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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9361 Views
  • 3 replies
  • 9 likes
  • Security
  • 9361 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485023 Views
  • 979 replies
  • 111 likes
  • Account
  • 485023 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211764 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211764 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121445 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121445 Views
  • 72 replies
  • 12 likes

Account Not Working

I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in with my username and password, I got the error mess...

  • Visitor
  • I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in ...
  • Billy-J
  • Spotify Star
  • 934 Views
  • 1 replies
  • 0 likes
  • Account
  • 934 Views
  • 1 replies
  • 0 likes

Accesso estraneo

Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'account collegato a quello di Facebook non posso modi...

  • Visitor
  • Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'ac...
  • Billy-J
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 366 Views
  • 1 replies
  • 0 likes

How can I unlink my card from my old account?

Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I’m pretty sure I deleted that email. I’m going thro...

  • Visitor
  • Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I...
  • Billy-J
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 374 Views
  • 1 replies
  • 0 likes

Spotify says im entering another address, but its exactly the same...

PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...

  • Visitor
  • Plan Premium Family Country France   Device (iPhone 6 , Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue Hi!   We just got the premium Family pack to...
  • Maxim
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 367 Views
  • 1 replies
  • 0 likes

Solved!! I cant loggin because its says i dont have wifi, but i have wifi.

PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...

  • Casual Listener
  • Plan Free Country The netherlands   Device Samsung A50   Operating System Andriod 10.0   My Question or Issue I try to logging on my spotify app. But when i try it, it tell...
  • Billy-J
  • Spotify Star
  • 839 Views
  • 7 replies
  • 0 likes
  • Login
  • 839 Views
  • 7 replies
  • 0 likes

When is Spotify going to add authenticators?

Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too. Like ??? if I'm logging in England and now I'm suddenly in Rus...

  • Visitor
  • Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too.  Li...
  • yops
  • Visitor
  • 351 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 351 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I can't see my profile

PlanPremiumCountryTurkeyDevice(Xiaomi note 8 pro)Operating System My Question or IssueI cannot enter my profile .

  • Visitor
  • Plan Premium Country Turkey Device (Xiaomi note 8 pro) Operating System     My Question or Issue I cannot enter my profile .
  • Elena
  • Moderator
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my current country

PlanFreeCountrySerbiaDevicelaptop (acer)Operating SystemWindows 10 Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two weeks have passed and I couldn't use it anymore so I wanted to change the co...

  • Visitor
  • Plan Free Country Serbia Device laptop (acer) Operating System Windows 10   Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two we...
  • Elena
  • Moderator
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with connecting account to Duo subscribtion

Hi,So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down below.PlanPremium DuoCountryPoland My Question or IssueHow c...

  • Newbie
  • Hi, So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down be...
  • Elena
  • Moderator
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 459 Views
  • 1 replies
  • 0 likes

can't change any of my personal information on my account

PlanPremiumCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change any of my personal information on my account this happened around the time when I updated my subscription to premium again ho...

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  • Gig Goer
  • Plan Premium Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change any of my personal information on my account...
  • OneByBoo
  • Roadie
  • 553 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 553 Views
  • 3 replies
  • 0 likes

Solved!! Someone accidentally publishes their songs on my artist account, what i can to do?

My nickname is "yama" and the person who try to publish on my account have the same nickname, is there any, I don’t know, way to reject the publish?In Spotify for Artists i see only this option.

Screenshot_1.png Screenshot_4.png
  • Casual Listener
  • My nickname is "yama" and the person who try to publish on my account have the same nickname, is there any, I don’t know, way to reject the publish? In Spotify for Artists i see only this option.
  • yamahuyama
  • Casual Listener
  • 3755 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 3755 Views
  • 4 replies
  • 0 likes

Superuser Contribution Hacked again and again and again

PlanPremiumCountryBrazil My Question or IssueWhy does this app doesn't have 2 factor auth? It's my money on the line we're talking about, I'm Premium for a very long time and every month a pakistan or canadian access my account. Seriously? Don't come...

  • Casual Listener
  • Plan Premium Country Brazil     My Question or Issue Why does this app doesn't have 2 factor auth? It's my money on the line we're talking about, I'm Premium for a very long time and...
  • Ivan
  • Spotify Legend
  • 599 Views
  • 3 replies
  • 1 likes
  • Security
  • 599 Views
  • 3 replies
  • 1 likes

Superuser Contribution Single account, multiple session

Hi,Will Spotify ever make it possible to have 1 account and being able to play different songs?The only option now is to use "Spotify Connect" that restart the song where you left off last time you played.Now as we are getting more and more IOT devic...

  • Visitor
  • Hi, Will Spotify ever make it possible to have 1 account and being able to play different songs? The only option now is to use "Spotify Connect"  that restart the song where you left off last ...
  • Elena
  • Moderator
  • 3937 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Security
    Subscription
  • 3937 Views
  • 3 replies
  • 2 likes

Artist page problem.

Good afternoon, I´m having issues with my artist page on Spotify, The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN". I need to close "DJ CHAZIN" profile and move all the track from there to " CHAZIN" pr...

  • Visitor
  • Good afternoon,    I´m having issues with my artist page on Spotify,   The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN".   I...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Email hacked and changed and cant log into premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was recently hacked and my original username/email was compromised and changed by ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Billy-J
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 748 Views
  • 1 replies
  • 0 likes

Spotify commercials and emails in a different language

PlanFreeCountryUSADeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueA while ago my account was hacked by someone that listened to a bunch of latin music. Since then all of my commercials and emails from Spotify ha...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10   My Question or Issue A while ago my account was hacked by someone that listened to a ...
  • Billy-J
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 406 Views
  • 1 replies
  • 0 likes

I lost access to my premium account

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemWindows 10 My Question or IssueI have a premium account that I do not remember the password or email address for. I would like access to this account again since I am being charged for it. I...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Windows 10   My Question or Issue I have a premium account that I do not remember the password or email addre...
  • AdamDamon
  • Spotify Star
  • 1162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Randomly Playing Songs

PlanPremium DeviceiPhone 6 & Desktop Operating SystemWindows 10 My Question or IssueWhen listening to songs on Spotify often the song will completely cut out and begin playing a 'random' song. When these random songs play they are always from very sm...

  • Casual Listener
  • Plan Premium   Device iPhone 6 & Desktop   Operating System Windows 10   My Question or Issue When listening to songs on Spotify often the song will completely cut out an...
  • Elena
  • Moderator
  • 3768 Views
  • 10 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
  • 3768 Views
  • 10 replies
  • 1 likes

I want to close my free account but I am not receiving the account closure email.

I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well.All the email services seem to be working fine but I am not receiving the account closure email. I have tried multiple times and waited...

  • Visitor
  • I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well. All the email services seem to be working fine but I am not receiving the accoun...
  • Maxim
  • Spotify Star
  • 562 Views
  • 3 replies
  • 0 likes
  • Free
  • 562 Views
  • 3 replies
  • 0 likes

Re: How to create an new idea?

Agree.Where is it?Did you find it?

  • Casual Listener
  • Agree. Where is it? Did you find it?
  • Billy-J
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes