Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9355 Views
3 replies
9 likes
Security

9355 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a month ago
g2_gdlm
Casual Listener
484956 Views
979 replies
111 likes
Account

484956 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211749 Views
119 replies
117 likes
Account

1211749 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121427 Views
72 replies
12 likes
Account
Login
Premium

121427 Views
72 replies
12 likes

Can't book Premium due to Java Problem

When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can switch on. What to do? Thanks

1169472855
Newbie
When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can...
2015-12-01 10:19:39 AM
2016-03-13 10:20:19 PM
user-removed
Not applicable
841 Views
5 replies
4 likes
Other
Premium
Subscription

841 Views
5 replies
4 likes

Spotify Gift Card Refund

Hello, I bought a gift card a while ago. On the same day, I refunded it. The Spotify Costumer said I get my Money in 3-5 working days back. I got his reply on the 9th Oct. Now we have almost November and I still didnt got the money on my bank account...

Camuffo
Regular
Hello, I bought a gift card a while ago. On the same day, I refunded it. The Spotify Costumer said I get my Money in 3-5 working days back. I got his reply on the 9th...
2014-10-29 9:37:32 AM
2016-03-13 8:48:54 PM
teddybarreto
Newbie
1270 Views
14 replies
0 likes
Account
Other
Premium

1270 Views
14 replies
0 likes

Subscription Cancelled

I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?

erikdoesitt69
Newbie
I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?
2016-03-13 4:33:12 PM
2016-03-13 7:52:20 PM
osornios
Spotify Star
157 Views
1 replies
0 likes
Subscription

157 Views
1 replies
0 likes

DESCONECTAR DE FACEBOOK

Buenos días,No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para uno de los perfiles. Ya he intentado de todo, pero no fun...

FFBCN
Regular
Buenos días, No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para un...
2016-03-13 7:06:10 PM
2016-03-13 7:47:39 PM
osornios
Spotify Star
328 Views
1 replies
0 likes
Account
Login

328 Views
1 replies
0 likes

Unfollow

How can i unfollow everyone fast? Im following 1k people.

emilieandal
Newbie
How can i unfollow everyone fast? Im following 1k people.
2016-03-13 7:10:57 PM
2016-03-13 7:46:24 PM
osornios
Spotify Star
3413 Views
1 replies
3 likes
Account
Other
Subscription

3413 Views
1 replies
3 likes

HELP !

if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?

bboricuaa
Newbie
if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?
2016-03-13 7:16:53 PM
2016-03-13 7:44:20 PM
osornios
Spotify Star
171 Views
1 replies
0 likes
Account
Premium
Subscription

171 Views
1 replies
0 likes

No puedo obtener premium

Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo

ernesto3
Casual Listener
Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo
2016-03-12 9:41:59 PM
2016-03-13 7:09:48 PM
osornios
Spotify Star
427 Views
6 replies
0 likes
Subscription

427 Views
6 replies
0 likes

Playlists won't shuffle correctly

Hi, I am fairly new to the boards but I've had Spotify for about 2 years. I had Spoitfy Free but recently upgraded to Premium about 2 months ago. I primarily use the Spotify iPhone app, but also use desktop. Here is my issue: I have alot of playlists...

aidanistheman
Casual Listener
Hi, I am fairly new to the boards but I've had Spotify for about 2 years. I had Spoitfy Free but recently upgraded to Premium about 2 months ago. I primarily use the Spotify iPhone app, but also use ...
2016-03-12 5:10:13 PM
2016-03-13 5:59:38 PM
blubbo
Roadie
1313 Views
2 replies
2 likes
Other

1313 Views
2 replies
2 likes

Songs on playlist no longer playing

I'm not quite sure how long this issue has been going on because I wasn't checking it, but using the desktop version for windows, I was trying to play certain songs, and they wouldn't play. Then I noticed the preview screen jumping all over the place...

Willguard
Casual Listener
I'm not quite sure how long this issue has been going on because I wasn't checking it, but using the desktop version for windows, I was trying to play certain songs, and they wouldn't play. Then I no...
2016-03-13 4:32:28 PM
2016-03-13 4:38:21 PM
Nico
Community Legend
265 Views
1 replies
0 likes
Free

265 Views
1 replies
0 likes

Premium

I pay every month for my Spotify and try to link it with my tablet but says I do not have premium? But I have it on my phone? Why isn't it working on my tablet?

Elisamglenn
Casual Listener
I pay every month for my Spotify and try to link it with my tablet but says I do not have premium? But I have it on my phone? Why isn't it working on my tablet?
2016-03-13 3:35:01 AM
2016-03-13 1:27:45 PM
KatesHere
Community Legend
234 Views
3 replies
0 likes
Premium

234 Views
3 replies
0 likes

Solved!! Gifting Spotify Premium to another user

Hey guys, I want to gift another spotify user an 1 month of premium, how can i do that ? If possiblly is there anyway to upgrade them without them knowing ? or if there isn't how can i buy 1 month redeemable premium code. I can't find any local store...

M0HX
Community Legend
Hey guys, I want to gift another spotify user an 1 month of premium, how can i do that ? If possiblly is there anyway to upgrade them without them knowing ? or if there isn't how can i buy 1 month re...
2016-03-11 4:40:59 PM
2016-03-13 1:04:21 PM
M0HX
Community Legend
2420 Views
6 replies
0 likes
Account
Premium
Subscription

2420 Views
6 replies
0 likes

Me hicieron cargo a la tarjeta de credito sin obtener premium

Traté de contratar Spotify Premium Familiar para 5 cuentas y al momento de introducir mi tarjeta y darle en continuar, salió un mensaje como "Tu tarjeta está teniendo un mal día, intenta de nuevo"; Pero sí me llegó el cargo a la tarjeta!!! Necesito r...

danyboy008
Newbie
Traté de contratar Spotify Premium Familiar para 5 cuentas y al momento de introducir mi tarjeta y darle en continuar, salió un mensaje como "Tu tarjeta está teniendo un mal día, intenta de nuevo"; P...
2016-03-13 7:23:51 AM
2016-03-13 12:16:20 PM
OviiiOne
Community Legend
307 Views
1 replies
0 likes
Account
Premium
Subscription

307 Views
1 replies
0 likes

"Can't Play The Current Song" Error - Premiuim

My music randomly stopped playing today and gave me a "Can't Play the Current Song" error, so now it does it for anything I try to play. I tried using the Spotify Web Player and the songs just won't even start on there, so I think it may be an issue ...

voidn0ise
Newbie
My music randomly stopped playing today and gave me a "Can't Play the Current Song" error, so now it does it for anything I try to play. I tried using the Spotify Web Player and the songs just won't ...
2016-03-11 6:40:12 PM
2016-03-13 7:31:00 AM
tkalex
Newbie
320 Views
2 replies
0 likes
Premium

320 Views
2 replies
0 likes

Subscription renewal

I have just received an email in which I'm notified Spotify took money from my paypal account without me being notified in advance. I've had the £0.99 subscription until today and it automatically renewed even if i didn't want it to. I haven't got an...

SlySkill
Newbie
I have just received an email in which I'm notified Spotify took money from my paypal account without me being notified in advance. I've had the £0.99 subscription until today and it automatical...
2016-03-12 9:46:17 AM
2016-03-13 3:42:48 AM
KatesHere
Community Legend
340 Views
1 replies
0 likes
Subscription

340 Views
1 replies
0 likes

Account not logging in app but works on website

Hello, I was having problems with Spotify's ads freezing and having to close and restart, so I just reinstalled. I did a password reset because the new software was not accepting my username and password. I am able to login to the website online with...

user-removed
Visitor
Hello, I was having problems with Spotify's ads freezing and having to close and restart, so I just reinstalled. I did a password reset because the new software was not accepting my username...
2015-12-13 4:53:29 AM
2016-03-13 3:34:11 AM
KatesHere
Community Legend
772 Views
2 replies
0 likes
Account
Free
Login

772 Views
2 replies
0 likes

Spotify Subscription ends - what happens if I resubscribe

So I'm in Myanmar (Burma) and the wifi situation is very bad. I get about 0.5mbps which isn't enough to download all my songs again. My subscription ended a few days ago so my question is: If I resubscribe again, will I have to download all my songs ...

tsuchinoko
Newbie
So I'm in Myanmar (Burma) and the wifi situation is very bad. I get about 0.5mbps which isn't enough to download all my songs again. My subscription ended a few days ago so my question is: ...
2016-03-12 8:03:10 AM
2016-03-13 3:27:09 AM
KatesHere
Community Legend
300 Views
1 replies
0 likes
Account
Premium
Subscription

300 Views
1 replies
0 likes

Again! I didn't get my free trial after upgrading to premium

So I was just left hanging when I tried asking before. So here I'll try again. Prev thread: https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-didn-t-get-my-free-trial-after-upgrading-to-premium/m-p/1306329/highlight/false#M191048 Que...

chutoski
Regular
So I was just left hanging when I tried asking before. So here I'll try again. Prev thread: https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-didn-t-get-my-free-trial-after-upgr...
2016-03-12 9:16:52 PM
2016-03-13 3:05:48 AM
Jordi
Community Legend
236 Views
1 replies
0 likes
Account
Free
Premium
Subscription
Unlimited

236 Views
1 replies
0 likes

If I cancel premium halfway.. Payment issues

If i cancelled my premium subscription halfway, Do they still deduct the payment after the renewal date?

NajihahMahmud
Casual Listener
If i cancelled my premium subscription halfway, Do they still deduct the payment after the renewal date?
2016-03-13 1:41:39 AM
2016-03-13 2:58:53 AM
Jordi
Community Legend
252 Views
1 replies
0 likes
Premium
Subscription

252 Views
1 replies
0 likes

Refund??

I wanted to cancel my premium for this month, but it seems that I didn't get to finish cancelling and had go through the process again, but it I still had to pay, I really can't afford it this month is it possible for me to get a refund?

Star4
Newbie
I wanted to cancel my premium for this month, but it seems that I didn't get to finish cancelling and had go through the process again, but it I still had to pay, I really can't afford it this month ...
2016-03-13 2:05:38 AM
2016-03-13 2:56:44 AM
Jordi
Community Legend
193 Views
1 replies
0 likes
Subscription

193 Views
1 replies
0 likes

I bought my iPhone from another country and now i can't use Spotify in my country

I bought my iPhone from Germany but i live in Turkey. When i try to log in it says "you can't use Spotify in another country over 14 days.". How am i gonna fix this?

Tolgaaksoyoglu
Newbie
I bought my iPhone from Germany but i live in Turkey. When i try to log in it says "you can't use Spotify in another country over 14 days.". How am i gonna fix this?
2016-03-12 6:10:37 PM
2016-03-13 1:35:12 AM
driveflanger
Community Legend
204 Views
1 replies
0 likes
Account
Login

204 Views
1 replies
0 likes

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