • Today I was trying to purchase Melanie Martinez VIP tickets for her upcoming show at Echo Stage in Washington, DC. I noticed that it said that they are having some sort of, "Spotify Presale". I am a ...
  • vickyr3y3s
  • Visitor
  • 5218 Views
  • 22 replies
  • 0 likes
  • Account
    Other
    Premium
  • 5218 Views
  • 22 replies
  • 0 likes

Superuser Contribution I cant log in on mobile with my account

I have a Motorola G8, and it was working fine, until a few days ago and since then it says that I'm offline. When I tried trying to uninstall and install again It says that I can't log in because of an error, and mind that my account is working fine ...

  • Newbie
  • I have a Motorola G8, and it was working fine, until a few days ago and since then it says that I'm offline. When I tried trying to uninstall and install again It says that I can't log in because of ...
  • subs05
  • Casual Listener
  • 440 Views
  • 3 replies
  • 1 likes
  • 440 Views
  • 3 replies
  • 1 likes

Superuser Contribution We are traveling and it won't let me verify my home address

I upgraded to Duo and invited my wife. We are traveling in Japan and it won't verify our home address. It says she is in Japan.

  • Visitor
  • I upgraded to Duo and invited my wife. We are traveling in Japan and it won't verify our home address. It says she is in Japan.
  • TaylerGuerrero
  • Newbie
  • 1688 Views
  • 2 replies
  • 0 likes
  • 1688 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't change the language of my notifications

I'm spanish, but my sister wants to learn Italian, so she change her spotify to Italian. The problem is the official notifications(login alerts, payments, spotify news) appeared in Italian to me. I'm the principal user of a family account. Please hel...

  • Regular
  • I'm spanish, but my sister wants to learn Italian, so she change her spotify to Italian. The problem is the official notifications(login alerts, payments, spotify news) appeared in Italian to me. I'm...
  • MihailY
  • Moderator
  • 910 Views
  • 11 replies
  • 0 likes
  • 910 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can login through Facebook but can't change email

PlanPremiumCountryUSA DeviceAllOperating SystemAllMy Question or IssueI had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so I no longer have access to the email on file nor the password manager for...

  • Newbie
  • Plan Premium Country USA  Device All Operating System All My Question or Issue I had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so...
  • Alex
  • Spotify Legend
  • 885 Views
  • 1 replies
  • 0 likes
  • Login
  • 885 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to enter more than province when updating address

PlanPremiumCountryQuebec, Canada My Question or IssueIt seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm unable to add my brother to the account. When he enters our address, it...

  • Newbie
  • Plan Premium Country Quebec, Canada   My Question or Issue It seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm una...
  • Vasil
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jemand hat die Macht meine Musik zu steuern und ich seine.

Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy installiert und eine Session läuft nicht.

  • Visitor
  • Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy ...
  • AlejaR
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Account data

I requested a copy of my data for my disabled account by chat and also by emailing support and was completely ignored. Is there a specific department I can contact for this? Why would I not have the right to my own data even if my account is disabled...

  • Gig Goer
  • I requested a copy of my data for my disabled account by chat and also by emailing support and was completely ignored. Is there a specific department I can contact for this? Why would I not have the ...
  • MCA94
  • Gig Goer
  • 1119 Views
  • 6 replies
  • 0 likes
  • Account
  • 1119 Views
  • 6 replies
  • 0 likes