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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9341 Views
  • 3 replies
  • 9 likes
  • Security
  • 9341 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484841 Views
  • 979 replies
  • 111 likes
  • Account
  • 484841 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211700 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211700 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121387 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121387 Views
  • 72 replies
  • 12 likes

Can't change my email

I am trying to change my email, but it says my email is in use. When I type in my email it says it connected via facebook. My original account, m0dizzle, is now connected to THAT facebook, yet I can't change my email to the one that I use and still g...

  • Newbie
  • I am trying to change my email, but it says my email is in use. When I type in my email it says it connected via facebook. My original account, m0dizzle, is now connected to THAT facebook, yet I can'...
  • MichaelW
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Login with Wong Facebook account

I have created a Premium account, but it is connected to the Wong Facebook account.is it possible to fix?I hope someone can help

  • Newbie
  • I have created a Premium account, but it is connected to the Wong Facebook account. is it possible to fix? I hope someone can help
  • Jordi
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Account hacked

Hi Guys, Someone has logged into my account and changed my email addess and is using my spotify account. I have messaged support but not heard anything back yet? is there anything else I should be doing here? Dan

  • Newbie
  • Hi Guys,   Someone has logged into my account and changed my email addess and is using my spotify account. I have messaged support but not heard anything back yet? is there anything else I sho...
  • MichaelW
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 180 Views
  • 1 replies
  • 0 likes

Spotify card isn't working

I bought my daughter one 1 month card just today, and another yesterday. The one I bought yesterday worked, but today's said that the code didn't work? The reicept says activated. Is it because she activated one already and has to wait for the 1 mont...

  • Newbie
  • I bought my daughter one 1 month card just today, and another yesterday. The one I bought yesterday worked, but today's said that the code didn't work? The reicept says activated. Is it because she a...
  • MichaelW
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 1 replies
  • 0 likes

accidental payment

I accidentally paid for the student discount thinking it was my monthly subscription and I was wondering if I could get my money back to pay my premium subscription?

  • Newbie
  • I accidentally paid for the student discount thinking it was my monthly subscription and I was wondering if I could get my money back to pay my premium subscription?
  • MichaelW
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Payment by bank transfer.

My account is not yet released the option to pay by bank transfer, and the others are. What I do?

  • Casual Listener
  • My account is not yet released the option to pay by bank transfer, and the others are. What I do?
  • MarconiCop1
  • Casual Listener
  • 861 Views
  • 4 replies
  • 0 likes
  • Account
  • 861 Views
  • 4 replies
  • 0 likes

My Student Discount Disappeared!?!

I've been using the student discount for about a year now and I just checked my credit card statement and it said $9.99 for Spotify. What happened to my student discount? I'm not paying 10 dollars for Spotify so I either want my money back or to have...

  • Newbie
  • I've been using the student discount for about a year now and I just checked my credit card statement and it said $9.99 for Spotify. What happened to my student discount? I'm not paying 10 dollars fo...
  • Nico
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

Reedem Code/pin invalid

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I was really happy because I had this gift card and c...

  • Casual Listener
  • On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I ...
  • sdf45
  • Newbie
  • 1651 Views
  • 1 replies
  • 5 likes
  • 1651 Views
  • 1 replies
  • 5 likes

Não tenho cartão de crédito.

Olá,Eu não tenho cartão de crédito e gostaria de assinar o Sporfy, gostaria de saber se é possível fazer um boleto para pagamento de 1 ano por exemplo. Agradeço.

  • Casual Listener
  • Olá, Eu não tenho cartão de crédito e gostaria de assinar o Sporfy, gostaria de saber se é possível fazer um boleto para pagamento de 1 ano por exemplo. Agradeço.
  • luicar
  • Newbie
  • 10210 Views
  • 8 replies
  • 10 likes
  • Account
    Premium
    Subscription
  • 10210 Views
  • 8 replies
  • 10 likes

Student discount

I had spotify premium but it expired and instead of renewing, I paid for the student discount instead. my credit card was charged but I do not have premium privileges. I uninstalled the app and relogged in as advised from posts here but that never he...

  • Casual Listener
  • I had spotify premium but it expired and instead of renewing, I paid for the student discount instead. my credit card was charged but I do not have premium privileges. I uninstalled the app and relog...
  • Taylor
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Created new account and it logs on site, but not on iphone 5s app

I created a new account for my pops. I am able to login with those details on the spotify site but not on the iphone app. We are entering the username and password correctly. Wifi is working great on the phone. It just simply doesn't log on. These ar...

  • Regular
  • I created a new account for my pops. I am able to login with those details on the spotify site but not on the iphone app. We are entering the username and password correctly. Wifi is working great on...
  • snobbypoors
  • Newbie
  • 761 Views
  • 12 replies
  • 1 likes
  • Login
  • 761 Views
  • 12 replies
  • 1 likes

changing countries and credit card

Hi there, I have recently moved from belgium to Canada and as my Belgian credit card is cancelled i want to change the payment system to my Canadian MasterCard but it wont accept it despite my having confirmed that I am now in Canada when asked by sp...

  • Newbie
  • Hi there,   I have recently moved from belgium to Canada and as my Belgian credit card is cancelled i want to change the payment system to my Canadian MasterCard but it wont accept it despite ...
  • Ox1
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Payment HELP NEEDED!!!

Hi there. So I just switched to Premium today...Unfortunately, I thought today was September 1 and not August 31... (Total fail on my part)I was hoping to have Spotify charge me on the first of every month because it would just be easier to organize ...

  • Newbie
  • Hi there.   So I just switched to Premium today... Unfortunately, I thought today was September 1 and not August 31... (Total fail on my part) I was hoping to have Spotify charge me on the f...
  • Ox1
  • Roadie
  • 268 Views
  • 1 replies
  • 1 likes
  • Account
  • 268 Views
  • 1 replies
  • 1 likes

Solved!! My account was hacked

My account was hacked over the weekend, and I'm having a hard time getting anything resolved, because they changed the email address and password associated with my account. My username, staceychev, is still the same, at least according to my phone. ...

  • Casual Listener
  • My account was hacked over the weekend, and I'm having a hard time getting anything resolved, because they changed the email address and password associated with my account. My username, staceychev, ...
  • staceychev
  • Casual Listener
  • 383 Views
  • 4 replies
  • 0 likes
  • Premium
  • 383 Views
  • 4 replies
  • 0 likes

Accidentally used a wrong e-mail address buying a gift card

Dear support, I am using Opera browser on my windows 7 laptop. I was buying a 12 months gift card, but while processing the payment, my Opera browser crashed. I accidentally typed my email address wrong so I didn't get an email.So could you please ch...

  • Regular
  • Dear support,   I am using Opera browser on my windows 7 laptop. I was buying a 12 months gift card, but while processing the payment, my Opera browser crashed. I accidentally typed my email a...
  • Ox1
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! log out

Guys I work in a extremely busy night club and used my spotify on the system but other staff members are using it now. Can you log them out and tell me how to change my password please thank you

  • Newbie
  • Guys I work in a extremely busy night club and used my spotify on the system but other staff members are using it now. Can you log them out and tell me how to change my password please thank you
  • Ox1
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Security
  • 225 Views
  • 1 replies
  • 0 likes

Friendfeed only show 2/4 friends

It's not REALLY an issue but it's so darn annoying.I have 4 people i'm actually following on Spotify but for some reason only 2 of them show up in the friendfeed, showing what they're listening to eventhough i _know_ the other two also are listening ...

  • Visitor
  • It's not REALLY an issue but it's so darn annoying. I have 4 people i'm actually following on Spotify but for some reason only 2 of them show up in the friendfeed, showing what they're listening to ...
  • 262 Views
  • 0 replies
  • 0 likes
  • Account
  • 262 Views
  • 0 replies
  • 0 likes

Problem DATA ENTRY X PAYMENT

I can't insert the card's expiration date to buy spotify Premium!The menu doesn't work..

  • Newbie
  • I can't insert the card's expiration date to buy spotify Premium!The menu doesn't work..
  • Ox1
  • Roadie
  • 212 Views
  • 2 replies
  • 0 likes
  • Premium
  • 212 Views
  • 2 replies
  • 0 likes

Solved!! Give me my money back

Hello. I've quitted my spotify premium in august. And now you've taken 130 danish krones from my card. I don't think that it's okay! I have no money, and when i've already quitted my premium, you shouldn't be allowed to take my money! I think that it...

  • Newbie
  • Hello. I've quitted my spotify premium in august. And now you've taken 130 danish krones from my card. I don't think that it's okay! I have no money, and when i've already quitted my premium, you sho...
  • OviiiOne
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 436 Views
  • 1 replies
  • 0 likes

Account deleting

I have another account, named Lokomko. Well, I don't remember the password OR email (created by mistake). So I ran the premium trial on it (no idea why) but now its ending and I want to cancel the premium but how can I if i can't remember the informa...

  • Newbie
  • I have another account, named Lokomko. Well, I don't remember the password OR email (created by mistake). So I ran the premium trial on it (no idea why) but now its ending and I want to cancel the pr...
  • Jajo3003
  • Newbie
  • 354 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 354 Views
  • 3 replies
  • 0 likes