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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9355 Views
  • 3 replies
  • 9 likes
  • Security
  • 9355 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484961 Views
  • 979 replies
  • 111 likes
  • Account
  • 484961 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211749 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211749 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121427 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121427 Views
  • 72 replies
  • 12 likes

No contact number

Why doesn't Spotify have a customer help phone number?Why do none of the Spotify offices listed on the site have a phone number?I find it hard to believe all spotify offices around the world don't have a single phone!I'm too impatient for this postin...

  • Casual Listener
  • Why doesn't Spotify have a customer help phone number? Why do none of the Spotify offices listed on the site have a phone number? I find it hard to believe all spotify offices around the world don'...
  • osornios
  • Spotify Star
  • 1479 Views
  • 9 replies
  • 1 likes
  • Other
  • 1479 Views
  • 9 replies
  • 1 likes

Solved!! Your UNiDAYS account is already associated with another Spotify account.

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. I don't have another Spotify account. I've submitted a support ticket, but no one has replied. Here is a print screen view -

  • Regular
  • I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. I don't have another Spotify account. I've submitted a support ticket, bu...
  • osornios
  • Spotify Star
  • 33157 Views
  • 13 replies
  • 0 likes
  • 33157 Views
  • 13 replies
  • 0 likes

Chromecast stops playing after some seconds

Dear Support-Team,until yesterday Spotify and chromecast worked fine for me. Since yesterday the chromecast stops playing the Spotify-Stream after a couple of seconds (10-20 sec.).I tried to create a password to avoid logging in using Facebook. Howev...

  • Visitor
  • Dear Support-Team, until yesterday Spotify and chromecast worked fine for me. Since yesterday the chromecast stops playing the Spotify-Stream after a couple of seconds (10-20 sec.). I tried to crea...
  • osornios
  • Spotify Star
  • 1092 Views
  • 3 replies
  • 0 likes
  • Account
  • 1092 Views
  • 3 replies
  • 0 likes

account is deleted

hello readers. i recently canceled my subscription to premium, but after i did that i couldnt log in anymore. my account has been blocked/deleted. i never wanted this. i now lost all my songs and playlists i listened to everyday. HOW can i fix this? ...

  • Newbie
  • hello readers.   i recently canceled my subscription to premium, but after i did that i couldnt log in anymore. my account has been blocked/deleted. i never wanted this. i now lost all my song...
  • ItsJamesJ
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

still got charged after cancelled premium

This is not the first time this happened. I cancel but still got charged. I buried my grandma and had to still pay out of pocket for her funeral so I knew I wouldnt have money to pay for spotify at that moment. Now my bank is overdrafted because of i...

  • Newbie
  • This is not the first time this happened. I cancel but still got charged. I buried my grandma and had to still pay out of pocket for her funeral so I knew I wouldnt have money to pay for spotify at t...
  • ItsJamesJ
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Premium Problem

I'm posting this second time, because nobody could help me before. Please help I want to go premium. I attached a screenshot, whenever I try to go premium there is a loading icon and it never goes. Is there a way that I can take help directly from sp...

  • Casual Listener
  • I'm posting this second time, because nobody could help me before. Please help I want to go premium. I attached a screenshot, whenever I try to go premium there is a loading icon and it never goes. I...
  • EkremSolmaz
  • Casual Listener
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution İ cant be premium member

There is a problem your site. İ cant be premium member. Help me

  • Newbie
  • There is a problem your site. İ cant be premium member. Help me
  • Sophia
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change Account ID

Hey,I suspended my facebook account I can login my spotify by username (i think facebook id number) 111225XXXXX. but I ussualy forget the number.I want to login spotify without facebook login. I want to change my username, is it possible?

  • Visitor
  • Hey, I suspended my facebook account I can login my spotify by username (i think facebook id number) 111225XXXXX. but I ussualy forget the number. I want to login spotify without facebook...
  • Sophia
  • Roadie
  • 1234 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1234 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscripition canceld but still payed for october.

Hello so i got a problem. I was charged for October even i canceld spotify premium.I choosed the klarna payment.

  • Casual Listener
  • Hello so i got a problem. I was charged for October even i canceld spotify premium. I choosed the klarna payment.
  • Sophia
  • Roadie
  • 326 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 326 Views
  • 5 replies
  • 0 likes

Unable to login in my acct

When i try to loggin is not let me go

  • Newbie
  • When i try to loggin is not let me go
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 234 Views
  • 1 replies
  • 0 likes

Can't use spotify

Am on free version. But should be premium. Got email n did what said but still same....is there a phone number?

  • Casual Listener
  • Am on free version. But should be premium. Got email n did what said but still same....is there a phone number?
  • musiccornercv
  • Roadie
  • 394 Views
  • 1 replies
  • 0 likes
  • Premium
  • 394 Views
  • 1 replies
  • 0 likes

Wachtwoord vergeten

Hoihoi, Ik ben mijn wachtwoord vergeten, en mijn e-mailadres klopt blijkbaar niet, ik heb gmail maar er staat gmqil, en nu kan ik dus geen nieuw wachtwoord aanvragen. Ook wil ik mijn spotify premium account opzeggen, maar ik kan nergens vinden hoe da...

  • Regular
  • Hoihoi,   Ik ben mijn wachtwoord vergeten, en mijn e-mailadres klopt blijkbaar niet, ik heb gmail maar er staat gmqil, en nu kan ik dus geen nieuw wachtwoord aanvragen. Ook wil ik mijn spotify...
  • musiccornercv
  • Roadie
  • 5991 Views
  • 10 replies
  • 0 likes
  • 5991 Views
  • 10 replies
  • 0 likes

Multiple devices

Hi. I'm using Premium on my iPhone. And when I'm logged in on my Mac and I get a suggestion that I upgrade to Premium! Doesn't Premium give me access on multiple devices? Thanks David

  • Visitor
  • Hi. I'm using Premium on my iPhone. And when I'm logged in on my Mac and I get a suggestion that I upgrade to Premium! Doesn't Premium give me access on multiple devices?   Thanks &...
  • user-removed
  • Not applicable
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Student discount paying method (Germany)

Hey, i ve been using the student discount now for 1 year and Spotify sent me a mail which offers me to extend my subscription by keeping the student's price. When I clicked the link they asked me for the paying methodBut there was no Paypal or "Sofor...

  • Newbie
  • Hey, i ve been using the student discount now for 1 year and Spotify sent me a mail which offers me to extend my subscription by keeping the student's price. When I clicked the link they asked me for...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

my parents live away from me, how can i do for family plan?

Hi...my bro, my dad and i should enjoy of family plan but i live in a different house.. what can i do?there is a hope for we? bye

  • Casual Listener
  • Hi... my bro, my dad and i should enjoy of family plan but i live in a different house..  what can i do? there is a hope for we?   bye
  • MastroGeppetto
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • Premium
  • 345 Views
  • 2 replies
  • 0 likes

Only credit Cards allowed ?

Hi,I'm trying to buy Spotify premium with the students discount.But there is only the option of using a credit card for charging the money. I don't have a credit card, why is there no PayPal or stiff like that?

  • Casual Listener
  • Hi, I'm trying to buy Spotify premium with the students discount. But there is only the option of using a credit card for charging the money. I don't have a credit card, why is there no PayPal or s...
  • Maxim
  • Spotify Star
  • 1133 Views
  • 3 replies
  • 0 likes
  • 1133 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double Charging

I've had a premium account for years. Recently I upgraded to family and it keeps charging me the $9.99 for the premium and the $14.99 for the family. Any help?

  • Newbie
  • I've had a premium account for years. Recently I upgraded to family and it keeps charging me the $9.99 for the premium and the $14.99 for the family. Any help?
  • MaryC1
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento efetuado, porém continua a mensagem de que não efetuei o pagamento

Efetuei o pagamento da minha mensalidade, porém o aplicativo continua com a mensagem de que não foi possível efetuar o pagamento.

  • Newbie
  • Efetuei o pagamento da minha mensalidade, porém o aplicativo continua com a mensagem de que não foi possível efetuar o pagamento.
  • MaryC1
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes