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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9046 Views
  • 1 replies
  • 9 likes
  • Security
  • 9046 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482146 Views
  • 979 replies
  • 111 likes
  • Account
  • 482146 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210919 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210919 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120933 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120933 Views
  • 72 replies
  • 12 likes

Superuser Contribution I want to change my subscription but it seems like I don't have any (but I do) please help

Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a family subscription without headspace. How can I make this ...

  • Visitor
  •   Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a ...
  • Mario
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution display options for unavailable song is disabled without me doing so

I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates).This is very annoying, I would like it to stay that way, because when a song disappears, I do not remember it, however i...

Anotación 2020-04-21 173748.jpg
  • Newbie
  • I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates). This is very annoying, I would like it to stay that way, because wh...
  • Ivan
  • Spotify Legend
  • 1075 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1075 Views
  • 1 replies
  • 0 likes

i cant change my username i see so many people with real usernames but HOW

I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP

  • Regular
  • I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP
  • yasemingunel
  • Gig Goer
  • 878 Views
  • 3 replies
  • 0 likes
  • Help
  • 878 Views
  • 3 replies
  • 0 likes

email not working to create new account

I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought it only took 7 days to close an account, but i tri...

  • Casual Listener
  • I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought...
  • bellebunner
  • Casual Listener
  • 2016 Views
  • 6 replies
  • 0 likes
  • Account
  • 2016 Views
  • 6 replies
  • 0 likes

My Spotify band page loose over 1000 followers once in a night

Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account.What's happened?( https://open.spotify.com/artist/3kESVpAaFYYBiD35OJRE...

Schermata 2020-05-02 alle 13.29.55.png
  • Roadie
  • Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account. What's happened? ...
  • AlexIncubus
  • Roadie
  • 610 Views
  • 2 replies
  • 0 likes
  • Account
  • 610 Views
  • 2 replies
  • 0 likes

Solved!! Change Spotify ‘Artist Fundraising Pick paypal link

My Question or Issue Hello guys How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?

  • Regular
  • My Question or Issue   Hello guys   How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?  
  • EthanS1
  • Community Legend
  • 1948 Views
  • 1 replies
  • 0 likes
  • Account
  • 1948 Views
  • 1 replies
  • 0 likes

Solved!! Spotify deleted my daughter's account

PlanPremiumCountryUSA My Question or Issue, My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for this to happen, asking for transactions ids that go back 6 years, and oth...

  • Newbie
  • Plan Premium Country USA   My Question or Issue,  My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for ...
  • OneByBoo
  • Roadie
  • 779 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 779 Views
  • 1 replies
  • 0 likes

My Account got hacked

Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify Support Case # [Edit - Case ID Removed] My account got hacked yesterday. I was up...

  • Regular
  • Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...
  • EthanS1
  • Community Legend
  • 1829 Views
  • 17 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1829 Views
  • 17 replies
  • 0 likes

Can't log in (facebook log in issue?)

PlanPremiumCountryGermanyDeviceLg g8s Operating SystemAndroid My Question or IssueI have a new phone and need to log in but i can't remember if i created my account with my email address or with my facebook account that has a different email address....

  • Casual Listener
  •   Plan Premium Country Germany Device Lg g8s  Operating System Android   My Question or Issue I have a new phone and need to log in but i can't remember if i created my acco...
  • Ced998
  • Casual Listener
  • 650 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 650 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why am I following artists that I never followed?

Hi, I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on my taste (which is not accurate) or are they mixing up accou...

  • Regular
  • Hi,   I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on ...
  • Mario
  • Spotify Legend
  • 4856 Views
  • 1 replies
  • 1 likes
  • Account
  • 4856 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify paused because account is being used somewhere else

Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somewhere else", but it is definitely not. I've even che...

  • Newbie
  • Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somew...
  • Mario
  • Spotify Legend
  • 522 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
  • 522 Views
  • 2 replies
  • 1 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

  • Visitor
  • On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
  • OneByBoo
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account keeps getting accessed by someone unknown

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSo about a month ago some random person somehow got access to my Spotify account. The way I noticed this was that I was signed out of my account when I started my compute...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue So about a month ago some random person somehow got access to my Spotify account. The way I no...
  • Ivan
  • Spotify Legend
  • 3706 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 3706 Views
  • 3 replies
  • 0 likes

Solved!! No puedo editar mi perfil

Plan freeCountry Chile Device(iPhone 6)Operating System(iOS 10) My Question or IssueCuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "editar perfil" bajo la imagen de perfil, me aparece boton "encontrar amigos".

  • Music Fan
  • Plan free Country Chile   Device (iPhone 6) Operating System (iOS 10)   My Question or Issue Cuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "edita...
  • efebarriga
  • Music Fan
  • 6531 Views
  • 4 replies
  • 0 likes
  • Account
  • 6531 Views
  • 4 replies
  • 0 likes

1 account but 2 accounts in spotify??

hello i am valentin and i have a question. i have 1 premium account but in spotify 2 accounts? un my imac (2009) my account name is valentinomueller187.but on all other devices my name is valentinomueller only.and because of that, i have on my mac va...

  • Newbie
  • hello i am valentin and i have a question.   i have 1 premium account but in spotify 2 accounts?   un my imac (2009) my account name is valentinomueller187. but on all other devices my...
  • OneByBoo
  • Roadie
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 480 Views
  • 1 replies
  • 0 likes

Change of Plan

I have a student discount subscription till 25th August but I wanted to shift to family plan so I paid for Family subscription and I have a receipt for it as well but I'm not able to change between my plans as my account overview is showing student p...

  • Casual Listener
  • I have a student discount subscription till 25th August but I wanted to shift to family plan so I paid for Family subscription and I have a receipt for it as well but I'm not able to change between m...
  • OneByBoo
  • Roadie
  • 556 Views
  • 5 replies
  • 0 likes
  • Account
  • 556 Views
  • 5 replies
  • 0 likes

Solved!! How to remove Covid Donate link?

I added a covid donate link on my artist profile but want to remove it now. I can not figure out how to do it! There seems to be no (at least obvious) way to do it. Can anyone help? Thanks!

  • Regular
  • I added a covid donate link on my artist profile but want to remove it now. I can not figure out how to do it! There seems to be no (at least obvious) way to do it. Can anyone help? Thanks!
  • EthanS1
  • Community Legend
  • 3074 Views
  • 1 replies
  • 0 likes
  • Other
  • 3074 Views
  • 1 replies
  • 0 likes

Solved!! I can’t edit my profile

I’ve followed the steps found here in the community, but I still can’t edit my profile to change my username.

  • Casual Listener
  • I’ve followed the steps found here in the community, but I still can’t edit my profile to change my username.   
  • OneByBoo
  • Roadie
  • 2876 Views
  • 5 replies
  • 0 likes
  • Account
  • 2876 Views
  • 5 replies
  • 0 likes

Spotify does not connect with Discord

PlanFreeCountryUnited StatesDevicePC BuildOperating SystemWindows 10 My Question or IssueDiscord does not detect when Spotify is playing. I connected it to Discord and followed instructions but it still does not work. My Spotify and Discord names are...

  • Visitor
  • Plan Free Country United States Device PC Build Operating System Windows 10   My Question or Issue Discord does not detect when Spotify is playing. I connected it to Discord and follow...
  • -Kyan-
  • Composer
  • 652 Views
  • 1 replies
  • 0 likes
  • Free
  • 652 Views
  • 1 replies
  • 0 likes