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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9048 Views
  • 1 replies
  • 9 likes
  • Security
  • 9048 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482278 Views
  • 979 replies
  • 111 likes
  • Account
  • 482278 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210941 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210941 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120944 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120944 Views
  • 72 replies
  • 12 likes

Dangerous bug: complete access to account without Email + Password

PlanPremiumCountryGermanyDeviceiPhone 11Operating Systemnewest My Question or IssueI sent a song request via link to a friend of mine. He has no Spotify and was directly sent to the App Store after clicking on the link. After installing Spotify he in...

  • Music Fan
  • Plan Premium Country Germany Device iPhone 11 Operating System newest   My Question or Issue I sent a song request via link to a friend of mine. He has no Spotify and was directly sent...
  • EthanS1
  • Community Legend
  • 1323 Views
  • 21 replies
  • 0 likes
  • Account
  • 1323 Views
  • 21 replies
  • 0 likes

'New Releases' doesn't update since Jan 23 regionally

I'm on Premium Family plan, but this is also tested on regular Premium. Country: ArgentinaTested on Android 9, 10, OSX and Win10, both webplayer and standalone app. The 'New Releases' section (called Nuevos Lanzamientos here), the one you access by a...

  • Visitor
  • I'm on Premium Family plan, but this is also tested on regular Premium.  Country: Argentina Tested on Android 9, 10, OSX and Win10, both webplayer and standalone app.   The 'New Release...
  • 283 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 283 Views
  • 0 replies
  • 0 likes

Informations for the legal team

PlanPremiumCountryBelgium Hi , I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made by amateurs. So my question is, could you provide me an address where i can send yo...

  • Visitor
  •   Plan Premium Country Belgium   Hi ,   I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made ...
  • Emilia_8
  • Community Legend
  • 570 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 570 Views
  • 2 replies
  • 0 likes

cant change to the email adress i want (even if i deactivated the account mail), is there a solution

Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is already taken"

  • Casual Listener
  • Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is alre...
  • wwwwww2
  • Casual Listener
  • 814 Views
  • 2 replies
  • 0 likes
  • Account
  • 814 Views
  • 2 replies
  • 0 likes

Solved!! Change Email

PlanPremiumCountryMalaysiaDeviceiPhone 11 Pro, PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueHi i recently deleted one of my old spotify and i want to use that accounts email to this but its telling me that it is taken and when i tried...

  • Visitor
  • Plan Premium Country Malaysia Device iPhone 11 Pro, PC Operating System iOS 13.4.1, Windows 10   My Question or Issue Hi i recently deleted one of my old spotify and i want to use that...
  • Emilia_8
  • Community Legend
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
  • 496 Views
  • 1 replies
  • 0 likes

Can't login

I was randomly kicked out of my account and unable to log in again, despite using the same username and password for a while now. My username is just "hplover145" without an email attached to it, so I can't remember if I had a specific email for that...

  • Visitor
  • I was randomly kicked out of my account and unable to log in again, despite using the same username and password for a while now. My username is just "hplover145" without an email attached to it, so ...
  • OneByBoo
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution follow for follow

Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here: https://artists.spotify.com/videos/the-game-plan

  • Spotify Legend
  • Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

The email address you provided is not associated with an active Spotify account

Hi everyone,i can no longer login to my main spotify account (i'm writing from another account of course), seems that my email address is not associated with an actiev spotify account.I tried to get in touch with spotify support team in a variety of ...

  • Newbie
  • Hi everyone, i can no longer login to my main spotify account (i'm writing from another account of course), seems that my email address is not associated with an actiev spotify account. I tried to ...
  • Luan
  • Spotify Star
  • 732 Views
  • 1 replies
  • 0 likes
  • Account
  • 732 Views
  • 1 replies
  • 0 likes

No Devices (echo, IOS)

Hi,I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown.When I ask Alexa directly to play spotify it works and in the spotify app the (one) echo is there!

  • Casual Listener
  • Hi, I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown. When I ask Alexa directly to play spotify it works and in the spotify app the (...
  • calinn
  • Composer
  • 443 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 443 Views
  • 2 replies
  • 0 likes

Frustrated that Spotify only offers an ad free listening experience and not an add free app

PlanPremiumCountryCanadaDeviceOne plus 2Operating SystemAndroid My Question or IssueI just got two popup ads in a row, one soliciting money, another for a podcast I clearly wont listen to. I was trying to skip forward a few minutes and an ad poped up...

  • Newbie
  • Plan Premium Country Canada Device One plus 2 Operating System Android    My Question or Issue I just got two popup ads in a row, one soliciting money, another for a podcast I cle...
  • OneByBoo
  • Roadie
  • 536 Views
  • 1 replies
  • 0 likes
  • Premium
  • 536 Views
  • 1 replies
  • 0 likes

Solved!! How do I find my old Spotify account?

My Question or IssueHow do I look for it? I made that account (2012) when Spotify still wasn't available in the Philippines. I had a friend that had a laptop bought from another country where Spotify was available that's why it was possible for me to...

  • Visitor
  • My Question or Issue How do I look for it? I made that account (2012) when Spotify still wasn't available in the Philippines. I had a friend that had a laptop bought from another country where Spoti...
  • OneByBoo
  • Roadie
  • 16512 Views
  • 1 replies
  • 0 likes
  • Account
  • 16512 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in with facebook

I try to log in my spotify account thats connected with Facebook but its not possible and this message appearing:Login error,there is an error logging you in this application. Help please :'(

  • Visitor
  • I try to log in my spotify account thats connected with Facebook but  its not possible and  this message appearing: Login error,there is an error logging you in this application.  He...
  • Elena
  • Moderator
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 466 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Account Holder

Good day Spotify Team I have upgraded my Premium Account to a Family account today, I have send my Wife the link to add her to my Family Account. She had her own Premium Account just "fyi". So my Question, Will Spotify pick this up and not Debit her ...

  • Visitor
  • Good day Spotify Team   I have upgraded my Premium Account to a Family account today, I have send my Wife the link to add her to my Family Account. She had her own Premium Account just "fyi".&...
  • Mario
  • Spotify Legend
  • 765 Views
  • 1 replies
  • 0 likes
  • Account
  • 765 Views
  • 1 replies
  • 0 likes

Connecting/Reconnecting to Discord

PlanFreeCountryAustralia Operating SystemWindows 10 My Question or IssueSo my friend was having trouble connecting Spotify to Discord. He had an old Spotify account connected so he disconnected it from Discord. When he pressed on the Spotify icon on ...

Oparny_0-1588638916074.png
  • Visitor
  •   Plan Free Country Australia   Operating System Windows 10   My Question or Issue So my friend was having trouble connecting Spotify to Discord.  He had an old Spotify ...
  • jwz1
  • Music Fan
  • 2206 Views
  • 1 replies
  • 0 likes
  • Other
  • 2206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet" Drei sagt alles OK

Habe vor 2 Wochen plötzlich nur mehr einen Free Acount und die Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet". Drei Serviceteam sagt,bei ihnen ist alles in Ordnung, mein Acount ist aktiv und wird verrechnet - ich solle mich...

  • Regular
  • Habe vor 2 Wochen plötzlich nur mehr einen Free Acount und die Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet". Drei Serviceteam sagt,bei ihnen ist alles in Ordnung, mein Ac...
  • Xenia
  • Moderator
  • 3861 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3861 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays only one song from the playlist and then plays another playlist (English - Spanish)

  PlanFree/PremiumCountry Operating System(Windows 7, Andoid) My Question or IssueEnglishOne day I was playing my favorite playlist when it occurs to me to look for a Doom song and play it, I find it, I play it and I return to the playlist I use the ...

Spotify_IFK8LcniXX.png Spotify_ivva4ickKd.png
  • Casual Listener
  •    Plan Free/Premium Country   Operating System (Windows 7, Andoid)   My Question or Issue English One day I was playing my favorite playlist when it occurs to me to look for a Do...
  • Ivan
  • Spotify Legend
  • 1014 Views
  • 3 replies
  • 1 likes
  • Account
    Free
  • 1014 Views
  • 3 replies
  • 1 likes

Someone used their PS4 to use my Spotify account

PlanFreeCountryUnitedStatesDeviceComputerOperating SystemWindows 10 My Question or IssueSomeone has logged onto my account using their PS4 network, and I can't force them to log off, the PS4 connection number is "PS4-802"

  • Visitor
  • Plan Free Country UnitedStates Device Computer Operating System Windows 10   My Question or Issue Someone has logged onto my account using their PS4 network, and I can't force them to ...
  • EthanS1
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution issue with making new account after cancelling

I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my own username I cancelled the account (which to my un...

  • Casual Listener
  • I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my o...
  • avrey
  • Casual Listener
  • 775 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 775 Views
  • 3 replies
  • 0 likes

Fui cobrado 2x pelo Spotify no mesmo mês

Bom dia,Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta. Como proceder para receber o estorno dos valores indevidos - e, pior, por qual razão o Spotify armazenou as informaçõe...

33ec55cd-955a-4fb3-9728-ec5b07dc24b2.jpg 4ffdbd89-9feb-40cf-8ed0-fd5769600091.jpg
  • Visitor
  • Bom dia, Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta.    Como proceder para receber o estorno dos val...
  • OneByBoo
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge old Artist profile with new profile

Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile on our name, Now we wated to know how to merge these two artist ...

  • Casual Listener
  •   Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile ...
  • Mario
  • Spotify Legend
  • 4174 Views
  • 7 replies
  • 0 likes
  • Account
  • 4174 Views
  • 7 replies
  • 0 likes