Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change Email

Solved!

Change Email

Plan

Premium

Country

Malaysia

Device

iPhone 11 Pro, PC

Operating System

iOS 13.4.1, Windows 10

 

My Question or Issue

Hi i recently deleted one of my old spotify and i want to use that accounts email to this but its telling me that it is taken and when i tried to "forget password" it says there no account related to that email. I even tried creating a new one but it didn't let me. Please help

 

Reply

Accepted Solutions
Marked as solution

Hello @imrnshkri

Thank you for reaching out here in the Community!

Keep in mind that it might take up to 30 days to permanently close your account and free up your email. 

 

As a workaround you could use a different email address to create the new account and then change it to the desired one after it becomes available again. 

 

I hope you'll find this helpful! 

View solution in original post

1 Reply
Marked as solution

Hello @imrnshkri

Thank you for reaching out here in the Community!

Keep in mind that it might take up to 30 days to permanently close your account and free up your email. 

 

As a workaround you could use a different email address to create the new account and then change it to the desired one after it becomes available again. 

 

I hope you'll find this helpful! 

Suggested posts