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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9341 Views
  • 3 replies
  • 9 likes
  • Security
  • 9341 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484846 Views
  • 979 replies
  • 111 likes
  • Account
  • 484846 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211701 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211701 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121388 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121388 Views
  • 72 replies
  • 12 likes

Spotify gift card

Hi. Trying to update my Spotify premium but with a different method by using a gift card. I'm registered in Sweden but in the UK on vacation. Went to redeem it and it doesn't want to know.I go to change payment options and click on UK but the option ...

  • Casual Listener
  • Hi. Trying to update my Spotify premium but with a different method by using a gift card. I'm registered in Sweden but in the UK on vacation. Went to redeem it and it doesn't want to know. I go to c...
  • osornios
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 311 Views
  • 3 replies
  • 0 likes

facebook friends don't get imported

Hi, I connected my spotify premium account with facebook finally. and everything seemed to work fine - no differing email adresses etc. but my facebook friends won't show up. I cannot see any activities in the friends feed. Please help me.Thank you s...

  • Casual Listener
  • Hi,   I connected my spotify premium account with facebook finally. and everything seemed to work fine - no differing email adresses etc. but my facebook friends won't show up. I cannot see an...
  • fernandojmaia
  • Newbie
  • 275 Views
  • 2 replies
  • 0 likes
  • Other
  • 275 Views
  • 2 replies
  • 0 likes

Account hacked, including password. Spotify needs a faster way to handle security incidents

I just received the following email "Hello, Spotify here.We wanted to let you know that the email address on your Spotify account has changed recently.Your previous email address was:@me.comIt's now: tkdjgfgsdh@gmail.comIf you meant to do that, then ...

  • Music Fan
  • I just received the following email   "Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was:&lt...
  • mblack101
  • Music Fan
  • 538 Views
  • 2 replies
  • 0 likes
  • Security
  • 538 Views
  • 2 replies
  • 0 likes

Charge until finishing my free trial

Hi, I'm trying Spotify premium on an individual account. I would like to add family members, does somebody knows if I'm getting charged if I add someone during this free trial? Or if I'm getting charged until my free period ends?

  • Newbie
  • Hi, I'm trying Spotify premium on an individual account. I would like to add family members, does somebody knows if I'm getting charged if I add someone during this free trial? Or if I'm getting char...
  • KatesHere
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled Premium, but still Premium

In december I chose to subscribe for Spotify Premium. That subscription would cost me 0,99 euro for the next three months. So my plan was to cancel the subscription on the 7th of march so that I did not have to pay the 9,99 euro's a month for the sub...

  • Visitor
  • In december I chose to subscribe for Spotify Premium. That subscription would cost me 0,99 euro for the next three months.    So my plan was to cancel the subscription on the 7th of march...
  • KatesHere
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Change Email to .edu

When I created my Spotify account, I used my AOL email. When I heard of the cheaper student rate, I switched my account email to my .edu address. Will I automatically be charged the student rate from now on for Premium?

  • Newbie
  • When I created my Spotify account, I used my AOL email. When I heard of the cheaper student rate, I switched my account email to my .edu address.  Will I automatically be charged the studen...
  • KatesHere
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
  • 227 Views
  • 1 replies
  • 0 likes

Can't sync Facebook to Spotify

Hello, I have created an account just yesterday and used Facebook to do so. That means I don't have an username besides my name on Facebook (I would like to have one). I have already signed premium. When I use "find friends" option (not sure if it is...

  • Visitor
  • Hello,   I have created an account just yesterday and used Facebook to do so. That means I don't have an username besides my name on Facebook (I would like to have one).   I have alread...
  • KatesHere
  • Community Legend
  • 404 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 404 Views
  • 3 replies
  • 0 likes

Help - Please No Google!!

Spotify is moving to a Google cloud service. Say it ain't so!!NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO! Google already has more than enough information about the populace - giving them our music listening habits by having them host for Spotify is ...

  • Casual Listener
  •  Spotify is moving to a Google cloud service.  Say it ain't so!! NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!   Google already has more than enough information about the populace - ...
  • steve314158
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • Other
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! Spotify wont let me pay by credit card?

I try to upgrade to premium but the section to enter your creit card details just spirals around, not letting me enter any information. Can anyone help??

Spotifyy.png
  • Casual Listener
  • I try to upgrade to premium but the section to enter your creit card details just spirals around, not letting me enter any information. Can anyone help??
  • kbrooksc
  • Community Legend
  • 1605 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1605 Views
  • 3 replies
  • 0 likes

i was charged P9 but my spotify is not in premium.

P9 was deducted in my Gcash account but my spotify account isnt premium. i was deducted already and yet my account isnt premium? need someone to help me.

  • Regular
  • P9 was deducted in my Gcash account but my spotify account isnt premium. i was deducted already and yet my account isnt premium? need someone to help me.
  • kbrooksc
  • Community Legend
  • 610 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 610 Views
  • 9 replies
  • 0 likes

Solved!! Facebook to student email

I am currently using my Facebook account to connect my Spotify. A couple months back, I bought the Spotify for 3 months for 99.¢ and I want to switch to the student account, but I don't want to lose my music or create a new account. Can someone help?

  • Casual Listener
  • I am currently using my Facebook account to connect my Spotify. A couple months back, I bought the Spotify for 3 months for 99.¢ and I want to switch to the student account, but I don't want to lose ...
  • kbrooksc
  • Community Legend
  • 780 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 780 Views
  • 1 replies
  • 0 likes

Family plan

Hello,I upgraded to the family plan +2 I want to downgrade to just the +1 is this possible? Please let me know.Thank you

  • Newbie
  • Hello, I upgraded to the family plan +2 I want to downgrade to just the +1 is this possible? Please let me know. Thank you
  • kbrooksc
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Subscription

I signed up for the trial by accident and now all it says is that I have 29 days left on my offline but it's been saying that for the last five days and I don't want to be charged. How do I stop that but keep my account?

  • Newbie
  • I signed up for the trial by accident and now all it says is that I have 29 days left on my offline but it's been saying that for the last five days and I don't want to be charged. How do I stop that...
  • kbrooksc
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Delete devices

I need to remove the devices I don't use. There is a SM-T110 who's using my account and I have no idea who this is. It's not me and really annoying.

  • Newbie
  • I need to remove the devices I don't use. There is a SM-T110 who's using my account and I have no idea who this is. It's not me and really annoying.
  • kbrooksc
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Security
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Spotify Gift Card

Hello, Two days ago i bought a Spotify Gift Card at Aral in Germany.Now i tried to activate it, but it doesnt work. Actually i think that the last number/letter of the Code is missing.Can I restore it some way, for example with the serial number? I c...

  • Casual Listener
  • Hello,   Two days ago i bought a Spotify Gift Card at Aral in Germany. Now i tried to activate it, but it doesnt work.   Actually i think that the last number/letter of the Code is mis...
  • kbrooksc
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Premium
  • 444 Views
  • 1 replies
  • 0 likes

Neil young

What the F$&* happened to the Neil young album catalog? Decade? Zuma? All the great albums!! WTF??

  • Casual Listener
  • What the F$&* happened to the Neil young album catalog? Decade? Zuma? All the great albums!! WTF??
  • somacasa
  • Casual Listener
  • 962 Views
  • 8 replies
  • 0 likes
  • Premium
  • 962 Views
  • 8 replies
  • 0 likes

Re: Spotify Premium

Dear Spotify, I want a Premium account, and I just notice this: So this means that if I upgrade to a Premium account, I will have a free trial fir 60 days and then you will charge me $99 dlls per month?!! I thought the monthly fee was $11dlls or so, ...

Screen Shot 2016-03-09 at 1.37.27 PM.png
  • Newbie
  • Dear Spotify,    I want a Premium account, and I just notice this:     So this means that if I upgrade to a Premium account, I will have a free trial fir 60 days and then...
  • jonasherdegen
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

No in-Application notifications on any device

I’ve been using Spotify for over a year now and a few months ago I stopped receiving notifications on my account from new tracks added to playlists, uploads by artists etc. I have searched online but have found no solution. I have checked my online a...

  • Newbie
  • I’ve been using Spotify for over a year now and a few months ago I stopped receiving notifications on my account from new tracks added to playlists, uploads by artists etc. I have searched online but...
  • callumbk
  • Newbie
  • 249 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 249 Views
  • 1 replies
  • 2 likes

Solved!! Subscription inquiries

Hi! I availed the 9 pesos promo for 3 months but it is charging me 129php.i dont understand. I have a postpaid plan on my phone and the charges will be deducted from this. i received an email with the receipt and it says my premium account will be ac...

  • Casual Listener
  • Hi! I availed the 9 pesos promo for 3 months but it is charging me 129php.i dont understand. I have a postpaid plan on my phone and the charges will be deducted from this. i received an email with th...
  • giailagan
  • Casual Listener
  • 440 Views
  • 3 replies
  • 0 likes
  • Premium
  • 440 Views
  • 3 replies
  • 0 likes

Problemas no pagamento

Fiz o pagamento da minha spotify e não sou membro Premium

  • Newbie
  • Fiz o pagamento da minha spotify e não sou membro Premium
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes