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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9389 Views
  • 3 replies
  • 9 likes
  • Security
  • 9389 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485353 Views
  • 979 replies
  • 111 likes
  • Account
  • 485353 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211807 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211807 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121495 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121495 Views
  • 72 replies
  • 12 likes

So the 10,000 song limit is a joke right?

If it isnt, im so glad i only paid .99 cents for my subscription... Is this going to change or do i need to cancel for Rdio, Rhapsody, Google Music, etc. I dont care about play list's or play list recomendations, or what anyone else is listening to. ...

  • Newbie
  • If it isnt, im so glad i only paid .99 cents for my subscription... Is this going to change or do i need to cancel for Rdio, Rhapsody, Google Music, etc. I dont care about play list's or play list re...
  • FilliamWoster
  • Newbie
  • 446 Views
  • 2 replies
  • 7 likes
  • Other
  • 446 Views
  • 2 replies
  • 7 likes

Mini connection failing - error in completion block

Please help. My spotify has started to say "errorincompletionblock" when I connect to my mini. It was working just fine but suddenly stopped. It work just fine on its own but not in my car which I really frustrating! As that why I brought spotify. It...

  • Newbie
  • Please help. My spotify has started to say "errorincompletionblock" when I connect to my mini. It was working just fine but suddenly stopped. It work just fine on its own but not in my car which I re...
  • lawrencek
  • Spotify Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Other
  • 256 Views
  • 3 replies
  • 0 likes

Not being able to use PayPal the proper way when using it to pay for premium

Hi I just charged my paypal wallet with 25 Euro's. I did this so that I could use spotify premium for 2 months, however when I try to activate my premium it asks for my creditcard info which I don't have. Is it even possible to get premium with a cha...

  • Newbie
  • Hi I just charged my paypal wallet with 25 Euro's. I did this so that I could use spotify premium for 2 months, however when I try to activate my premium it asks for my creditcard info which I don't ...
  • 152 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 0 replies
  • 0 likes

Hijacked account

Hi all, My Spotify account was hijacked by some ugly guy with an ugly name. Spotify customer service did a great job and after some mailing I got my account back. But now i cannot get rid of his picture and name in the web player and on my android de...

  • Casual Listener
  • Hi all,   My Spotify account was hijacked by some ugly guy with an ugly name. Spotify customer service did a great job and after some mailing I got my account back. But now i cannot get rid of...
  • timotheos
  • Casual Listener
  • 639 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 639 Views
  • 2 replies
  • 0 likes

Free trial & payment question

Hi,Today I subscribed for the 2 months trial, but my account states that I will be charged 29-6-05 (today) ,is this ok?Thanks

  • Casual Listener
  • Hi, Today I subscribed for the 2 months trial, but my account states that I will be charged 29-6-05 (today) ,is this ok? Thanks
  • AlanNL
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • Free
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Problem changing email address

All I wanted to do was update my email address. Went to Profile and entered the new email. Then it said postal code was required, so I put that in. Then it said my password was wrong, but I was actually not able to enter the password due to that box ...

  • Newbie
  • All I wanted to do was update my email address.  Went to Profile and entered the new email.  Then it said postal code was required, so I put that in.  Then it said my password was wron...
  • atom1989
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

subscription payment failed

Although I 've paid my monthly contribution for Spotify premium it is impossible to enter Spotify through my Sonos-system. I receive the message that I have to upgrade to a premium account. (message: Your subscription payment failed. You'll lose your...

  • Regular
  • Although I 've paid my monthly contribution for Spotify premium it is impossible to enter Spotify through my Sonos-system. I receive the message that I have to upgrade to a premium account. (message:...
  • dirkrita
  • Regular
  • 830 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
  • 830 Views
  • 9 replies
  • 0 likes

Solved!! Delete account please

I completed the contact form but the email response sent me back here. Please take care of it for me.

  • Newbie
  • I completed the contact form but the email response sent me back here. Please take care of it for me.
  • LordRollin
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Forgotten my password but email adress is my old work one (and deleted)

Anything I can do? (Other than leave Premium and get a Tidal account ) No honestly, I really don't want to leave Spotify but can't get into my acc because I have forgot the password and my registered email adress is no longer active! HELP!! Thanks in...

  • Casual Listener
  • Anything I can do? (Other than leave Premium and get a Tidal account 🙂 )   No honestly, I really don't want to leave Spotify but can't get into my acc because I have forgot the password and m...
  • atom1989
  • Community Legend
  • 912 Views
  • 5 replies
  • 1 likes
  • Account
  • 912 Views
  • 5 replies
  • 1 likes

Solved!! Wrong tag!

I think this artis tag Calvin Harris and Nicky Romero – Iron should be renamed to "Calvin Harris, Nicky Romero" as the other tracks in the album.

  • Roadie
  • I think this artis tag Calvin Harris and Nicky Romero – Iron should be renamed to "Calvin Harris, Nicky Romero" as the other tracks in the album.
  • wieczorek1990
  • Gig Goer
  • 496 Views
  • 3 replies
  • 0 likes
  • 496 Views
  • 3 replies
  • 0 likes

Devolver recibos cobrados hasta 3 veces...

Hola queria solicitar que me devuelvan el importe cobrado 3 veces. 0.99€ por una cuenta premium que jamás se me actualizo y además tuve que pagar desde otra tarjeta 9.99€ de cuenta premium . Use dos tarjetas para intentar acceder a la versión de 0.99...

  • Newbie
  • Hola queria solicitar que me devuelvan el importe cobrado 3 veces. 0.99€ por una cuenta premium que jamás se me actualizo y además tuve que pagar desde otra tarjeta 9.99€ de cuenta premium . Use dos ...
  • 396 Views
  • 0 replies
  • 1 likes
  • Account
    Free
    Security
    Subscription
  • 396 Views
  • 0 replies
  • 1 likes

Premium

Could someone please tell me how to downgrade to Free? I got t subscription page, no option to cancel or remove credit card. I'm being charged for something I'm not using. It's pissing me off

  • Casual Listener
  • Could someone please tell me how to downgrade to Free? I got t subscription page, no option to cancel or remove credit card. I'm being charged for something I'm not using. It's pissing me off
  • razzmatazz101
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • Premium
  • 253 Views
  • 2 replies
  • 0 likes

issue with offline devices

I've just signed up to premium and I'm being told that I've reached my max number of offline devices yet when I go to my account it says I have no offline devices. I'm confused on what to do so any advice would be awesome.Thanks.

  • Newbie
  • I've just signed up to premium and I'm being told that I've reached my max number of offline devices yet when I go to my account it says I have no offline devices. I'm confused on what to do so any a...
  • ksienso
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Solved!! credit card error

I recently began to get a message in the desktop app on Win7 saying "The payment card you're currently using expires in a few days." My credit card doesn't expire until 03/2016 though. I clicked the link to update payment details but my card isn't li...

  • Casual Listener
  • I recently began to get a message in the desktop app on Win7 saying "The payment card you're currently using expires in a few days." My credit card doesn't expire until 03/2016 though. I clicked the ...
  • Merik
  • Community Legend
  • 406 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 406 Views
  • 4 replies
  • 0 likes

Solved!! Iphone / Ipad Help Please!

Hi there I am a newbie and have just signed up for a Premium account. I have created a playlist on my pc desktop and have downloaded the app to both my ipad and iphone and signed in with both. However my playlist is not appearing on either device - h...

  • Casual Listener
  • Hi there   I am a newbie and have just signed up for a Premium account. I have created a playlist on my pc desktop and have downloaded the app to both my ipad and iphone and signed in with bot...
  • ianfinlay73
  • Casual Listener
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
  • 197 Views
  • 1 replies
  • 0 likes

Family plan

Are you and your family sharing one account when you get a family plan?

  • Newbie
  • Are you and your family sharing one account when you get a family plan?
  • Taylor
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 317 Views
  • 1 replies
  • 0 likes

I was charged for something I didn't authorize!!!

I was charged for spotify premium when I don't use spotify anymore. I canceled my membership. How do I get a refund, this charge appeared at 10 pm yesterday

  • Newbie
  • I was charged for spotify premium when I don't use spotify anymore. I canceled my membership. How do I get a refund, this charge appeared at 10 pm yesterday
  • Taylor
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Location tells me i'm in the US but i'm in the UK and cannot change it? Can no longer access Spotify

Up until yesterday I was able to open and access Spotify, but today my location has changed to US and there are no other options to let me change it to UK. I've checked my IP address and it's telling me I'm in the UK IP Address Country Region City IS...

  • Casual Listener
  • Up until yesterday I was able to open and access Spotify, but today my location has changed to US and there are no other options to let me change it to UK. I've checked my IP address and it's telling...
  • hangman76
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 165 Views
  • 2 replies
  • 0 likes

Delete my account

I want to delete my account please. I have sent emails but i dont have solutions

  • Visitor
  • I want to delete my account please. I have sent emails but i dont have solutions
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes