Superuser Contribution Spotify

Hej jeg forstår ikke hvorfor jeg ikke har Spotify premium når jeg har købt det? Hvad kam grunden være?

• MagnusRaagefelt
• Newbie
• Hej jeg forstår ikke hvorfor jeg ikke har Spotify premium når jeg har købt det? Hvad kam grunden være?
• 2016-09-27 3:18:22 PM
• 2016-09-30 4:53:46 AM
• Alejandar
• Spotify
• 240 Views
• 1 replies
• 0 likes

Superuser Contribution [Connect] old facebook user name still on spotify account

So, it's just i got not the wrong, but the old "user name" of facebook, actually now i don't have none on it, just the account name, how to update spotify facebook account?

• Blacklock_
• Newbie
• So, it's just i got not the wrong, but the old "user name" of facebook, actually now i don't have none on it, just the account name, how to update spotify facebook account?
• 2016-09-24 4:01:38 PM
• 2016-09-30 4:15:15 AM
• Alejandar
• Spotify
• 729 Views
• 1 replies
• 0 likes
• Connect

Can't recall password or email account was created with

My account was created 12 months ago. At the time I signed up for premium so my family could also access. I recently had to update my credit card details via the app however it did not automatically update my families subscriptions. Now I can not rem...

• Hopeless80
• Casual Listener
• My account was created 12 months ago. At the time I signed up for premium so my family could also access. I recently had to update my credit card details via the app however it did not automatically ...
• 2016-09-28 9:56:28 AM
• 2016-09-30 3:48:12 AM
• Hopeless80
• Casual Listener
• 498 Views
• 4 replies
• 0 likes

Charged £9.99 for promotional free month on Premium

I have just signed up for the promotional free Spotify premium for the first month. However I have been charged £9.99 by direct debit, DESPITE my online account details saying £0.00 and that I will not be charged until the renewal on 25/10/16. How do...

• user-removed
• Visitor
• I have just signed up for the promotional free Spotify premium for the first month. However I have been charged £9.99 by direct debit, DESPITE my online account details saying £0.00 and that I will n...
• 2016-09-29 10:42:49 PM
• 2016-09-30 2:34:02 AM
• osornios
• Spotify Star
• 227 Views
• 1 replies
• 0 likes

Subscription issues

My Spotify has recently gone back to the 'free' option which is fair enough as I didn't pay however when looking through the premium and applying as 'student' it has charged me the £4:99 which is also fair enough because I don't mind paying that much...

• Mateuszmajersk
• Newbie
• My Spotify has recently gone back to the 'free' option which is fair enough as I didn't pay however when looking through the premium and applying as 'student' it has charged me the £4:99 which is als...
• 2016-09-29 11:49:39 PM
• 2016-09-30 2:27:59 AM
• osornios
• Spotify Star
• 148 Views
• 1 replies
• 0 likes
• Subscription

Logging on

I've changed my password but still can't log on to the app has this happened to anyone ?

• Silvaslivery
• Newbie
• I've changed my password but still can't log on to the app has this happened to anyone ?
• 2016-09-29 12:08:40 AM
• 2016-09-30 2:25:33 AM
• osornios
• Spotify Star
• 217 Views
• 1 replies
• 0 likes

Family Plan (US Account) but family member is in Japan (as of 9/29/2016)

Hello Team, I have a US Spotify account, at least rather the account is registered originally in the US with a US credit card. I wanted to share the service with my family member who is in Japan right now at the moment and will be of course have a Ja...

• asahi_nysurf
• Newbie
• Hello Team,   I have a US Spotify account, at least rather the account is registered originally in the US with a US credit card. I wanted to share the service with my family member who is in J...
• 2016-09-29 12:54:42 AM
• 2016-09-30 2:21:02 AM
• osornios
• Spotify Star
• 405 Views
• 1 replies
• 0 likes

Superuser Contribution Não consigo renovar a forma de pagamento!

A uns dias acabou a validade do cartão que eu usava, fui trocar para um outro cartão mas simplesmente dá erro quando coloco meus dados de cartão! Sendo que nesse meio tempo que estou tentando mudar (tem uns dias) já usei o cartão em questão, inclusiv...

• AliceRG
• Casual Listener
• A uns dias acabou a validade do cartão que eu usava, fui trocar para um outro cartão mas simplesmente dá erro quando coloco meus dados de cartão! Sendo que nesse meio tempo que estou tentando mudar (...
• 2016-09-26 2:02:38 PM
• 2016-09-30 2:20:04 AM
• AliceRG
• Casual Listener
• 389 Views
• 3 replies
• 0 likes
• Premium

Signed up in July forFree 3 month trial and I was charged on 26-09-2016 $9.99 plus taxes

• tarah7-ca
• Newbie
• 2016-09-30 1:10:48 AM
• 2016-09-30 2:10:39 AM
• osornios
• Spotify Star
• 189 Views
• 1 replies
• 0 likes

Spotify Facebook

Have a nice day. Good forms. I bought a Spotify membership account via Facebook. I raise the access to the account through Facebook, but I can not delete a Spotify membership. The reason I do this, I bought a new Spotify Premium account to connect to...

• user-removed
• Visitor
• Have a nice day. Good forms. I bought a Spotify membership account via Facebook. I raise the access to the account through Facebook, but I can not delete a Spotify membership. The reason I do this, I...
• 2016-09-30 1:18:40 AM
• 2016-09-30 2:09:41 AM
• osornios
• Spotify Star
• 261 Views
• 1 replies
• 0 likes

Login won't work on the app

Tried logging in on the app on my iPhone. Says email is registered, I reset password and still won't login in. When I sign in on safari it works

• krystenxo
• Newbie
• Tried logging in on the app on my iPhone. Says email is registered, I reset password and still won't login in. When I sign in on safari it works
• 2016-09-30 1:32:08 AM
• 2016-09-30 2:08:06 AM
• osornios
• Spotify Star
• 208 Views
• 1 replies
• 0 likes
• Login

Free trial and charge me right away

Hey, I was subscribe for a free trial period (30 days) and I get charged on my credit card, The worse its that I not getting the premium previleges.

• spartancoldres
• Casual Listener
• Hey, I was subscribe for a free trial period (30 days) and I get charged on my credit card, The worse its that I not getting the premium previleges.
• 2016-09-28 12:56:41 AM
• 2016-09-30 1:50:28 AM
• osornios
• Spotify Star
• 292 Views
• 3 replies
• 0 likes

My account appears to have been hacked please help

I tried logging out of all offline devices, changed the password twice, and someone else is still controlling my music via spotify connect.

• Xegz
• Newbie
• I tried logging out of all offline devices, changed the password twice, and someone else is still controlling my music via spotify connect.
• 2016-09-29 11:58:56 PM
• 2016-09-30 1:43:16 AM
• Deathdestroyer
• Newbie
• 170 Views
• 1 replies
• 0 likes
• Account

Can't connect to my spotify account via Facebook on any device anymore

Hi everybody !I can't connect to my spotify account on any device anymore, I even had to create a second account to write this post.I changed my Facebook password, I changer the application management settings in facebook, nothing is working.Can some...

• quentincurtat
• Casual Listener
• Hi everybody ! I can't connect to my spotify account on any device anymore, I even had to create a second account to write this post. I changed my Facebook password, I changer the application manag...
• 2016-09-28 9:28:45 PM
• 2016-09-30 1:33:55 AM
• osornios
• Spotify Star
• 372 Views
• 3 replies
• 0 likes

My subscription has ended!

I have subscribed to Spotify couple months ago from my local telecommunication company Vodafone. It renews itself every 5th day of the month but this time it stopped working and now I'm using Spotify free. I contacted with Vodafone but they say it's ...

• user-removed
• Visitor
• I have subscribed to Spotify couple months ago from my local telecommunication company Vodafone. It renews itself every 5th day of the month but this time it stopped working and now I'm usi...
• 2016-09-29 12:02:43 PM
• 2016-09-30 1:22:06 AM
• glitchy2
• Newbie
• 489 Views
• 2 replies
• 0 likes
• Free
  Premium
  Subscription

Invoice payment

My account has expired but I paid twelfth day of the last month

• Eduardo9
• Newbie
• My account has expired but I paid twelfth day of the last month
• 2016-04-03 8:22:11 PM
• 2016-09-29 11:31:15 PM
• kalkie246
• Newbie
• 284 Views
• 2 replies
• 0 likes

Email taken but not an active account

I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?

• Awillard2
• Casual Listener
• I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?
• 2016-09-29 10:33:47 PM
• 2016-09-29 10:35:57 PM
• Awillard2
• Casual Listener
• 245 Views
• 1 replies
• 0 likes
• Login