Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9387 Views
3 replies
9 likes
Security

9387 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485329 Views
979 replies
111 likes
Account

485329 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211803 Views
119 replies
117 likes
Account

1211803 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121487 Views
72 replies
12 likes
Account
Login
Premium

121487 Views
72 replies
12 likes

Suddenly lost connection

PlanFreeCountryLatviaDevice(PC)Operating System(Windows 10) My Question or IssueSo, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. Since nothing worked, I went to reinstall my launcher, but after reinstalling...

HutinPui
Casual Listener
Plan Free Country Latvia Device (PC) Operating System (Windows 10) My Question or Issue So, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. S...
2020-04-15 9:50:50 PM
2020-04-16 7:47:51 AM
DanielTham
Composer
508 Views
1 replies
0 likes
Account
Login

508 Views
1 replies
0 likes

I WANT TO DELETE MY ACCOUNT

Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me to change my e-mail. When I try to delete my accoun...

deepd
Visitor
Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me ...
2020-04-16 1:00:12 AM
2020-04-16 7:46:55 AM
DanielTham
Composer
622 Views
1 replies
0 likes
Account
Free
Premium
Security
Subscription
Unlimited

622 Views
1 replies
0 likes

[All Platforms][Playlists] Playlists keep restarting from begin

If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few songs where the title starts with a g from a-z. Ive ...

Teazy
Music Fan
If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few s...
2020-04-15 11:26:43 AM
2020-04-15 12:35:35 AM
Andidebest
Visitor
1128 Views
1 replies
3 likes
All Platforms
Playlists

1128 Views
1 replies
3 likes

Solved!!Superuser Contribution Error in Artists

Hi, is this the right place to report errors? (I saw other similar posts)the author of song:https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQis not the same as:https://open.spotify.com/artist/05QRCZyRXXDRj5d81hSkFZ?si=kb...

jthomas65
Casual Listener
Hi, is this the right place to report errors? (I saw other similar posts) the author of song: https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQ is not the sa...
2020-04-15 2:12:15 PM
2020-04-15 6:30:49 PM
jthomas65
Casual Listener
1698 Views
2 replies
0 likes
Other

1698 Views
2 replies
0 likes

Superuser Contribution delete APA ADANYA from my account

how can i fix thisPlan/PremiumCountrynetherlandsDeviceandroidOperating Systemwindows 10 My Question or Issuedelete APA ADANYA from my account its not mine

yasientrabih
Regular
how can i fix this Plan/Premium Country netherlands Device android Operating System windows 10 My Question or Issue delete APA ADANYA from my account its not mine
2020-04-11 10:00:18 AM
2020-04-15 4:46:22 PM
EthanS1
Community Legend
2177 Views
9 replies
0 likes
Premium

2177 Views
9 replies
0 likes

Solved!! Student Account Overcharge

I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to family account and been charged the higher price. I woul...

llarysa
Visitor
I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to famil...
2020-04-14 11:37:46 PM
2020-04-15 2:33:43 PM
Tom
Community Legend
638 Views
1 replies
0 likes
Premium

638 Views
1 replies
0 likes

Superuser Contribution Family subscriptions - being charged twice

Hello,I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can provide all the documents proofing the payments.Also, I n...

Pacel
Casual Listener
Hello, I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can prov...
2020-04-13 11:02:22 AM
2020-04-15 1:55:11 PM
Mario
Spotify Legend
460 Views
3 replies
0 likes
Premium
Subscription

460 Views
3 replies
0 likes

Umstellung von einfach zu Familienaccount bei der Telekom

PlanPremiumCountryGermany My Question or IssueIch möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die Telekom läuft hat die anfrage bei der Telekom nicht geholfen. Deshalb hier d...

Kallassos
Visitor
Plan Premium Country Germany My Question or Issue Ich möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die ...
2020-04-15 12:14:58 PM
2020-04-15 1:41:36 PM
OneByBoo
Roadie
1271 Views
1 replies
1 likes
Account

1271 Views
1 replies
1 likes

Superuser Contribution Facebook full name not showing up on Spotify

I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple times. Right now the only way to find me is to typ...

user-removed
Visitor
I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple...
2018-12-17 5:13:30 PM
2020-04-15 12:25:32 PM
srseven
Regular
3517 Views
7 replies
0 likes
Account

3517 Views
7 replies
0 likes

Superuser Contribution Plan değişikliği sorunu

Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebeple bilgim dahilinde olmayan bu değişikliğin iptal edilmesin...

Furkan1287
Casual Listener
Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebep...
2020-04-14 11:40:05 PM
2020-04-15 12:18:53 PM
Ivan
Spotify Legend
4392 Views
3 replies
1 likes
Premium

4392 Views
3 replies
1 likes

Solved!! How are you going to have the option to create an account using Facebook credentials but not support

I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbox one and they use a different system where I had t...

goonbagged
Casual Listener
I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbo...
2020-04-14 12:32:37 AM
2020-04-14 12:47:13 AM
goonbagged
Casual Listener
457 Views
1 replies
0 likes
Login

457 Views
1 replies
0 likes

Solved!! Unable To Connect To PREMIUM account

PlanPremiumDeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueHello,I've signed up to Spotify lately using my phone, and bought a Premium account.Today I firstly tried login to my account from my computer, and I was not able to conne...

tomert1212
Casual Listener
Plan Premium Device Samsung Galaxy A30 Operating System Android My Question or Issue Hello, I've signed up to Spotify lately using my phone, and bought a Premium account. Today ...
2020-04-14 8:49:13 PM
2020-04-14 10:02:09 PM
Tom
Community Legend
2246 Views
2 replies
0 likes
Account
Login
Premium

2246 Views
2 replies
0 likes

Solved!! Impossible de réinitialiser mon mot de passe

My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte.Lorsque je fais "mot de passe oublié", le site me confirme qu'un email de réinitialisation a été envoyé, mais le membre ne reçoit rien ...

RC1317
Casual Listener
My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte. Lorsque je fais "mot de passe oublié", le site me confirme qu'un...
2020-04-14 9:12:29 AM
2020-04-14 6:22:24 PM
OneByBoo
Roadie
2126 Views
3 replies
0 likes
Account
Premium
Security

2126 Views
3 replies
0 likes

Superuser Contribution Moving from a family plan to a personal plan

I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account currently as my email is in use and I don't want to lose...

melissa-94
Casual Listener
I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account curre...
2020-04-13 11:56:22 PM
2020-04-14 3:47:36 PM
Mario
Spotify Legend
2306 Views
3 replies
0 likes
Account

2306 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify keeps resetting the streams on a song that my band released! Please help!

My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams we gained. For example, in the morning, we would s...

malopower
Visitor
My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams...
2020-04-14 2:01:46 PM
2020-04-14 2:17:24 PM
Mario
Spotify Legend
2902 Views
1 replies
1 likes
Security

2902 Views
1 replies
1 likes

my ads changed language

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueIt's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's laguage and I've always been in Italy. I tried to check my IP but it says ...

cissie
Visitor
Plan Free Country Italy Operating System Windows 10 My Question or Issue It's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's la...
2020-04-13 11:15:28 PM
2020-04-14 12:06:33 PM
OneByBoo
Roadie
711 Views
1 replies
0 likes
Account
Free

711 Views
1 replies
0 likes

Superuser Contribution Logging into a different account through facebook

My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to continue?" If I click yes, it logs into my personal ...

faith_ann__
Newbie
My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to c...
2018-05-11 4:36:34 AM
2020-04-14 10:26:34 AM
Ivan
Spotify Legend
1120 Views
3 replies
0 likes

1120 Views
3 replies
0 likes

Someone hijacked my accounts and now all my playlists are gone

Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doing this logged me out of Spotify on my phone and pc....

plsbro
Visitor
Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doin...
2020-04-13 11:13:29 PM
2020-04-13 12:52:01 AM
EthanS1
Community Legend
476 Views
1 replies
0 likes
Account
Other
Security

476 Views
1 replies
0 likes

Solved!! my email was used to create an account in Spotify

Hello, one of my emails was used to create an account in Spotify, i did not create this account. I already have and use Spotify on a different email I have two different emails, one for work and another one for stuff like spotify, those emails are no...

shakashaka
Casual Listener
Hello, one of my emails was used to create an account in Spotify, i did not create this account. I already have and use Spotify on a different email I have two different emai...
2020-04-13 7:44:33 PM
2020-04-13 9:46:56 PM
EthanS1
Community Legend
4207 Views
3 replies
0 likes
Account

4207 Views
3 replies
0 likes

Estou sendo cobrado por um serviço que não estou usando

Olá a algum tempo recebi uma mensagem promocional para utilizar o prêmio por três meses gratuitamente fiz o cadastro tudo certinho e o que aconteceu?! Não consegui utilizar nada de prêmio nem nada e agora dia 02/04/20202 fui cobrado no valor de 16,90...

_Polau
Visitor
Olá a algum tempo recebi uma mensagem promocional para utilizar o prêmio por três meses gratuitamente fiz o cadastro tudo certinho e o que aconteceu?! Não consegui utilizar nada de prêmio nem nada e ...
2020-04-13 7:11:26 PM
2020-04-13 8:32:02 PM
OneByBoo
Roadie
429 Views
1 replies
0 likes
Account

429 Views
1 replies
0 likes

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