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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157245 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157245 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10644 Views
  • 3 replies
  • 10 likes
  • Security
  • 10644 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507576 Views
  • 985 replies
  • 112 likes
  • Account
  • 507576 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124543 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124543 Views
  • 74 replies
  • 12 likes

Superuser Contribution Bogus Family Plan Members

How do I remove bogus family plan members? When I try on the site I just get a Try Again message. Thanks

  • Newbie
  • How do I remove bogus family plan members? When I try on the site I just get a Try Again message. Thanks
  • Kiril
  • Moderator
  • 323 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your username, it can’t be used with Spotify again - Clarification needed

PlanFreeCountryIndiaDeviceMacbook Pro late 2016) Hi, I wanted to clarify something mentioned during the Account closing process. It mentions, "Your username, it can't be used with Spotify again".Does this mean that this username will be unusable by a...

  • Casual Listener
  • Plan Free Country India Device Macbook Pro late 2016)     Hi,  I wanted to clarify something mentioned during the Account closing process. It mentions, "Your username, it can'...
  • Maxim
  • Spotify Star
  • 817 Views
  • 4 replies
  • 0 likes
  • Account
  • 817 Views
  • 4 replies
  • 0 likes

Premium Subscription but Receiving Ads????

I’m receiving ads on my Premium Fuo account to upgrade to Premium? Anyone else? How to I get this resolved? Thanks in advance,PlanPremium/Premium DuoCountryUSA Device(iPhone X Macbook Pro late 2016)Operating System(iOS 15.) My Question or Issue

  • Newbie
  • I’m receiving ads on my Premium Fuo account to upgrade to Premium? Anyone else? How to I get this resolved?   Thanks in advance, Plan Premium/Premium Duo Country USA   Device (iPho...
  • jrdng
  • Newbie
  • 365 Views
  • 1 replies
  • 0 likes
  • Premium
  • 365 Views
  • 1 replies
  • 0 likes

Community Posting - Have to wait 5 minutes to correct a post?!

There is a 5 minute delay between posts, which means that if you forget to add a label, you have to wait 5 minutes before you can submit with the label.That's a terrible user experience, you should be warned about the label and not able to submit, so...

  • Music Fan
  • There is a 5 minute delay between posts, which means that if you forget to add a label, you have to wait 5 minutes before you can submit with the label. That's a terrible user experience, you should...
  • wcndave
  • Music Fan
  • 892 Views
  • 8 replies
  • 0 likes
  • Other
  • 892 Views
  • 8 replies
  • 0 likes

Superuser Contribution How do I block a follower from adding music to MY playlists

This girl just followed me and then added hundred of songs to my playlist. I pay for premium so I can have my music on my phone so when she added all those songs my phone downloaded them and it is taking all my storage space. Nevermind the fact that ...

  • Newbie
  • This girl just followed me and then added hundred of songs to my playlist. I pay for premium so I can have my music on my phone so when she added all those songs my phone downloaded them and it is ta...
  • Alex
  • Spotify Legend
  • 5123 Views
  • 3 replies
  • 1 likes
  • 5123 Views
  • 3 replies
  • 1 likes

When will the listening report be sent to Distrokid?

Good morning,I can't find out in any way when the report about listened tracks will be sent to DistroKid. That is why I am writing here.My music may not have too many streams. Nevertheless, I got paid in January for the month of October ( 3 months de...

  • Regular
  • Good morning, I can't find out in any way when the report about listened tracks will be sent to DistroKid. That is why I am writing here. My music may not have too many streams. Nevertheless, I got...
  • Maxim
  • Spotify Star
  • 1175 Views
  • 3 replies
  • 0 likes
  • Account
  • 1175 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moving songs offline

Device(Samsung Tab10) My Question or IssueDuring a flight, while I was offline, I moved several downloaded songs from a playlist to another (that I created during the flight, offline either).When I landed, all the songs were removed from the first pl...

  • Newbie
  • Device (Samsung Tab10)   My Question or Issue During a flight, while I was offline, I moved several downloaded songs from a playlist to another (that I created during the flight, offline eit...
  • Eni
  • Moderator
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I was use two mails for Acc

I was use two mail , because my android make updates and conect diferent mail? can I conecet both or just continue with one .

  • Roadie
  • I was use two mail , because my android make updates and conect diferent mail? can I conecet both or just continue with one .
  • Hamikos
  • Roadie
  • 924 Views
  • 4 replies
  • 0 likes
  • App & Features
    Social & Random
  • 924 Views
  • 4 replies
  • 0 likes

Lost account

familyPremiumusa iPhone 13ios yesterday I upgraded my phone from an iPhone XR to a 13 and amidst downloading my old apps I got logged out of Spotify. When I tried to log back in none of my emails or passwords worked and I fear the email I used to cre...

  • Newbie
  • family Premium usa    iPhone 13 ios   yesterday I upgraded my phone from an iPhone XR to a 13 and amidst downloading my old apps I got logged out of Spotify. When I tried to log...
  • Loxer
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account being reset on 2nd computer

PlanPremiumCountryFranceDeviceAndroid, PCOperating SystemWindows 11, Windows 10, Android 10 My Question or IssueEach time I'm using my work computer I got an email mentioning the connection and to do nothing if this is me. However a few hours after m...

  • Newbie
  • Plan Premium Country France Device Android, PC Operating System Windows 11, Windows 10, Android 10   My Question or Issue Each time I'm using my work computer I got an email mentioning...
  • MafeG
  • Spotify Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account not updating to DUO

PlanDUOCountryNorwayDeviceiPhone 11Operating SystemiOS 15 My Question or IssueI have recently updated my plan to DUO. However, there is not possible to play from the two differente devices. We have tried to log off and on, but it doesn't help.

  • Newbie
  • Plan DUO Country Norway Device iPhone 11 Operating System iOS 15   My Question or Issue I have recently updated my plan to DUO. However, there is not possible to play from the two diff...
  • MafeG
  • Spotify Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • Account
  • 779 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abonnement à changer de duo à personnel tout seul

Bonjour, J'ai un compte duo depuis plusieurs mois, et ma compagne s'est rendu compte récemment qu'elle n'avait plus accès au premium. Je vérifie sur mon compte, et effectivement, mon abonnement est devenu personnel. Est-ce normal ? Pourquoi ? Et surt...

  • Newbie
  • Bonjour,   J'ai un compte duo depuis plusieurs mois, et ma compagne s'est rendu compte récemment qu'elle n'avait plus accès au premium. Je vérifie sur mon compte, et effectivement, mon abonnem...
  • MafeG
  • Spotify Legend
  • 976 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 976 Views
  • 1 replies
  • 0 likes

Music in My Library Which I Haven’t Chosen to be There

I have a premium plan and recently noticed that songs that I’m completely unfamiliar with which have not been selected by me had been downloaded to my library. The vast majority, but not all, of these songs were by an artist named PNL- an artist that...

  • Newbie
  • I have a premium plan and recently noticed that songs that I’m completely unfamiliar with  which have not been selected by me had been downloaded to my library. The vast majority, but not all, o...
  • Straindich
  • Newbie
  • 1603 Views
  • 2 replies
  • 0 likes
  • Other
  • 1603 Views
  • 2 replies
  • 0 likes

Superuser Contribution Is there any way to get access to listening history longer than the past year?

I recently found out you can request your listening history from the past year which I never knew you could do. But would it be possible to somehow get data from longer ago than a year?

  • Newbie
  • I recently found out you can request your listening history from the past year which I never knew you could do. But would it be possible to somehow get data from longer ago than a year?
  • Eni
  • Moderator
  • 808 Views
  • 1 replies
  • 0 likes
  • Account
  • 808 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am experiencing bizarre login behavior

PlanPremiumCountry DevicePC (I think phones as well)Operating SystemWindows 10 (I think phone OS as well) My Question or IssueSpotify continually rejects my password. I save the password in a Password Manager so I know it is correct. And when I go to...

  • Casual Listener
  • Plan Premium Country   Device PC (I think phones as well) Operating System Windows 10 (I think phone OS as well)   My Question or Issue Spotify continually rejects my password. I ...
  • Eni
  • Moderator
  • 663 Views
  • 1 replies
  • 0 likes
  • Login
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Criteria for Searching a Username/Display Name

PlanPremiumCountryUSDeviceI phone 8Operating SystemWindows 10 My Question or IssueWhen searching a friend. Would I use their Username or the (now changeable) Display name? Also does linking a Facebook account to a Spotify account change how to search...

  • Visitor
  • Plan Premium Country US Device I phone 8 Operating System Windows 10   My Question or Issue When searching a friend. Would I use their Username or the (now changeable) Display name? Al...
  • Alex
  • Spotify Legend
  • 6479 Views
  • 3 replies
  • 0 likes
  • Account
  • 6479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding Artists says can't find artist?

I am trying to claim my new artist profile under my artist.spotify, and even though I can find it on the drop down menu it keeps telling me this when I try to continue on to setting up and managingis it cause the verification is failing? how can I ve...

Screen Shot 2019-01-15 at 12.31.39 PM.png Screen Shot 2019-01-15 at 12.35.27 PM.png
  • Regular
  •  I am trying to claim my new artist profile under my artist.spotify, and even though I can find it on the drop down menu   it keeps telling me this when I try to continue on to sett...
  • Alex
  • Spotify Legend
  • 2728 Views
  • 10 replies
  • 0 likes
  • Account
  • 2728 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can`t log in with Gmail

PlanFree/PremiumCountryRussiaDevicePCOperating SystemWin10My Question or IssueHey . Got a problem - I cannot log in Spotify with Gmail, cause Spotify says Spotify account is not connected to Google, so I have to tape mail and password every time, tha...

  • Newbie
  • Plan Free/Premium Country Russia Device PC Operating System Win10 My Question or Issue Hey . Got a problem - I cannot log in Spotify with Gmail, cause Spotify says Spotify account is not con...
  • MafeG
  • Spotify Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 652 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sync Licensing Spotify Account

Hi everyone! I work in creative sync for a small, indie sync licensing agency, and I want to make a Spotify account to showcase our artists. We are NOT a record label, so we don't own master rights, publishing, etc. I just generally want to create fu...

  • Casual Listener
  • Hi everyone! I work in creative sync for a small, indie sync licensing agency, and I want to make a Spotify account to showcase our artists. We are NOT a record label, so we don't own master rights, ...
  • Jeremy
  • Spotify Legend
  • 703 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 703 Views
  • 3 replies
  • 0 likes