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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9352 Views
  • 3 replies
  • 9 likes
  • Security
  • 9352 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484920 Views
  • 979 replies
  • 111 likes
  • Account
  • 484920 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211745 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211745 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121423 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121423 Views
  • 72 replies
  • 12 likes

Solved!! Removed facebook acc, can't change email now.

Good day,I removed facebook a while ago and started using a different email adres since i've changed my first name.I don't have a facebook account anymore and now it's not letting me change my email adress.Can this be solved?- Tristan

  • Casual Listener
  • Good day, I removed facebook a while ago and started using a different email adres since i've changed my first name. I don't have a facebook account anymore and now it's not letting me change my em...
  • Emilia_8
  • Community Legend
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 730 Views
  • 3 replies
  • 0 likes

Someone keeps hacking my account!

Plan - Spotify StudentFree/Premium - PremiumCountry - US DeviceiPhone 6s, MacBook Air My Question or Issue This is an ongoing issue. I will be listening to music when it suddenly pauses because someone else is listening on my account. I have NEVER gi...

  • Newbie
  • Plan - Spotify Student Free/Premium - Premium Country - US   Device iPhone 6s, MacBook Air   My Question or Issue   This is an ongoing issue. I will be listening to music when...
  • serkanaltun
  • Newbie
  • 13467 Views
  • 4 replies
  • 5 likes
  • Account
    Premium
    Security
  • 13467 Views
  • 4 replies
  • 5 likes

Solved!! Username/Display name inconsistently shown

PlanPremiumCountryUKDevicePC/AndroidOperating SystemWin10/Android11 My Question or IssueMy username is displaying rather than my display name for some reason, this is both in the desktop (windows10) app and on collaborative playlists.I see my display...

  • Visitor
  • Plan Premium Country UK Device PC/Android Operating System Win10/Android11   My Question or Issue My username is displaying rather than my display name for some reason, this is both in...
  • OneByBoo
  • Roadie
  • 592 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 592 Views
  • 1 replies
  • 0 likes

changing username

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy s5/intel core i5 8th genOperating SystemAndroid v6.0.1/Windows 10 My Question or IssueMy username is my deadname, seeing it gives me dysphoria, is there any way I could change it/get it changed? o...

  • Visitor
  • Plan Premium Country United Kingdom   Device Samsung Galaxy s5/intel core i5 8th gen Operating System Android v6.0.1/Windows 10   My Question or Issue My username is my deadname,...
  • OneByBoo
  • Roadie
  • 737 Views
  • 1 replies
  • 2 likes
  • Account
  • 737 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Anyone know an app called Wolfandkinau that has access to my account.

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAn app called Wolfandkinau has been given access to my account. I do not remember giving it access. I started looking at things because someone has been playing songs from a fi...

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue An app called Wolfandkinau has been given access to my account.  I do not rem...
  • Mihail
  • Spotify Legend
  • 2458 Views
  • 8 replies
  • 4 likes
  • Security
  • 2458 Views
  • 8 replies
  • 4 likes

How to raise a serious complaint

I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claiming that they are working on it and never following ...

  • Regular
  • I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claimi...
  • Maxim
  • Spotify Star
  • 1047 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1047 Views
  • 1 replies
  • 0 likes

Unable to log in (China using VPN)

PlanFreeCountryChina (using VPN set to Japan)DeviceSony Xperia 5Operating SystemAndroid My Question or Issue Suddenly unable to log in. Usual name and password or Google login just tells me I'm offline. Unable to create new account, unable to login w...

  • Casual Listener
  • Plan Free Country China (using VPN set to Japan) Device Sony Xperia 5 Operating System Android   My Question or Issue   Suddenly unable to log in. Usual name and password or Goog...
  • Billy-J
  • Spotify Star
  • 1688 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 1688 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped playing/casting on my amazon echo dot.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)Operating System(Mac OS Catilina, Windows 10) My Question or IssueSo, I recently got a new laptop for school and signed into my Spotify account...

  • Visitor
  • Plan Premium Country Canada Device (Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0) Operating System (Mac OS Catilina, Windows 10)   My Question or Issue S...
  • Elena
  • Moderator
  • 921 Views
  • 1 replies
  • 4 likes
  • Premium
  • 921 Views
  • 1 replies
  • 4 likes

Superuser Contribution Podcasts still not available in the middle east Region

The Issue:Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of tickets claiming that Spotify is working on it.This trul...

  • Visitor
  • The Issue: Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of...
  • Elena
  • Moderator
  • 427 Views
  • 1 replies
  • 3 likes
  • Other
  • 427 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Invalid link when login without password

PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify

  • Casual Listener
  • Plan Free Country Finland Operating System Android   My Question or Issue I can't get valid link to login without password to spotify  
  • Elena
  • Moderator
  • 5054 Views
  • 3 replies
  • 1 likes
  • Login
  • 5054 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't find my own profile/my own playlist

PlanFreeCountryAustriaDeviceNexus 5 & Windows 10Operating SystemAndroid/Windows 10 My Question or IssueI just created a new Spotify account using my Facebook profile, I also created a playlist under that account. When I try to look up my profile or m...

  • Casual Listener
  • Plan Free Country Austria Device Nexus 5 & Windows 10 Operating System Android/Windows 10   My Question or Issue I just created a new Spotify account using my Facebook profile, I a...
  • Mario
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 1 likes
  • Account
  • 462 Views
  • 1 replies
  • 1 likes

Superuser Contribution playback continuously stops with the second permium duo account

Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs.Every few seconds the song ( any ) stops and starts again after a short time.This happens with the windows app,...

  • Visitor
  • Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs. Every few seconds the song ( any ) stops and starts again ...
  • Mario
  • Spotify Legend
  • 1041 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Subscription
    Unlimited
  • 1041 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Offline login stuck in loop

Plan: premiumCountry: UKPhone: LG G6Spotify version: 8.5.49.973 I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot login regardless of internet connection. It goes like this:1. I hit...

  • Casual Listener
  • Plan: premium Country: UK Phone: LG G6 Spotify version: 8.5.49.973   I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot l...
  • Taensen
  • Casual Listener
  • 2524 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2524 Views
  • 5 replies
  • 0 likes

Connection with Facebook

I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What can I do?

  • Visitor
  • I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What ca...
  • Billy-J
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

transfer data

if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?

  • Regular
  • if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?
  • Billy-J
  • Spotify Star
  • 1136 Views
  • 3 replies
  • 0 likes
  • 1136 Views
  • 3 replies
  • 0 likes

Upgrade to family premium

if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?

  • Visitor
  • if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?
  • OneByBoo
  • Roadie
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry, we cant load friends to follow

PlanPremiumCountryBrazilDeviceDellOperating SystemWindows 10 My Question or IssueI link my spotify with facebook, and it cant load my friends. I've already able the botton "Process my facebook data".

  • Casual Listener
  • Plan Premium Country Brazil Device Dell Operating System Windows 10   My Question or Issue I link my spotify with facebook, and it cant load my friends.  I've already able the bo...
  • Elena
  • Moderator
  • 814 Views
  • 1 replies
  • 0 likes
  • Account
  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossibile trovare profilo Spotify

Buonasera sono il social media manager di un'etichetta discografica.Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due se non tramite link profilo o link URL.Ho controllato ...

  • Casual Listener
  • Buonasera sono il social media manager di un'etichetta discografica. Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due s...
  • Elena
  • Moderator
  • 2135 Views
  • 6 replies
  • 0 likes
  • Account
  • 2135 Views
  • 6 replies
  • 0 likes

How do I get access to a dead family member's artist account? I want to correct and add some info.

My Question or IssueMy great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Artist Profile. I would like to access that account to ...

  • Visitor
  • My Question or Issue My great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Ar...
  • Maxim
  • Spotify Star
  • 834 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 834 Views
  • 1 replies
  • 0 likes

Account Not Working

I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in with my username and password, I got the error mess...

  • Visitor
  • I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in ...
  • Billy-J
  • Spotify Star
  • 933 Views
  • 1 replies
  • 0 likes
  • Account
  • 933 Views
  • 1 replies
  • 0 likes