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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9417 Views
  • 3 replies
  • 9 likes
  • Security
  • 9417 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485616 Views
  • 979 replies
  • 111 likes
  • Account
  • 485616 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121553 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121553 Views
  • 72 replies
  • 12 likes

facebook wont load spotify

Everytime I try to connect my facebook to spotify I get a message that im already connected... I have deleted all my old devices. Uninstalled both facebook and spotify and reloaded both but i still get the same message each time. There is no way to s...

  • Casual Listener
  • Everytime I try to connect my facebook to spotify I get a message that im already connected... I have deleted all my old devices. Uninstalled both facebook and spotify and reloaded both but i still g...
  • alanpeel1963
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

using other peoples paypal account to pay for premium

a relative of mine paid for a spotify premium upgrade since i dont have a paypal account. my problem is my account is still not on premium even after she already paid and i have my receit already via email. she lives in the US and im here in the phil...

  • Newbie
  • a relative of mine paid for a spotify premium upgrade since i dont have a paypal account. my problem is my account is still not on premium even after she already paid and i have my receit already via...
  • sebastiankreuz
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Premium
  • 277 Views
  • 1 replies
  • 0 likes

Year in music isn't working

So I liked my statistics from last year, and I saw that this years year in music is online. But when I wanted to look at it, it only loaded the first page (First track listened to this year), and the rest of it doesn't load. I've tried on multiple de...

  • Newbie
  • So I liked my statistics from last year, and I saw that this years year in music is online. But when I wanted to look at it, it only loaded the first page (First track listened to this year), and the...
  • sebastiankreuz
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Transfer to new account

I started a new account and I want to switch my playlists and everything from my last account (Connected to my facebook) to my new account. Is this possible?

  • Visitor
  • I started a new account and I want to switch my playlists and everything from my last account (Connected to my facebook) to my new account. Is this possible?
  • sebastiankreuz
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

9.99 Premium, also charged 4.99!! Help!!

I was charged 9.99 for premium which is fine and now 4.99 extra is being processed through my bank account!!! Why?!?

  • Newbie
  • I was charged 9.99 for premium which is fine and now 4.99 extra is being processed through my bank account!!! Why?!?
  • sebastiankreuz
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Password Issues

I am trying to install Spotify on my PC. I do not remember my password. When I click to reset password, I don't get the email they say they will send (it is not in junk folder either). I've tried about 20x. If I go to my account on my iPod and try to...

  • Casual Listener
  • I am trying to install Spotify on my PC.  I do not remember my password.  When I click to reset password, I don't get the email they say they will send (it is not in junk folder either).&nb...
  • brightravenaz
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
  • 262 Views
  • 1 replies
  • 0 likes

Lost account from accidental disconnection from FB

I have a spotify account which is made using my facebook, but just now, I created a new spotify account using my email. I then logged into the new account and connected that to my facebook one so that I could see my friends' playlists and once I was ...

  • Newbie
  • I have a spotify account which is made using my facebook, but just now, I created a new spotify account using my email. I then logged into the new account and connected that to my facebook one so tha...
  • sebastiankreuz
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 206 Views
  • 1 replies
  • 0 likes

Change of Renewal Date

Hi all, Hi all, I am a Spotify Premium user and just signed up for the Spotify Family Plan but noticed that my renewal date has been changed from the 25th of December to the 20th of December right after I submitted my payment details for the Family P...

  • Casual Listener
  • Hi all,  Hi all,    I am a Spotify Premium user and just signed up for the Spotify Family Plan but noticed that my renewal date has been changed from the 25th of December to the 20t...
  • NightScape
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Angebot Premium Feiertage funktioniert nicht mit Gutscheinkarte!?

Hallo Leute, ich habe soeben das Upgrade auf Spotify Premium mit einer Gutscheinkarte gemacht. Leider bekomme ich nur einen Monat gutgeschrieben! Das Angebot heisst: Premium Feiertage. Hol Dir 1 Monat Premium. Wir schenken Dir 2. Genieße die kalte Ja...

  • Newbie
  • Hallo Leute,   ich habe soeben das Upgrade auf Spotify Premium mit einer Gutscheinkarte gemacht. Leider bekomme ich nur einen Monat gutgeschrieben!   Das Angebot heisst: Premium...
  • 1169399367
  • Newbie
  • 334 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

individual accounts for spotify

We recently purchased a new plan with a carrier, and with it was a free subscription for 2 years of spotify shared with the 3 lines. It says that we can all have our own playlist associated with our phone numbers. My problem is, the 3 accounts are al...

  • Casual Listener
  • We recently purchased a new plan with a carrier, and with it was a free subscription for 2 years of spotify shared with the 3 lines. It says that we can all have our own playlist associated with our ...
  • cb3758285
  • Casual Listener
  • 215 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Email change .

Hello, previously I had an account with my Facebook user and registered mail used my gmail .Later di low to my Facebook account and I could never get my Spotify account with my mail Gmail .Now I have spotify premium with Hotmail but I want to change ...

  • Casual Listener
  • Hello, previously I had an account with my Facebook user and registered mail used my gmail . Later di low to my Facebook account and I could never get my Spotify account with my mail Gmail . Now I ...
  • sebastiankreuz
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! How can I merge my two Spotify accounts and import my playlist?

Here's my backstory (Doofenshmirtz-style! LOL): My brother (his name is not Roger Hahaha) informed me that you guys are offering an awesome promo that I can have 3 months worth of Premium account for just 9 bucks (in my country's currency.) I haven't...

  • Casual Listener
  • Here's my backstory (Doofenshmirtz-style! LOL): My brother (his name is not Roger Hahaha) informed me that you guys are offering an awesome promo that I can have 3 months worth of Premium account for...
  • ohohchris08
  • Casual Listener
  • 1754 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1754 Views
  • 3 replies
  • 0 likes

Solved!! customer service at spotify

I think spotify really needs to put a few ppl behind a phone cz I know there are a miliion ppl out there like me that want to get premium but would like to speak to someone. I was just about to get premium but don't put credit card numbers on the Web...

  • Casual Listener
  • I think spotify really needs to put a few ppl behind a phone cz I know there are a miliion ppl out there like me that want to get premium but would like to speak to someone. I was just about to get p...
  • blake
  • Community Legend
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Solved!! Premium Promo

Are you able to use a gift card for the 9.99 for 3 months premium promo? In the past, I lost some money because I used a gift card but I guess the terms were you couldn't use a gift card???

  • Newbie
  • Are you able to use a gift card for the 9.99 for 3 months premium promo?  In the past, I lost some money because I used a gift card but I guess the terms were you couldn't use a gift card???
  • Nico
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Won't let me log in

When I got home from work I noticed that I had been signed out from all devices and can't log in on any of them. When I try to log in I get "Oops! Something went wrong, please try again or check out our help area" Also when I try to reset the passwor...

  • Regular
  • When I got home from work I noticed that I had been signed out from all devices and can't log in on any of them.    When I try to log in I get    "Oops! Something went wrong, ...
  • liviacaroline1
  • Casual Listener
  • 435 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 435 Views
  • 4 replies
  • 0 likes

Can't Log into Spotify for Windows Desktop but OK for Web Player

So... I'm logged into Spotify's Web Player via Facebook BUT for some reason I'm not provided the Facebook prompt when logging into the Windows desktop client. Help me understand what I'm doing wrong here as I uninstalled Spotify not once, but twice w...

Spotify Facebook link missing.jpg
  • Casual Listener
  • So... I'm logged into Spotify's Web Player via Facebook BUT for some reason I'm not provided the Facebook prompt when logging into the Windows desktop client. Help me understand what I'm doing wrong ...
  • franco11690
  • Newbie
  • 6305 Views
  • 21 replies
  • 0 likes
  • Login
  • 6305 Views
  • 21 replies
  • 0 likes

Promo subscription

Hi, I upgraded to premium because i got an offer that i can get P9.99 per month for 3 months... Why on my account shows that my service is only good for a month only.. do i need to pay another P129 to continue or will i get another 2months because i ...

  • Newbie
  • Hi, I upgraded to premium because i got an offer that i can get P9.99 per month for 3 months... Why on my account shows that my service is only good for a month only.. do i need to pay another P129 t...
  • KatesHere
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Spotify thinks I already have an account I dont

Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks like you have already taken this offer" and it tel...

  • Casual Listener
  • Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks...
  • Ox1
  • Roadie
  • 288 Views
  • 2 replies
  • 0 likes
  • Premium
  • 288 Views
  • 2 replies
  • 0 likes

Can somebody please help before my head explodes?

I am trying to change the profile picture that loads up when I use my spotify app on both my PC and my Iphone 6. For some reason or another when i log in with my details my wifes profile picture comes up with her name...and NOT mine!! I've tried ever...

  • Casual Listener
  • I am trying to change the profile picture that loads up when I use my spotify app on both my PC and my Iphone 6. For some reason or another when i log in with my details my wifes profile picture come...
  • KatesHere
  • Community Legend
  • 305 Views
  • 4 replies
  • 0 likes
  • Account
  • 305 Views
  • 4 replies
  • 0 likes

Spotify Subscripton

Hello,Yesterday i payed for a Spotifty Subscripton, i'd want to reverse the payment as me and a family member are going into a family plan instead and not thinking straight by misstake i have payed for the premium Subscripton on this account alone. H...

  • Newbie
  • Hello, Yesterday i payed for a Spotifty Subscripton, i'd want to reverse the payment as me and a family member are going into a family plan instead and not thinking straight by misstake i have pay...
  • Ox1
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes