Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9300 Views
3 replies
9 likes
Security

9300 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a month ago
g2_gdlm
Casual Listener
484475 Views
979 replies
111 likes
Account

484475 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211598 Views
119 replies
117 likes
Account

1211598 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121277 Views
72 replies
12 likes
Account
Login
Premium

121277 Views
72 replies
12 likes

Superuser Contribution Artist pages error

Bonjour, quand je cherche un artiste il m'est impossible de cliquer dessus un message d'erreur s'affiche "une erreur s'est produite nouvelle tentative?" Je clique dessus rien et ça pour tout les artistes ... j'ai essayé de désinstaller / réinstaller ...

jejebnd
Visitor
Bonjour, quand je cherche un artiste il m'est impossible de cliquer dessus un message d'erreur s'affiche "une erreur s'est produite nouvelle tentative?" Je clique dessus rien et ça pour tout les arti...
2020-12-29 8:57:01 AM
2020-12-30 12:41:33 PM
Jeremy
Spotify Legend
1525 Views
1 replies
1 likes
Account
Free
Other

1525 Views
1 replies
1 likes

Superuser Contribution Premium Solo

Hello, community, I decided to use the premium function and have therefore initiated an immediate transaction via my bank. I also received the confirmation by email. Unfortunately, my account didn't receive an upgrade. I have already submitted a tick...

Germanischer96
Newbie
Hello, community, I decided to use the premium function and have therefore initiated an immediate transaction via my bank. I also received the confirmation by email. Unfortunately, my account...
2020-12-29 7:07:58 AM
2020-12-30 12:33:40 PM
Jeremy
Spotify Legend
534 Views
1 replies
0 likes
Account
Premium

534 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify login weird survey?

Hello! I keep on getting this weird Spotify survey once in a while after starting my Spotify iOS app - the survey says: ‘Which of the following comes to mind first when you think about gaming?- Argos- Smyths- Currys- Game- None of the above’ This lit...

BlueLineMstr
Casual Listener
Hello! I keep on getting this weird Spotify survey once in a while after starting my Spotify iOS app - the survey says: ‘Which of the following comes to mind first when you think ab...
2020-12-22 7:09:11 PM
2020-12-29 10:26:37 PM
BlueLineMstr
Casual Listener
2677 Views
5 replies
0 likes
Login

2677 Views
5 replies
0 likes

Superuser Contribution Spotify.com/pair does not accept my correct password.

PlanPremiumPhoneSamsung Galaxy 7Operating SystemAndroid My Question or IssueI know my username & password are correct because I just reset my password. The page won’t accept them and says they are incorrect.

Izzy_holland
Visitor
Plan Premium Phone Samsung Galaxy 7 Operating System Android My Question or Issue I know my username & password are correct because I just reset my password. The page won’t a...
2020-08-26 9:20:00 AM
2020-12-29 7:20:13 PM
010161996
Visitor
8799 Views
5 replies
4 likes

8799 Views
5 replies
4 likes

Solved!!Superuser Contribution Account wired behaviour

PlanFreeDevicePCOperating SystemWindows 10My Question or Issuehello guys i have a Spotify account created with my Facebook account, recently i deactivated the fb account and the Spotify account started to act weird for example some playlists dont eve...

Hamzix
Casual Listener
Plan Free Device PC Operating System Windows 10 My Question or Issue hello guys i have a Spotify account created with my Facebook account, recently i deactivated the fb account and the Spotify...
2020-12-28 4:13:05 PM
2020-12-29 1:54:26 PM
EthanS1
Community Legend
961 Views
4 replies
0 likes
Account
Free
Other

961 Views
4 replies
0 likes

IMPLEMENT BLOCKING FOLLOWERS

YES I am aware of the 96 page thread where countless users, paying and otherwise have been asking for the feature to block followers since 2013. The last update from Spotify was in 2018. Being able to control and block who follows your account is a s...

devotchkaa
Visitor
YES I am aware of the 96 page thread where countless users, paying and otherwise have been asking for the feature to block followers since 2013. The last update from Spotify was in 2018. Being able t...
2020-12-29 1:07:34 AM
439 Views
0 replies
2 likes
Account
Security

439 Views
0 replies
2 likes

Spotify Account got hijacked / hacked several times

I usually never complain about anything but there's a serious leak and a problem with Spotify account security and it doesn't seem that I'm the only one.Just to be clear, I've done everything I could to secure my account and hijacking is still happen...

SkaaX
Visitor
I usually never complain about anything but there's a serious leak and a problem with Spotify account security and it doesn't seem that I'm the only one. Just to be clear, I've done everything I cou...
2020-12-28 1:36:03 PM
2020-12-28 12:48:44 AM
EthanS1
Community Legend
685 Views
1 replies
0 likes
Account
Security

685 Views
1 replies
0 likes

Ads on premium

PlanFamily PremiumCountryCanadaDeviceNote 10+Operating SystemAndroid My Question or IssueWhile listening to a podcast i am getting ads in the middle of the episode. This podcaster has always had a plug at the beginning of their podcast for all of the...

Chev572bb
Newbie
Plan Family Premium Country Canada Device Note 10+ Operating System Android My Question or Issue While listening to a podcast i am getting ads in the middle of the episode. T...
2020-12-27 5:33:21 PM
2020-12-28 12:44:30 AM
EthanS1
Community Legend
541 Views
1 replies
0 likes
Account

541 Views
1 replies
0 likes

Superuser Contribution Problema de inicio de sesión reiterado

No abro spotify desde el 22/12/2020 y hoy intenté abrirlo. Al abrirlo me apareció el cartel de cuando te instalas spotify y te dice registrarte con Google o Facebook y abajo te decía iniciar sesión. Yo le Di a iniciar sesión y puse mi username y mi p...

Benicio26
Casual Listener
No abro spotify desde el 22/12/2020 y hoy intenté abrirlo. Al abrirlo me apareció el cartel de cuando te instalas spotify y te dice registrarte con Google o Facebook y abajo te decía iniciar sesión. ...
2020-12-25 9:52:54 PM
2020-12-28 9:18:30 PM
CarlosE
Moderator
761 Views
3 replies
0 likes
Login

761 Views
3 replies
0 likes

Superuser Contribution Aucune connexion Internet détectée. (Erreur : 4)

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueBonjour,Je rencontre un problème de connexion très régulier depuis que je suis passé en Windows 10 il y a quelques mois.Le message est : "Aucune connexion Internet. Spotif...

Emouchet56
Regular
Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Bonjour, Je rencontre un problème de connexion très régulier depuis que je suis passé en Windo...
2020-11-15 2:09:15 PM
2020-12-28 10:46:49 AM
Emouchet56
Regular
3093 Views
8 replies
0 likes
Other

3093 Views
8 replies
0 likes

Unable to access Spotify account and email linked to account can't access it

I've been signed out of my Spotify account and it won't let me sign in. The problem is that the email linked to the account is one I no longer can access either and so resetting the password is of no help. I have tried a contact form with Spotify but...

o_raafat
Casual Listener
I've been signed out of my Spotify account and it won't let me sign in. The problem is that the email linked to the account is one I no longer can access either and so resetting the password is of no...
2020-12-23 2:24:51 PM
2020-12-28 1:13:49 AM
Jose_M
Spotify Star
1839 Views
3 replies
0 likes
Account
Login
Subscription

1839 Views
3 replies
0 likes

Solved!!Superuser Contribution Gift card not working

I have tried to contact spotify 3 times now. A gift card that has been purchased for me on Christmas is not working. On the receipt from the shop (Big W) it says that the gift card has been approved. Given that it has been "approved" Big W refused to...

NathanG
Casual Listener
I have tried to contact spotify 3 times now. A gift card that has been purchased for me on Christmas is not working. On the receipt from the shop (Big W) it says that the gift card has been approved....
2014-12-31 1:19:17 AM
2020-12-27 12:33:20 AM
Novy
Moderator
61980 Views
35 replies
4 likes
Account
Other
Premium
Subscription

61980 Views
35 replies
4 likes

out-of-date account despite being up to date

I wish you a good day. We are a Spotify premium member with my family. My sister and our phones are android. But we both have different calculations. The app appears to have not been updated on the latest version of the play store. However, I cannot ...

Gorgusuzpatates
Visitor
I wish you a good day. We are a Spotify premium member with my family. My sister and our phones are android. But we both have different calculations. The app appears to have not been updated on the l...
2020-12-20 3:04:57 PM
2020-12-27 11:22:48 PM
rylarax
Casual Listener
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Superuser Contribution Family Account Causes Songs Played from Amazon Echo to be Played From My Account

Hi, this issue has been happening for about 2 years, since I’ve had premium. I only just decided to contact the community about the issue because it has become especially prominent in the past few weeks. The title says it all - my family shares a fam...

WhoAteMyCheerio
Visitor
Hi, this issue has been happening for about 2 years, since I’ve had premium. I only just decided to contact the community about the issue because it has become especially prominent in the past few we...
2020-09-09 11:19:32 PM
2020-12-27 7:35:33 PM
DAUNIRAM
Music Fan
2116 Views
6 replies
1 likes
Account
Login
Subscription

2116 Views
6 replies
1 likes

Superuser Contribution spotify user faking plays

there is a artist that is faking spotify streams and i would like to get him banned how would i contact to do that

sl0wed
Casual Listener
there is a artist that is faking spotify streams and i would like to get him banned how would i contact to do that
2020-12-26 5:02:07 AM
2020-12-27 1:23:01 PM
Ver
Spotify Legend
577 Views
3 replies
0 likes
Other

577 Views
3 replies
0 likes

Superuser Contribution Data turned off but Spotify still working

PlanPremium DeviceiPhone 8 Operating SystemIt is up to date IOS 14 My Question or Issuemy data is turned off in settings for Spotify however Spotify continues to use data even though it is turned off. I’ve seen and read the past community post where ...

Tssflrfx
Newbie
Plan Premium Device iPhone 8 Operating System It is up to date IOS 14 My Question or Issue my data is turned off in settings for Spotify however Spotify continues to u...
2020-12-26 2:05:26 PM
2020-12-27 12:34:37 PM
Ver
Spotify Legend
417 Views
1 replies
0 likes
Premium

417 Views
1 replies
0 likes

Cannot change profile information on account that started from Facebook

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Username at the moment is a string of numbers, and after looking through the internet for answ...

Blender_Man
Visitor
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My U...
2020-12-20 12:11:32 AM
2020-12-27 12:27:38 PM
user-removed
Not applicable
506 Views
2 replies
0 likes
Account
Premium

506 Views
2 replies
0 likes

Superuser Contribution random people logging in

for the past few days i have gotten messages from spotify about someone from the united states logging into my account, I changed my password, revoked accesses and signed out everywhere, a few minutes later, the message pops back out again saying tha...

hiccuphermit
Casual Listener
for the past few days i have gotten messages from spotify about someone from the united states logging into my account, I changed my password, revoked accesses and signed out everywhere, a few minute...
2020-12-26 1:19:06 PM
2020-12-27 12:11:17 PM
Alex
Spotify Legend
523 Views
2 replies
0 likes
Account
Login

523 Views
2 replies
0 likes

Superuser Contribution Unable to Login or Reset Password.

PlanPremiumCountryAustraliaDeviceiPhone XSOperating SystemWindows 10 My Question or IssueMy main account is unable to Login or Reset Password? Any reason why this is?

jqhosko
Casual Listener
Plan Premium Country Australia Device iPhone XS Operating System Windows 10 My Question or Issue My main account is unable to Login or Reset Password? Any reason why this is? ...
2020-12-26 5:24:16 AM
2020-12-27 10:51:45 AM
Alex
Spotify Legend
881 Views
4 replies
0 likes
Account

881 Views
4 replies
0 likes

Solved!!Superuser Contribution Random music plays on web player

Unknown music plays on Web Player (chrome) randomly while listening to my own playlist on my mobile. This happens even when I have "sign out everywhere".

peinee_see
Casual Listener
Unknown music plays on Web Player (chrome) randomly while listening to my own playlist on my mobile. This happens even when I have "sign out everywhere".
2020-12-25 3:12:54 PM
2020-12-27 8:47:15 AM
Ivan
Spotify Legend
3148 Views
1 replies
0 likes
music

3148 Views
1 replies
0 likes

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