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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8959 Views
  • 1 replies
  • 9 likes
  • Security
  • 8959 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480728 Views
  • 979 replies
  • 111 likes
  • Account
  • 480728 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210586 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210586 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120708 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120708 Views
  • 72 replies
  • 12 likes

I am not able to cancel my Spotify premium

I paid last month for a month plan now it shows I am on a free plan and there is no option to cancel my premium plan I paid on 25th last month

  • Visitor
  • I paid last month for a month plan now it shows I am on a free plan and there is no option to cancel my premium plan I paid on 25th last month
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Problems with account subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Links not working

I've got the family Spotify but the invite link isn't working....what do I do when trying to invite if the links won't work

  • Newbie
  • I've got the family Spotify but the invite link isn't working....what do I do when trying to invite if the links won't work
  • Eternal13
  • Visitor
  • 6735 Views
  • 2 replies
  • 0 likes
  • 6735 Views
  • 2 replies
  • 0 likes

Hello I’m locked out due to changing my location to Germany

Can you please help? I’m locked out of my account because I tried to change my klocation to Germany and cancelled premium. Now I paid again and still can’t access it

  • Visitor
  • Can you please help? I’m locked out of my account because I tried to change my klocation to Germany and cancelled premium. Now I paid again and still can’t access it
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacker in new account, same day??!

(I have premium, iPhone 8 and no vpn connected on iphone. I use iphone iPad and Mac to access account) Someone was in my account so I logged out everywhere, delete apps, caches, changed password - nothing changed.So.. now I closed old account complet...

  • Newbie
  •   (I have  premium, iPhone 8 and no vpn connected on iphone. I use iphone iPad and Mac to access account)   Someone was in my account so I logged out everywhere, delete apps, ...
  • Yordan
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Spotify terminated Russian accounts with a pre-paid Premium subscription

PlanPremiumCountryRussia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMany people in Russia bought a gift card for a year of Spotify Premium subscription before i...

  • Casual Listener
  • Plan Premium Country Russia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ma...
  • huane_gashone
  • Regular
  • 1539 Views
  • 3 replies
  • 6 likes
  • Account
    Premium
    Subscription
  • 1539 Views
  • 3 replies
  • 6 likes

Facebook hacked - Spotify Gone

So, I’m having a **bleep** of a week.I’m a social media manager and my Facebook account was hacked shortly after my device went to fix and I had to delete everything in it. Luckily, my second phone is still logged on my Spotify, so I still have some ...

  • Newbie
  • So, I’m having a **bleep** of a week. I’m a social media manager and my Facebook account was hacked shortly after my device went to fix and I had to delete everything in it. Luckily, my second phone...
  • Maxim
  • Spotify Star
  • 1642 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing a person

Hi there !Dont know how can i remove a person who already accept my playlist request. Dont want to see this person in my playlist anymore but couldnt find a setting about it.PlanPremiumCountryUKDevice(iSamsung Galaxy 9)Operating System(Android) My Qu...

  • Visitor
  • Hi there ! Dont know how can i remove a person who already accept my playlist request. Dont want to see this person in my playlist anymore but couldnt find a setting about it. Plan Premium Count...
  • OscarDC
  • Moderator
  • 3407 Views
  • 1 replies
  • 0 likes
  • Other
  • 3407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play podcasts, it's been months

A few months back I switched countries and signed up for the family plan (I was on someone else's family before with the same account). Everything went smoothly but I am unable to play any podcasts. It's like podcasts have vanished altogether, I can'...

  • Casual Listener
  • A few months back I switched countries and signed up for the family plan (I was on someone else's family before with the same account).   Everything went smoothly but I am unable to play any p...
  • Yordan
  • Moderator
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
  • 391 Views
  • 3 replies
  • 0 likes

My Email doesn't pop up as a registered email with spotifiy

PlanPremiumCountryturkey Device(, Samsung Galaxy 9, Macbook Pro late 2016) My Question or IssueI am trying to log in to my old Spotify account, but when I type my email and password and says I am not registered with Spotify. But I still get emails fo...

  • Visitor
  •   Plan Premium Country turkey  Device (, Samsung Galaxy 9, Macbook Pro late 2016)     My Question or Issue I am trying to log in to my old Spotify account, but when I ty...
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Not Able to Log in

Because my phone is stolen while being abroad I am logged out of Spotify. I always am automatic logged in. A few years ago I started the Spotify account linked with Facebook. But since I am also logged out of facebook + I don't know my FB password + ...

  • Visitor
  • Because my phone is stolen while being abroad I am logged out of Spotify.  I always am automatic logged in. A few years ago I started the Spotify account linked with Facebook.  But since ...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Login
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with device name, Playback issue on chrome browser

Hi,Issue with the account. It keeps happening that the acocunt starts having erros and the musci stops. Also I see day by day that it gets buggier and not working properly.Anyway I just checked and now the Device name is DN2103. It changed recently a...

  • Casual Listener
  • Hi, Issue with the account. It keeps happening that the acocunt starts having erros and the musci stops. Also I see day by day that it gets buggier and not working properly. Anyway I just check...
  • Yordan
  • Moderator
  • 343 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 343 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify switches on automatically when launching Mozilla Firefox (Mac)

Hi there,I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts playing a song that I have never heard before - every ...

  • Regular
  • Hi there, I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts...
  • Jeremy
  • Spotify Legend
  • 968 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 968 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wife hears my music and I hear hers

Whom ever sets the music last is coming out of both my wifes and my phone. She can be 100miles away.

  • Visitor
  • Whom ever sets the music last is coming out of both my wifes and my phone. She can be 100miles away. 
  • Novy
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount with existing premium account

Hey there! I just found out about the student discount and wanted to make use of it, but I am already a user of Spotify with a Premium Account (paying 9,99 each month). When I tried to use the discount, the website got me to a "new premium account or...

  • Newbie
  • Hey there! I just found out about the student discount and wanted to make use of it, but I am already a user of Spotify with a Premium Account (paying 9,99 each month). When I tried to use the disc...
  • Eni
  • Moderator
  • 76981 Views
  • 18 replies
  • 4 likes
  • 76981 Views
  • 18 replies
  • 4 likes

Superuser Contribution Account Hacked and unauthorized card use got the account banned.

My account got hacked like a year ago and i had it attached to my Spotify for artists account, Someone must have hacked it and used some random persons credit card without their permission. But ive slowly been growing a spotify fan base and i have no...

  • Newbie
  • My account got hacked like a year ago and i had it attached to my Spotify for artists account, Someone must have hacked it and used some random persons credit card without their permission. But ive s...
  • Vasil
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
  • 397 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't post new message

Hi I'm trying to post a new message in the Help with other OS's about my BlackBerry. I'm getting an error which means I can't post, saying to correct the highlighted errors and post again. There's nothing highlighted for me to change. Any ideas? Than...

  • Regular
  • Hi   I'm trying to post a new message in the Help with other OS's about my BlackBerry.   I'm getting an error which means I can't post, saying to correct the highlighted errors and ...
  • Ver
  • Spotify Legend
  • 13705 Views
  • 32 replies
  • 3 likes
  • 13705 Views
  • 32 replies
  • 3 likes

Superuser Contribution Two profiles on the same E-mail adress

PlanFree/PremiumCountrySEDevice(Samsung, Lenovo)Operating System My Question or IssueSome how I have two profiles on the same e-mail-adress: **bleep**. One of them is linked to att Free Spotify and the other one to the one I use, a Family Premium Acc...

  • Visitor
  • Plan Free/Premium Country SE Device (Samsung, Lenovo) Operating System     My Question or Issue Some how I have two profiles on the same e-mail-adress: **bleep**. One of them is l...
  • OscarDC
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The lyrics does not exist

PlanStudent PlanCountryTurkeyDevice(Xiaomi Redmi Note 8 Pro)Operating System(Android) My Question or IssueIn my account, lyrics in any song is doesn't exist.In same phone, when i am loggin in my real account lyrics doesn't exist but if i loggin in a ...

  • Newbie
  •   Plan Student Plan Country Turkey Device (Xiaomi Redmi Note 8 Pro) Operating System (Android)   My Question or Issue In my account, lyrics in any song is doesn't exist. In same...
  • Novy
  • Moderator
  • 597 Views
  • 1 replies
  • 0 likes
  • Account
  • 597 Views
  • 1 replies
  • 0 likes