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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484684 Views
  • 979 replies
  • 111 likes
  • Account
  • 484684 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211630 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211630 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121323 Views
  • 72 replies
  • 12 likes

Solved!! Cancelling Subscription Question

Hey guys, I recently upgraded to Premium with the latest promo of 3-month for $0.99. I think this was a fantastic opportunity for me to get it since I am going overseas and I could listen to music offline. Back to the main question I've been wonderin...

  • Casual Listener
  • Hey guys, I recently upgraded to Premium with the latest promo of 3-month for $0.99. I think this was a fantastic opportunity for me to get it since I am going overseas and I could listen to mus...
  • morteisma
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 251 Views
  • 2 replies
  • 0 likes

Solved!! Merge two accounts

I have a free account and a premium account. Since I use my premium account I have to log out of my premium to add songs to my free account playlist. I was wondering if there were anyway I could link my accounts so I don't have to keep logging out?

  • Newbie
  • I have a free account and a premium account. Since I use my premium account I have to log out of my premium to add songs to my free account playlist. I was wondering if there were anyway I could link...
  • jean3601
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Difference in prices

I have just created a new account. I have to pay a monthly fee of DKK 99. My wife has an existing account. Whe has to pay a monthly fee of DKK 129. Why is there a such price difference?

  • Newbie
  • I have just created a new account. I have to pay a monthly fee of DKK 99.    My wife has an existing account. Whe has to pay a monthly fee of DKK 129.    Why is there a such p...
  • jean3601
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Charged twice!

I have been charged twice on 2 different cards, please get back to me so I can removed the transaction from my account, you really need to setup a customer service line. I had came here through swagbucks for a special offer which apparently I had alr...

  • Regular
  • I have been charged twice on 2 different cards, please get back to me so I can removed the transaction from my account, you really need to setup a customer service line. I had came here through swagb...
  • jean3601
  • Community Legend
  • 387 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 387 Views
  • 5 replies
  • 0 likes

Payment

I want to uppgrade again with same mastercard but i cant can you take the amount so i can get premium again. Thanks Patrik

  • Newbie
  • I want to uppgrade again with same mastercard but i cant can you take the amount so i can get premium again.   Thanks Patrik
  • jean3601
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 138 Views
  • 1 replies
  • 0 likes

WHY I PAY ALWAYS & NEVER GET EVEN 1 MONTH FREE?

THERE ARE A LOT OF PEOPLE THAT ALWAYS OPEN NEW MAILS TO GET 3 MONTHS FREE,WE PAY EVERY MONTH AND WE NEVER GET NOTHING.YOU SHOULD BE A LITTLE BIT MORE LOYAL TO YOUR CUSTOMERS.

  • Newbie
  • THERE ARE A LOT OF PEOPLE THAT ALWAYS OPEN NEW MAILS TO GET 3 MONTHS FREE, WE PAY EVERY MONTH AND WE NEVER GET NOTHING. YOU SHOULD BE A LITTLE BIT MORE LOYAL TO YOUR CUSTOMERS.
  • liammoy18
  • Casual Listener
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

may have better customer service

Are thieves madafakers .i.

  • Newbie
  • Are thieves madafakers .i.
  • MattSuda
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

payment

i was trying to get premium and saw a promotion first three months for R$2,00 i was like ok i will get it but when i put my informations it says that something unvalid but i changed everything i can and nothing what is wrong with thisps:i am brazilia...

  • Casual Listener
  • i was trying to get premium and saw a promotion first three months for R$2,00 i was like ok i will get it but when i put my informations it says that something unvalid but i changed everything i can ...
  • aucklandairport
  • Newbie
  • 285 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 285 Views
  • 4 replies
  • 1 likes

Cannot log into spotify with my facebook account!

Hello, since today in the morning i cannot log into my spotify account with facebook. I have a premium mebership on it and i am a subscriber for almoste 6 months and this sort of thing did never happened to me! i have tried to find for sollutions on ...

  • Visitor
  • Hello,   since today in the morning i cannot log into my spotify account with facebook.   I have a  premium mebership on it and i am a subscriber for almoste 6  months and this ...
  • tamarakke
  • Newbie
  • 328 Views
  • 2 replies
  • 0 likes
  • Account
  • 328 Views
  • 2 replies
  • 0 likes

Spotify subscription

I signed out of Spotify but I did not receive a confirmation mail. Now they have charged me anyway. What can I do?

  • Newbie
  • I signed out of Spotify but I did not receive a confirmation mail. Now they have charged me anyway. What can I do?
  • Amarro
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Cancelled my Sub, but still got charged, and the contact form does not work

Just got a message that I am being charged for Spotify, I cancelled it last month, just cancelled again, but I do not want to be paying for this month. I just tried to use a contact form but it just sends me in a loop and will not even show me a cont...

  • Newbie
  • Just got a message that I am being charged for Spotify, I cancelled it last month, just cancelled again, but I do not want to be paying for this month.   I just tried to use a contact form but...
  • Amarro
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Cancelar membresia

Hola, tengo el siguiente problema, alguien esta usando mi tarjeta de credito para pagar la membresia en spotify, y necesito cancelar esa suscripcion para que no siga haciendo cobros a mi nombre... No se quien uso mi tarjeta, yo soy el titular de ella...

  • Newbie
  • Hola, tengo el siguiente problema, alguien esta usando mi tarjeta de credito para pagar la membresia en spotify, y necesito cancelar esa suscripcion para que no siga haciendo cobros a mi nombre... No...
  • OviiiOne
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 305 Views
  • 1 replies
  • 0 likes

No puedo eliminar mi cuenta

Spotify Caso # 04113597 En el correo pone que escriba aquí, quiero eliminar mi cuenta de spotify.

  • Visitor
  • Spotify Caso # 04113597   En el correo pone que escriba aquí, quiero eliminar mi cuenta de spotify.
  • user-removed
  • Not applicable
  • 378 Views
  • 3 replies
  • 0 likes
  • Account
  • 378 Views
  • 3 replies
  • 0 likes

Hacked- HELP

I have changed my password but I still get interrupted during use by an unauthorized computer using my premium Spotify. They've also deleted my playlists and created their own.

  • Casual Listener
  • I have changed my password but I still get interrupted during use by an unauthorized computer using my premium Spotify. They've also deleted my playlists and created their own.
  • user-removed
  • Not applicable
  • 248 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 248 Views
  • 4 replies
  • 0 likes

€0.99 not ineligible

Why am I ineligible for the new €0.99 for 3 months premium when I've bought premium many times before

  • Newbie
  • Why am I ineligible for the new €0.99 for 3 months premium when I've bought premium many times before
  • Soundofus
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! can't get 0.99€ offer

Hi! I'm trying to get the offer of 3 months of premium for 0.99€ but when I try to pay with paypal it takes me back to the screen to select the payment option with no error message at all. I haven't received any recipt in my mail and in my account I'...

  • Regular
  • Hi! I'm trying to get the offer of 3 months of premium for 0.99€ but when I try to pay with paypal it takes me back to the screen to select the payment option with no error message at all. I haven't ...
  • randompudim
  • Regular
  • 1666 Views
  • 15 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1666 Views
  • 15 replies
  • 0 likes

Spotify thinks my son lives in UK, won't let him accept invitation to family plan

The website is not at all user friendly and makes it obscenely difficult to add an dditional family member if you already have a family plan, That said, I was finally able to add my son, but he cannot accept the invitation because spotify thinks he l...

  • Newbie
  • The website is not at all user friendly and makes it obscenely difficult to add an dditional family member if you already have a family plan,   That said, I was finally able to add my son, but...
  • jean3601
  • Community Legend
  • 223 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 223 Views
  • 1 replies
  • 1 likes

Can't use premium

Hi, I'm living in Ecuador but from Ireland and used my Irish card to get premium Spotify in Ecuador. Will that work? Because right now my Spotify isn't working offline.

  • Newbie
  • Hi, I'm living in Ecuador but from Ireland and used my Irish card to get premium Spotify in Ecuador. Will that work? Because right now my Spotify isn't working offline.
  • jean3601
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Facebook deactivation with premium account

Hi,i decided to deactivate my facebook account, but my phone carrier gave me 1year of free premium account that i've associated with my spotify account created by facebook.There's a way to migrate only the preium subscription, i'm not interested abou...

  • Newbie
  • Hi, i decided to deactivate my facebook account, but my phone carrier gave me 1year of free premium account that i've associated with my spotify account created by facebook. There's a way to migrat...
  • jean3601
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

Student discount

Hi,I accidentally bought a student discount and it charged me 4.99$ and I didn't verified my student information ,I want to cancel my update but it says free subscription ,how to cancel student subscription without student information?

  • Newbie
  • Hi,I accidentally bought a student discount and it charged me 4.99$ and I didn't verified my student information ,I want to cancel my update but it says free subscription ,how to cancel student subsc...
  • Ox1
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 245 Views
  • 1 replies
  • 0 likes