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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9363 Views
  • 3 replies
  • 9 likes
  • Security
  • 9363 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485075 Views
  • 979 replies
  • 111 likes
  • Account
  • 485075 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211769 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211769 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121450 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121450 Views
  • 72 replies
  • 12 likes

paying double AND account not upgraded to premium

Hello spotify community! I have a couple big problems with Spotify: I cancelled my premium subscription May 2016 and now I want it back. On Aug 7th I attempted to sign up for the Student premium account ($4.99/month). I was unsuccessful because their...

  • Casual Listener
  • Hello spotify community!    I have a couple big problems with Spotify:    I cancelled my premium subscription May 2016 and now I want it back. On Aug 7th I attempted to sign u...
  • Maxim
  • Spotify Star
  • 671 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 671 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify account disabled

I just recieved this email from Spotify: 'Your payment provider recently recalled an unauthorised payment for Spotify Premium.We’ve now returned the funds, and disabled your Spotify account.If you have any questions about this, please contact your pa...

  • Newbie
  • I just recieved this email from Spotify:    'Your payment provider recently recalled an unauthorised payment for Spotify Premium. We’ve now returned the funds, and disabled your Spotify ...
  • MaryS
  • Roadie
  • 2178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2178 Views
  • 1 replies
  • 0 likes

Gutscheincode wird nicht angenommen

Hi, Ich habe mir vor kurzem eine Spotify Gutscheinkarte gekauft. Beim ersten Versuch diese einzulösen bekam ich die Meldung 503 Service Unavailable no server ist available to handle this request Beim zweiten Versuch den Code zu aktivieren kam "Dieser...

  • Casual Listener
  • Hi,   Ich habe mir vor kurzem eine Spotify Gutscheinkarte gekauft.  Beim ersten Versuch diese einzulösen bekam ich die Meldung    503 Service Unavailable  no server ist...
  • muzicjunkie987
  • Newbie
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium and facebook

I used Facebook to log into Spotify while it was free now I upgraded to premium and even when I log out and log back on it says i have a free subscription even though I have a receipt that says otherwise

  • Newbie
  • I used Facebook to log into Spotify while it was free now I upgraded to premium and even when I log out and log back on it says i have a free subscription even though I have a receipt that says other...
  • MaryS
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
  • 231 Views
  • 1 replies
  • 0 likes

Account disabled but KPN activation code used for this account

I stopt my premium because i got an activationcode from KPN.beacuse of the recall of the payment my account is disabled, just before disabeling, i used my KPN activation code to get premium again. How do i get my account enabled again? ---IK heb de b...

  • Visitor
  • I stopt my premium because i got an activationcode from KPN. beacuse of the recall of the payment my account is disabled, just before disabeling, i used my KPN activation code to get premium again. ...
  • Hubo
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution From KPN to a normal premium problems.

I have an premium account by KPN, but i choose to delete that one and got an normal premium. But now i want to cancel it, but it wont because my account still says its KPN but i already paid 9,99?? i need some help cuz it's bull**bleep** i cant cance...

  • Newbie
  • I have an premium account by KPN, but i choose to delete that one and got an normal premium. But now i want to cancel it, but it wont because my account still says its KPN but i already paid 9,99?? ...
  • MaryS
  • Roadie
  • 328 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 328 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I delete my Spotify account?

I do not want to use spotify, but I can not delete my account.Does anyone know how?

  • Visitor
  • I do not want to use spotify, but I can not delete my account. Does anyone know how?
  • MaryS
  • Roadie
  • 266 Views
  • 2 replies
  • 0 likes
  • Free
  • 266 Views
  • 2 replies
  • 0 likes

Resetting spotify

Is there a way to reset spotify so that it forgets the previous listening history? A friend of mine used my account and listened to a bunch of music that i'm not interested in, so now the discover weekly playlist doesn't follow my preferences ThanksR...

  • Newbie
  • Is there a way to reset spotify so that it forgets the previous listening history? A friend of mine used my account and listened to a bunch of music that i'm not interested in, so now the discover we...
  • Maxim
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 485 Views
  • 1 replies
  • 0 likes

I Don't Use Spotify and they are charging my debit card!!!!!

I'm extremely upset that Spotify is charging my debit card for an account I do not have with them AND when I try to contact them I get an automated response that is not helpful. Any suggestions other than to cancel my card? Thanks, Laura

  • Casual Listener
  • I'm extremely upset that Spotify is charging my debit card for an account I do not have with them AND when I try to contact them I get an automated response that is not helpful.  Any suggestions...
  • Laurarlancaster
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 348 Views
  • 2 replies
  • 0 likes

Spotify Free Trial

Hello, I attempted to get a spotify premium free trial, however after I input my payment method, I was charged $9.99, I was just wondering if I am supposed to be charged at first for the free trial

  • Newbie
  • Hello, I attempted to get a spotify premium free trial, however after I input my payment method, I was charged $9.99, I was just wondering if I am supposed to be charged at first for the free trial
  • Hhhgghh
  • Newbie
  • 369 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 369 Views
  • 2 replies
  • 0 likes

no customer service?

where can i find contact details if i want to contact spotify directly? the community doesn't seem to have what i'm looking for.

  • Newbie
  • where can i find contact details if i want to contact spotify directly? the community doesn't seem to have what i'm looking for. 
  • Boervera
  • Newbie
  • 325 Views
  • 1 replies
  • 1 likes
  • Account
    Subscription
  • 325 Views
  • 1 replies
  • 1 likes

Two payments this month

Please help as Spotify ordered two payments (2x9,99 €) this month. Could you please assist in how to get 9,99€ back to my account?Thanks!

  • Newbie
  •  Please help as Spotify ordered two payments  (2x9,99 €) this month. Could you please assist in how to get 9,99€ back to my account? Thanks!
  • king3
  • Music Fan
  • 337 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 2 replies
  • 0 likes

iPhone App won't accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

  • Regular
  • I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...
  • Rob_oli
  • Newbie
  • 3108 Views
  • 5 replies
  • 1 likes
  • Account
  • 3108 Views
  • 5 replies
  • 1 likes

Superuser Contribution Will Spotify increase the download limit?

In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device? I prefer to have all my music downloaded on my phone and laptop for those times I don't have internet such...

  • Regular
  • In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device?   I prefer to have all my music downloaded on my...
  • fckthe3333limit
  • Regular
  • 1499 Views
  • 3 replies
  • 3 likes
  • Premium
  • 1499 Views
  • 3 replies
  • 3 likes

Canceling 1 year prepaid subscription

I just canceled my 1 year pre paid subscription after a few montha of using , how do i get refund for the next months i have paid for ?

  • Casual Listener
  • I just canceled my 1 year pre paid subscription after a few montha of using , how do i get refund for the next months i have paid for ?
  • Maxim
  • Spotify Star
  • 931 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 931 Views
  • 3 replies
  • 0 likes

Cant log in?

I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!

  • Visitor
  • I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!😕
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Unlimited
  • 220 Views
  • 1 replies
  • 0 likes

99 cents for 3 months

Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?

  • Newbie
  • Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for a hospital ward

I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital computers. Is it possible to get a generic account for our...

  • Casual Listener
  • I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital compute...
  • ICU
  • Casual Listener
  • 1334 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1334 Views
  • 2 replies
  • 0 likes

0 Facebook Friends on Spotify

Hi guys, i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list. It says that, there is no friend that on spotify. I instal...

  • Newbie
  • Hi guys,   i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list...
  • here4thelulz
  • Newbie
  • 629 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 629 Views
  • 2 replies
  • 0 likes