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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9328 Views
  • 3 replies
  • 9 likes
  • Security
  • 9328 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484772 Views
  • 979 replies
  • 111 likes
  • Account
  • 484772 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211670 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211670 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121374 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121374 Views
  • 72 replies
  • 12 likes

adverts play even though i have payed for unlimited!! :(

sometimes they dont play, usually when i use my laptop, but when on ipad, or iphone and soemtimes also on my laptop the adverts are playing and i just checked my bank acocunt and the 4.99 is still coming out each month for my subscription please help...

  • Newbie
  • sometimes they dont play, usually when i use my laptop, but when on ipad, or iphone and soemtimes also on my laptop the adverts are playing and i just checked my bank acocunt and the 4.99 is still co...
  • Joe
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 210 Views
  • 1 replies
  • 0 likes

Kostenlos

Hallo spotify team ich habe mal ne frage kann mann das auch ohe abo nutzen oder muss ich unbedingt das abo machen ich finde euch echt toll aber das abo kann ich mir nicht leisten? gruß melanie

  • Newbie
  • Hallo spotify team ich habe mal ne frage kann mann das auch ohe abo nutzen oder muss ich unbedingt das abo machen ich finde euch echt toll aber das abo kann ich mir nicht leisten? gruß melanie
  • hans-jürgen
  • Roadie
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Switching Facebook accounts connected to Spotify

Hello there. A friend of mine has this problem. He just signed up for Spotify Premium and connected his Spotify account to his Facebook account as promted. Now, he realises that he really doesn't want his Spotify account to be connected to his real F...

  • Casual Listener
  • Hello there.   A friend of mine has this problem. He just signed up for Spotify Premium and connected his Spotify account to his Facebook account as promted. Now, he realises that he really do...
  • Adam
  • Roadie
  • 3662 Views
  • 6 replies
  • 0 likes
  • 3662 Views
  • 6 replies
  • 0 likes

Impossible to reinitialise my ID! I can only connect via Facebook.

Hi! I have a big problem with spotify I've deleted my Facebook account an Spotify ask me and ID and a password. But, the first time i use Spotify it was with my FB account! So I have never created an ID and password.I've tried to "reinitialise" it, b...

  • Newbie
  • Hi! I have a big problem with spotify 😞 I've deleted my Facebook account an Spotify ask me and ID and a password. But, the first time i use Spotify it was with my FB account! So I have never...
  • Joe
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Lost all starred songs!

Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!

  • Casual Listener
  • Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!
  • summyrose
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • Other
  • 251 Views
  • 2 replies
  • 0 likes

Giftcard problem: redeemed but no Spotify unlimited status

After redeeming the code from the giftcard i logged on to Spotify to start enjoying the 2 months music BUT i'm still on spotify free with 0 minutes remaining. How long does it usually take to update the subscription status? checked the following thin...

  • Regular
  • After redeeming the code from the giftcard i logged on to Spotify to start enjoying the 2 months music BUT i'm still on spotify free with 0 minutes remaining. How long does it usually take to updat...
  • Joe
  • Community Legend
  • 2620 Views
  • 12 replies
  • 2 likes
  • 2620 Views
  • 12 replies
  • 2 likes

Cancelling subscription

If I cancel my subscription do I get to use my downloaded songs ?

  • Newbie
  • If I cancel my subscription do I get to use my downloaded songs ?
  • Joe
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! 30 Day trial in combination with gift cards

Hi there! I would love to try out Spotify Premium, the problem is that I don't have a credit card. I'm from the Netherlands, and there are stores here that sell Spotify Gift Cards. I was wondering if I would still be able to get my 30 day trial when ...

  • Visitor
  • Hi there!   I would love to try out Spotify Premium, the problem is that I don't have a credit card. I'm from the Netherlands, and there are stores here that sell Spotify Gift Cards. I was w...
  • Peter__
  • Community Legend
  • 2776 Views
  • 4 replies
  • 0 likes
  • 2776 Views
  • 4 replies
  • 0 likes

Solved!! paying for unlimited, only getting Free service

Hello ! I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.

  • Regular
  • Hello !     I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.
  • Adam
  • Roadie
  • 1999 Views
  • 18 replies
  • 1 likes
  • 1999 Views
  • 18 replies
  • 1 likes

Playlist gone

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

  • Newbie
  • I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Not able to activate Premium with Gift Card

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for premium without the one month free period with a g...

  • Newbie
  • Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for...
  • Adam
  • Roadie
  • 687 Views
  • 6 replies
  • 0 likes
  • Premium
  • 687 Views
  • 6 replies
  • 0 likes

edit an email address

Please help i am trying to change the email address that is currently set for my spotify account. i have changed it through facebook correctly but it still shows in the spotify account as the old one. i tried sending an email on the spotify contact u...

  • Casual Listener
  • Please help   i am trying to change the email address that is currently set for my spotify account.   i have changed it through facebook correctly but it still shows in the spotify ...
  • Adam
  • Roadie
  • 316 Views
  • 3 replies
  • 0 likes
  • Login
  • 316 Views
  • 3 replies
  • 0 likes

Solved!! Premium not updating in account

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then selecting 3 months of premium instead of 6 months of u...

  • Regular
  • Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then sel...
  • PouringReign
  • Regular
  • 3735 Views
  • 26 replies
  • 0 likes
  • Account
  • 3735 Views
  • 26 replies
  • 0 likes

I've cancelled my subscription, but I keep getting charged??

I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someone please help!

  • Newbie
  • I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someo...
  • Josh
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Songs I own will not play on spotify mobile

This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to synced.

  • Newbie
  • This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to sy...
  • Peter__
  • Community Legend
  • 990 Views
  • 4 replies
  • 0 likes
  • 990 Views
  • 4 replies
  • 0 likes

Free for existing users?

I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change my account so I don't have to pay anymore? Or do I...

  • Newbie
  • I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

troubles with login through facebook

Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on the beginning. After 30 days of trial period Spotify c...

  • Newbie
  • Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on t...
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
    Unlimited
  • 222 Views
  • 1 replies
  • 0 likes

your taking payments when its cancelled

Hi,

I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn charges and also i havw no money for my credit card bill!!

I was this s...

  • Casual Listener
  • Hi,<br><br>I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn...
  • mcmanus1
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 2 replies
  • 0 likes

Solved!! won't accept gift card

I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases

  • Newbie
  • I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases
  • Peter__
  • Community Legend
  • 2788 Views
  • 7 replies
  • 0 likes
  • 2788 Views
  • 7 replies
  • 0 likes

Solved!! Log out everywhere!!

Someone else using my spotify account need to log them out!

  • Casual Listener
  • Someone else using my spotify account need to log them out!
  • Peter__
  • Community Legend
  • 12078 Views
  • 2 replies
  • 0 likes
  • 12078 Views
  • 2 replies
  • 0 likes