Give me my money back

[Carolinethomsen]

Hello. I've quitted my spotify premium in august. And now you've taken 130 danish krones from my card. I don't think that it's okay! I have no money, and when i've already quitted my premium, you shouldn't be allowed to take my money! I think that it would be okay, to give me the 130 danish krones back! and by the way, you are taking 130 dk, instead of 99. And it says 99 dk on your website. I wan't my money back!

[OviiiOne · Accepted solution]

Hello and welcome to the Spotify Community!

Please, contact with Spotify Consumer Support filling this contact form, they'll see if you're elegible for a refund.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉