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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9354 Views
  • 3 replies
  • 9 likes
  • Security
  • 9354 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484941 Views
  • 979 replies
  • 111 likes
  • Account
  • 484941 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211748 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211748 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121425 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121425 Views
  • 72 replies
  • 12 likes

Canceling Subscription... Not Working.

This is getting very aggravating. I have been trying to cancel my mobile premium subscription for almost a week now and cannot find a single answer. I am well aware that I should be able to just go into my subscription page(on my iPhone OR my compute...

  • Newbie
  • This is getting very aggravating. I have been trying to cancel my mobile premium subscription for almost a week now and cannot find a single answer. I am well aware that I should be able to just go i...
  • natblaser
  • Newbie
  • 317 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 317 Views
  • 2 replies
  • 2 likes

Automatic Renewal nonetheless I cancelled subscription

Hello,the automatic renewal has charged an additional month wven if yesterday I have cancelled my subscription and received official email of subscription cancelled.want my modey back!

  • Newbie
  • Hello, the automatic renewal has charged an additional month wven if yesterday I have cancelled my subscription and received official email of subscription cancelled. want my modey back!
  • LordRollin
  • Community Legend
  • 172 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 2 replies
  • 0 likes

Can't change email address

I'm trying to update my email address but every time I do, it keeps coming up with sorry, wrong password. I've updated my password so it's definitely not the wrong one and my account isn't Linked to Facebook. This is starting to annoy me a little...!...

  • Newbie
  • I'm trying to update my email address but every time I do, it keeps coming up with sorry, wrong password. I've updated my password so it's definitely not the wrong one and my account isn't Linked to ...
  • LordRollin
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

Multiple charges through phone contract deal

I signed up for a premium Spotify account through my mobile phone contract with Vodafone. Basically I got the first 6 months free and then £9.99 thereafter. However, I logged onto my Vodafone account to see that I have been charged £9.99 four times f...

  • Newbie
  • I signed up for a premium Spotify account through my mobile phone contract with Vodafone. Basically I got the first 6 months free and then £9.99 thereafter. However, I logged onto my Vodafone account...
  • LordRollin
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

9.99 statt 5 Euro

Sehr geehrte Spotify Team, Seit dem letzten Monat nutze ich Spotify Premium für Studenten für 4.99 Euro. Die Bezahlung stelle ich per Rechnung/ Klarna ein und die erste Rechnung kam dann auch per Mail, welches ich auch bezahlte. Nun bin ich sozusagen...

  • Casual Listener
  • Sehr geehrte Spotify Team,   Seit dem letzten Monat nutze ich Spotify Premium für Studenten für 4.99 Euro. Die Bezahlung stelle ich per Rechnung/ Klarna ein und die erste Rechnung kam dann auc...
  • HerrRimedzö
  • Casual Listener
  • 918 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 918 Views
  • 2 replies
  • 0 likes

Change username

Hi. Can i Change my username? I wanna.

  • Visitor
  • Hi. Can i Change my username? I wanna.
  • LordRollin
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Getting student discount when logged into Spotify through facebook

I signed up for Spotify through Facebook and then later found out that I can get premium for cheaper if I sign up with a confirmed school account email (this would be my Reynolds account). If I just change the email of my Facebook to the school email...

  • Casual Listener
  • I signed up for Spotify through Facebook and then later found out that I can get premium for cheaper if I sign up with a confirmed school account email (this would be my Reynolds account). If I just ...
  • LordRollin
  • Community Legend
  • 475 Views
  • 7 replies
  • 0 likes
  • 475 Views
  • 7 replies
  • 0 likes

Downgraded to free subscription to change to a student discount - not working

I followed the procedure to get a student discount premium account by first canceling my premium subscription, and then trying to use the student website to enroll for the discount. Whenever I click on the student website, it says that I am not eligi...

  • Casual Listener
  • I followed the procedure to get a student discount premium account by first canceling my premium subscription, and then trying to use the student website to enroll for the discount. Whenever I click ...
  • LordRollin
  • Community Legend
  • 255 Views
  • 4 replies
  • 0 likes
  • Premium
  • 255 Views
  • 4 replies
  • 0 likes

Part Album Now Not Available

Can anyone answer why part of an album would suddenly become unavailable. The album in question is Queen: We Will Rock You: Cast Album. I added this album as a playlist around ayear ago and haven't had any issues listening to it. Then around 4 months...

  • Casual Listener
  • Can anyone answer why part of an album would suddenly become unavailable.   The album in question is Queen: We Will Rock You: Cast Album.   I added this album as a playlist around a...
  • htenld
  • Music Fan
  • 374 Views
  • 4 replies
  • 0 likes
  • 374 Views
  • 4 replies
  • 0 likes

No free trial for me... ;(

Dear community, I have purchased today the premium status by redeeming a voucher. I wanted to redeem this voucher in connection's with the 60 day trial program. So I redeemed the code, but had to realise quickly that I had now paid only one month wit...

  • Newbie
  • Dear community, I have purchased today the premium status by redeeming a voucher. I wanted to redeem this voucher in connection's with the 60 day trial program. So I redeemed the code, but had to rea...
  • kbrooksc
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
    Unlimited
  • 199 Views
  • 1 replies
  • 0 likes

I NEED SOMEONE TO HELP ME NOW!!

I can only save 506 songs then it starts deleting my previously saved music. There surely can't be a limit on my saved songs especially with premium right? Someone help me because I'm tired of losing and having to dig up my old songs again and again.

  • Newbie
  • I can only save 506 songs then it starts deleting my previously saved music. There surely can't be a limit on my saved songs especially with premium right? Someone help me because I'm tired of losing...
  • Sisa-13
  • Regular
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 169 Views
  • 1 replies
  • 0 likes

So the 10,000 song limit is a joke right?

If it isnt, im so glad i only paid .99 cents for my subscription... Is this going to change or do i need to cancel for Rdio, Rhapsody, Google Music, etc. I dont care about play list's or play list recomendations, or what anyone else is listening to. ...

  • Newbie
  • If it isnt, im so glad i only paid .99 cents for my subscription... Is this going to change or do i need to cancel for Rdio, Rhapsody, Google Music, etc. I dont care about play list's or play list re...
  • FilliamWoster
  • Newbie
  • 440 Views
  • 2 replies
  • 7 likes
  • Other
  • 440 Views
  • 2 replies
  • 7 likes

Mini connection failing - error in completion block

Please help. My spotify has started to say "errorincompletionblock" when I connect to my mini. It was working just fine but suddenly stopped. It work just fine on its own but not in my car which I really frustrating! As that why I brought spotify. It...

  • Newbie
  • Please help. My spotify has started to say "errorincompletionblock" when I connect to my mini. It was working just fine but suddenly stopped. It work just fine on its own but not in my car which I re...
  • lawrencek
  • Spotify Legend
  • 251 Views
  • 3 replies
  • 0 likes
  • Other
  • 251 Views
  • 3 replies
  • 0 likes

Not being able to use PayPal the proper way when using it to pay for premium

Hi I just charged my paypal wallet with 25 Euro's. I did this so that I could use spotify premium for 2 months, however when I try to activate my premium it asks for my creditcard info which I don't have. Is it even possible to get premium with a cha...

  • Newbie
  • Hi I just charged my paypal wallet with 25 Euro's. I did this so that I could use spotify premium for 2 months, however when I try to activate my premium it asks for my creditcard info which I don't ...
  • 152 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 0 replies
  • 0 likes

Hijacked account

Hi all, My Spotify account was hijacked by some ugly guy with an ugly name. Spotify customer service did a great job and after some mailing I got my account back. But now i cannot get rid of his picture and name in the web player and on my android de...

  • Casual Listener
  • Hi all,   My Spotify account was hijacked by some ugly guy with an ugly name. Spotify customer service did a great job and after some mailing I got my account back. But now i cannot get rid of...
  • timotheos
  • Casual Listener
  • 639 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 639 Views
  • 2 replies
  • 0 likes

Free trial & payment question

Hi,Today I subscribed for the 2 months trial, but my account states that I will be charged 29-6-05 (today) ,is this ok?Thanks

  • Casual Listener
  • Hi, Today I subscribed for the 2 months trial, but my account states that I will be charged 29-6-05 (today) ,is this ok? Thanks
  • AlanNL
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • Free
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Problem changing email address

All I wanted to do was update my email address. Went to Profile and entered the new email. Then it said postal code was required, so I put that in. Then it said my password was wrong, but I was actually not able to enter the password due to that box ...

  • Newbie
  • All I wanted to do was update my email address.  Went to Profile and entered the new email.  Then it said postal code was required, so I put that in.  Then it said my password was wron...
  • atom1989
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

subscription payment failed

Although I 've paid my monthly contribution for Spotify premium it is impossible to enter Spotify through my Sonos-system. I receive the message that I have to upgrade to a premium account. (message: Your subscription payment failed. You'll lose your...

  • Regular
  • Although I 've paid my monthly contribution for Spotify premium it is impossible to enter Spotify through my Sonos-system. I receive the message that I have to upgrade to a premium account. (message:...
  • dirkrita
  • Regular
  • 825 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
  • 825 Views
  • 9 replies
  • 0 likes

Solved!! Delete account please

I completed the contact form but the email response sent me back here. Please take care of it for me.

  • Newbie
  • I completed the contact form but the email response sent me back here. Please take care of it for me.
  • LordRollin
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Forgotten my password but email adress is my old work one (and deleted)

Anything I can do? (Other than leave Premium and get a Tidal account ) No honestly, I really don't want to leave Spotify but can't get into my acc because I have forgot the password and my registered email adress is no longer active! HELP!! Thanks in...

  • Casual Listener
  • Anything I can do? (Other than leave Premium and get a Tidal account 🙂 )   No honestly, I really don't want to leave Spotify but can't get into my acc because I have forgot the password and m...
  • atom1989
  • Community Legend
  • 905 Views
  • 5 replies
  • 1 likes
  • Account
  • 905 Views
  • 5 replies
  • 1 likes