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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9047 Views
  • 1 replies
  • 9 likes
  • Security
  • 9047 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482224 Views
  • 979 replies
  • 111 likes
  • Account
  • 482224 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210923 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210923 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120938 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120938 Views
  • 72 replies
  • 12 likes

Solved!! The problem with premium and region.

PlanFreeDeviceOppo A54Operating SystemAndroid 11My Question or IssueHi I am the Ukrainian and moved to Germany because of situation between Russia.I was trying to get a subscription with my Ukraine debit card but before that changed the region to Ger...

  • Newbie
  • Plan Free Device Oppo A54 Operating System Android 11 My Question or Issue Hi I am the Ukrainian  and  moved to Germany because of situation between Russia. I was trying to get a su...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Still no Playlist sorting options-Deal breaker.

I have been a strong supporter of Spotify since the beginning. In fact, I pay for 2 (that's right 2) Premium accounts in my household. That is about to change. The lack of easy Playlist sorting is unforgiveable. I can't count how many times I've almo...

  • Newbie
  • I have been a strong supporter of Spotify since the beginning. In fact, I pay for 2 (that's right 2) Premium accounts in my household. That is about to change. The lack of easy Playlist sorting is un...
  • needforname
  • Roadie
  • 453 Views
  • 2 replies
  • 2 likes
  • Premium
  • 453 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify not allowing me to use my Facebook created account?

I've been kicked off my spotify account for a few months now and keep receiving an error an account doesnt exist when using the facebook login button. The same email I use for facebook i've been using to try and reset my password. I get an error that...

  • Visitor
  • I've been kicked off my spotify account for a few months now and keep receiving an error an account doesnt exist when using the facebook login button. The same email I use for facebook i've been usin...
  • Alex
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 226 Views
  • 1 replies
  • 0 likes

Trace stolen macbook pro

My mac book pro was stolen on monday 15 augustI know that spotify starts up automaticly when the mac is startedFor police investigation is it possible to see where the mac is located (location or ip)when spotify is started up, This from 15 till today...

  • Newbie
  • My mac book  pro was stolen on monday 15 august I know that spotify starts up automaticly when the mac is started For police investigation is it possible to see where the mac is located (locat...
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Charged for premium service and never received service since 3/20/21. Need to be refunded 17 months.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bankkaartnummer wordt niet aanvaard

Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.PlanGratis/PremiumLand Apparaat(iPhone 8, Samsung Galaxy 9, Macbook Pro eind 2016)Besturingssysteem(iOS 10, ...

  • Visitor
  • Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis/Premium Land   Apparaat (iPhone 8...
  • AlejaR
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! 1 cent transaction

Hello, I recently got notified by Paypal over a 0.01 € transaction to premium-gbp@spotify.com so i got a bit distrustful and just wanted to ask if this transaction is actually from Spotify and when yes, why?thanks in advance.

  • Visitor
  • Hello,   I recently got notified by Paypal over a 0.01 € transaction to premium-gbp@spotify.com so i got a bit distrustful and just wanted to ask if this transaction is actually from...
  • Excelpenguins
  • Visitor
  • 14460 Views
  • 9 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 14460 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change my e-mail nor my password

My Question or IssueMy first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago. I realised I should change it to my proper e-mail address, but I've forgotten...

  • Newbie
  • My Question or Issue My first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago.   I realised I sh...
  • Elena
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song is much quieter than other songs (Turncoat by Anti-flag)

Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a one time thing because I've noticed this many times ...

  • Casual Listener
  • Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a o...
  • Elena
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • Other
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username is a bunch of numbers & letters

PlanPremiumOperating SystemWindows 10 My Question or IssueSince a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the ...

  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Since a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can ...
  • Vasil
  • Moderator
  • 2546 Views
  • 8 replies
  • 0 likes
  • Desktop
  • 2546 Views
  • 8 replies
  • 0 likes

Superuser Contribution Difficulty using the app

Again and again showing try again later and songs are not opening playlist is showing empty

  • Visitor
  • Again and again showing try again later and songs are not opening playlist is showing empty  
  • OscarDC
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble a mi tarjeta de Crédito

Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium Familiar. No tengo iniciada sesión con otra cuenta, nadie de ...

  • Visitor
  • Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium ...
  • Kiril
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username turned into a number while login in with email (not Facebook)

PlanPremiumCountrySpainDeviceWindows 10 LaptopOperating System Windows 10 My Question or IssueWhen trying to log in to Spotify Web Player in a new laptop (with email, not Facebook or anything else) I couldn't remember the password, so had to recover ...

  • Visitor
  • Plan Premium Country Spain Device Windows 10 Laptop Operating System  Windows 10   My Question or Issue When trying to log in to Spotify Web Player in a new laptop (with email, no...
  • Vasil
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution No ads on Spotify

So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it says to change my form of payment and to hold onto pr...

  • Visitor
  • So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it sa...
  • Vasil
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed but can't sign in to update!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment failed and I can no longer sign in with my email or username to update my payment ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My paym...
  • Vasil
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

wrong premium

By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?

  • Newbie
  • By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

How to get block a device so it cant use spotify.

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a lesson. Problem is is that her phone is a device c...

  • Visitor
  • So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a...
  • Maxim
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Family account - Can't add a new one

PlanPremiumCountryMaltaDevicePCOperating SystemWin11 My Question or IssueHi ! My GF recently moved from UAE to Malta. I'm trying to add her to my Family Plan, but despite her living under the same roof as me, it keeps saying that she's from another c...

  • Casual Listener
  • Plan Premium Country Malta Device PC Operating System Win11   My Question or Issue Hi !    My GF recently moved from UAE to Malta.  I'm trying to add her to my Family...
  • Maxim
  • Spotify Star
  • 418 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 418 Views
  • 5 replies
  • 0 likes

Problems with Registration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted my old account and now i want to make a new account with the same email but it does...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I delet...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

  • Newbie
  • The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...
  • Maxim
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 587 Views
  • 1 replies
  • 0 likes