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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484355 Views
  • 979 replies
  • 111 likes
  • Account
  • 484355 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211588 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211588 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121264 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121264 Views
  • 72 replies
  • 12 likes

Premium problem

I subscribed to the $4.99 student premium and it will not load. I've deleted the app and reinstalled it and it still won't load. I've also tried getting on the Internet and logging in but that also says I still have the free account. What do I do?

  • Casual Listener
  • I subscribed to the $4.99 student premium and it will not load. I've deleted the app and reinstalled it and it still won't load. I've also tried getting on the Internet and logging in but that also s...
  • Ox1
  • Roadie
  • 284 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 284 Views
  • 3 replies
  • 0 likes

Solved!! Gifting a Premium Spotify Account - with Playlists

Hi, I want to gift a Spotify Premium Account to a family member. So far so easy, but I'd also like prepare a few playlists on their account to personalize the gift a bit. To do that I would have to log in on their account, which means I would have to...

  • Newbie
  • Hi,   I want to gift a Spotify Premium Account to a family member. So far so easy, but I'd also like prepare a few playlists on their account to personalize the gift a bit. To do that I would ...
  • Steph_B
  • Roadie
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 428 Views
  • 1 replies
  • 0 likes

Family not allowing one member

Hi. I just upgrade from family +2 members to family +3 members. But one of the members I already had on my account can not subscribe to my family again. I have tried to eliminate her and invite her again, but it says there is a trouble. What can I do...

  • Visitor
  • Hi. I just upgrade from family +2 members to family +3 members. But one of the members I already had on my account can not subscribe to my family again. I have tried to eliminate her and invite her a...
  • Steph_B
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Unable to change country

I have managed to change payment from New Zealand dollars to Australia dollars, but my country is still set to New Zealand. I am unable to change to Australia.

  • Newbie
  • I have managed to change payment from New Zealand dollars to Australia dollars, but my country is still set to New Zealand.    I am unable to change to Australia.
  • Steph_B
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Premium but keeps telling me to upgrade

I have premium Spotify with my phone contract but since I lost my phone on Friday, I cannot get premium with my new phone just keeps saying upgrade

  • Casual Listener
  • I have premium Spotify with my phone contract but since I lost my phone on Friday, I cannot get premium with my new phone just keeps saying upgrade
  • Steph_B
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
  • 235 Views
  • 1 replies
  • 0 likes

Cant sign up for Spotify Premium

Currently for Spotify NZ there is a deal which is 3 months of premium for $0.99.You cant sign up for it if you've never used premium before. I've only had spotify for a month now and I was looking purchase this package, but when i go to click purchas...

  • Newbie
  • Currently for Spotify NZ there is a deal which is 3 months of premium for $0.99. You cant sign up for it if you've never used premium before.     I've only had spotify for a month now a...
  • Steph_B
  • Roadie
  • 463 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 463 Views
  • 1 replies
  • 0 likes

Kann keinen Premium Account erstellen

Immer wenn ich das aktuelle Angebot nutzen will werde ich auf den Paypal Screen weitergeleitet, dort zahleich dann die 99ct für den ersten Monat, wenn ich die Zahlung bestätige werde ich zurück auf den Angebots Screen von Spotify weitergeleitet.Das G...

  • Newbie
  • Immer wenn ich das aktuelle Angebot nutzen will werde ich auf den Paypal Screen weitergeleitet, dort zahle ich dann die 99ct für den ersten Monat, wenn ich die Zahlung bestätige werde ich zurück auf...
  • Steph_B
  • Roadie
  • 421 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 421 Views
  • 1 replies
  • 1 likes

Ive paid for premium but only receiving free version??

I have paid for student spotify premium however i am ony receving the fre version currently. It says that my student details are linked with another account?? could this be why?? and if so how would i go about correcting it ?? Thankyou

  • Newbie
  • I have paid for student spotify premium however i am ony receving the fre version currently. It says that my student details are linked with another account?? could this be why?? and if so how would ...
  • 170 Views
  • 0 replies
  • 0 likes
  • Account
  • 170 Views
  • 0 replies
  • 0 likes

Cannot load website to select 99c trial

Hi, Im trying to take up the amazing offer of a 99c trial for 3 months only I cannot load the website. Ive tried to click upgrade from my spotify window, opening a new window & tried on various devices. The only way I can get to it is through itunes ...

  • Newbie
  • Hi,  Im trying to take up the amazing offer of a 99c trial for 3 months only I cannot load the website. Ive tried to click upgrade from my spotify window, opening a new window & tried on va...
  • Steph_B
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
  • 235 Views
  • 1 replies
  • 0 likes

Spotify and Sonos Link

I'm trying to sync my spotify account with a Sonos sound system but when I attempt to "set the device password" it tells me there's an issue because i have previously signed in using Facebook. So it doesn't appear i'm able to login directly using a u...

  • Newbie
  • I'm trying to sync my spotify account with a Sonos sound system but when I attempt to "set the device password" it tells me there's an issue because i have previously signed in using Facebook. So it ...
  • Steph_B
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • Login
  • 178 Views
  • 1 replies
  • 0 likes

Onkyo TX515 Login issues

Friends,i can't log into my Onkyo Reciever. I didnt connect my Account with Facebook (and dont want to) and when i try to login into spotify with my onkyo, there comes the message "login not possible" . but when i click on "back", it seems that i am ...

  • Newbie
  • Friends, i can't log into my Onkyo Reciever. I didnt connect my Account with Facebook (and dont want to) and when i try to login into spotify with my onkyo, there comes the message "login not possib...
  • Steph_B
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 236 Views
  • 1 replies
  • 0 likes

Newbie - Back to Basics - Help!

I signed up for Spotify on my Hudl 2, downloaded app and made a short playlist - wasn't asked for payment details - I can log into my account on my windows 7 internet explorer 11 browser now. When I try to find the app on Hudl 2, it's not on the desk...

  • Visitor
  • I signed up for Spotify on my Hudl 2, downloaded app and made a short playlist - wasn't asked for payment details - I can log into my account on my windows 7 internet explorer 11 browser now.  ...
  • Steph_B
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Login
  • 185 Views
  • 1 replies
  • 0 likes

No streming on Onkyo receiver.

Hi, I have receiver Onkyo TX-NR509, from 2 days spotify service stopped working i.e. I can log in and I can select track, however, it does not stream music. The display shows that it is playing but it's not streaming. Please help! I have done network...

  • Casual Listener
  • Hi,   I have receiver Onkyo TX-NR509, from 2 days spotify service stopped working i.e. I can log in and I can select track, however, it does not stream music. The display shows that it is play...
  • Steph_B
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Premium gone, forced to log in with Facebook

I've had premium for almost a year. Few months back i have unlinked my account from Facebook.On October 24th i tried setting up Spotify on my lg webos tv. It said that i need premium to use the app.After that i couldn't log in to my account anymore f...

  • Visitor
  • I've had premium for almost a year. Few months back i have unlinked my account from Facebook. On October 24th i tried setting up Spotify on my lg webos tv. It said that i need premium to use the app...
  • user-removed
  • Not applicable
  • 602 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 602 Views
  • 6 replies
  • 0 likes

Bought premium for 3 months but would like to cancel the auto subscription after the 3 months are up

I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need to click cancel subscription, but if I click that, w...

  • Newbie
  • I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need t...
  • Steph_B
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

AYUDA! PlayStation Music

No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?

  • Newbie
  • No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?
  • 129 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 0 replies
  • 0 likes

making songs available

On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example, the glee songs from the last couple of seasons aren't there and I would like to have them. How to fix this? I know that this issue is because of...

  • Casual Listener
  • On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example,  the glee songs from the last couple of seasons aren't there and I would like to have th...
  • Steph_B
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
  • 176 Views
  • 1 replies
  • 0 likes

subscribed with extra charge

I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop

  • Newbie
  • I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop
  • Steph_B
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Can't login to iPhone app even after resetting password. Upgraded on website just before.

Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone but it didn't recognize my upgrade so I've signed ou...

  • Newbie
  • Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone b...
  • 196 Views
  • 0 replies
  • 0 likes
  • Login
  • 196 Views
  • 0 replies
  • 0 likes

Device password

When I go to set my device password, I keep getting a message saying it can not be accepted. HELP

  • Casual Listener
  • When I go to set my device password, I keep getting a message saying it can not be accepted. HELP  
  • 158 Views
  • 0 replies
  • 0 likes
  • Account
  • 158 Views
  • 0 replies
  • 0 likes