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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9401 Views
  • 3 replies
  • 9 likes
  • Security
  • 9401 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485441 Views
  • 979 replies
  • 111 likes
  • Account
  • 485441 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211823 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211823 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121515 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121515 Views
  • 72 replies
  • 12 likes

my account has been deleted

my credit card was stolen - spotify sent me a few emails about it being declined and when i went to finally login and update my credit card details i don't appear to have an account anymore! i tried to reset my password and it's saying no account is ...

  • Newbie
  • my credit card was stolen - spotify sent me a few emails about it being declined and when i went to finally login and update my credit card details i don't appear to have an account anymore!  i ...
  • Sam
  • Spotify
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Songs cutting off around 1:30 on phone

Hello, For some reason on my phone, spottify stops at 1:30 mark of each song. This started yesterday. Any ideas? I deleted the app on my phone and reinstalled and it's still doing it. Thanks! Gillian

  • Regular
  • Hello,   For some reason on my phone, spottify stops at 1:30 mark of each song. This started yesterday. Any ideas? I deleted the app on my phone and reinstalled and it's still doing it.&nbsp...
  • Sam
  • Spotify
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Accidentally deleted my playlist

I accidentally deleted my playlist "Kristina" with over 200 songs; can you please restore it? Thank you!

  • Newbie
  • I accidentally deleted my playlist "Kristina" with over 200 songs; can you please restore it?  Thank you!
  • Taylor
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Being charged for an account that is 60days old

I cancelled my subscription two months ago and i was just charged this month and i dont even have the service anymore...i contacted spotfiy through their krazy emails service,which does nothing but send your email to random spotify agents,who are all...

  • Newbie
  • I cancelled my subscription two months ago and i was just charged this month and i dont even have the service anymore...i contacted spotfiy through their krazy emails service,which does nothing but s...
  • Adam
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Problems gift card.

Hi . I just bought a giftcard in Norway to upgrade my account to Premium. ( I live in Norway) When i'm texing the code it finds how much the card is, but when i'm choosing Premium there's coming up a sign says "We are currently not able to redeem thi...

  • Newbie
  • Hi . I just bought a giftcard in Norway to upgrade my account to Premium. ( I live in Norway) When i'm texing the code it finds how much the card is, but when i'm choosing Premium there's coming ...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Cant re-link account to Facebook

Hi. My Spotify is for some reason no longer linked to Facebook and i can therefore not reach my playlists and although i have a subsciption it gives me ads that's reserved for non-paying customers. In the help section here it said that i should go to...

  • Visitor
  • Hi. My Spotify is for some reason no longer linked to Facebook and i can therefore not reach my playlists and although i have a subsciption it gives me ads that's reserved for non-paying customers. I...
  • Peter__
  • Community Legend
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Missing Playlist

One of my playlists - Offline New Stuff has dissapeared. Can you recover for me, it is the 3rd time it has gone and had to be recovered

  • Regular
  • One of my playlists - Offline New Stuff has dissapeared. Can you recover for me, it is the 3rd time it has gone and had to be recovered
  • Peter__
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Finished 30 day trial, still ads to try it

I did the 30 day trial late 2012, yet spotify still bombards me with ads to try premium! Is this not the most basic data that spotify collects? When I click on the trial link, it of course says "It appears that you've already been a premium user and ...

  • Regular
  • I did the 30 day trial late 2012, yet spotify still bombards me with ads to try premium! Is this not the most basic data that spotify collects? When I click on the trial link, it of course says ...
  • gdes94
  • Regular
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

48 h trial though i bought premium

Spoiler (Highlight to read) So I bought Spotify Premium a few days ago and everything was great and I made playlists and listened to my favorite songs. In the upper case of my Iphone it kept saying " 48 h left of your trial" and counting down to the ...

  • Casual Listener
  •     So I bought Spotify Premium a few days ago and everything was great and I made playlists and listened to my favorite songs. In the upper case of my Iphone it kept saying " 48 h left...
  • patskuu1
  • Casual Listener
  • 280 Views
  • 4 replies
  • 0 likes
  • 280 Views
  • 4 replies
  • 0 likes

The wrong account was given Premium and I was charged for a Free Trial!

Yesterday I created a new account to take advantage of the free 30 day trial of Premium. I created this account, however, the Premium was added to the account already synced to the computer I am using.... I later logged in from my phone and activated...

  • Regular
  • Yesterday I created a new account to take advantage of the free 30 day trial of Premium.  I created this account, however, the Premium was added to the account already synced to the computer I a...
  • Peter__
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Premium isn't working

Hi! I have spotify premium and i have had that for about 6 months now. All of the sudden, a few days ago it stopped working and it came up a message that was saying "Spotify Premium is required for on-demand mobile streaming. It's free to stream on d...

  • Casual Listener
  • Hi! I have spotify premium and i have had that for about 6 months now. All of the sudden, a few days ago it stopped working and it came up a message that was saying "Spotify Premium is required for...
  • Peter__
  • Community Legend
  • 466 Views
  • 7 replies
  • 0 likes
  • 466 Views
  • 7 replies
  • 0 likes

How to delete Facebook friends from spotify

I unlinked facebook from my spotify account, but spotify still shows my facebook icon and facebook name and my facebook friends. Can I delete that?

  • Casual Listener
  • I unlinked facebook from my spotify account, but spotify still shows my facebook icon and facebook name and my facebook friends.  Can I delete that?
  • Peter__
  • Community Legend
  • 906 Views
  • 5 replies
  • 0 likes
  • 906 Views
  • 5 replies
  • 0 likes

Paid for Premium

I paid for Premium 3 days ago and can't get to my playlist also only giving me access to Radio nothing else, I don't want Radio I want my playlist

  • Newbie
  • I paid for Premium 3 days ago and can't get to my playlist also only giving me access to Radio nothing else, I don't want Radio I want my playlist
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

e-gift

I want to buy a Premium subscription for a friend in in a country where Spotify is not normally available. I am in the UK. Will it work?

  • Casual Listener
  • I want to buy a Premium subscription for a friend in in a country where Spotify is not normally available. I am in the UK. Will it work?
  • JasK
  • Casual Listener
  • 276 Views
  • 4 replies
  • 0 likes
  • 276 Views
  • 4 replies
  • 0 likes

MY SUBSCRIPTION HAS VANISHED AND SO HAVE MY PLAYLISTS!!

Hello users! Yesterday I wanted to share a playlist on facebook for the first time. When I hit the share button it didn't come up on my facebook and my account then changed from Unlimited to Free. I also lost all my playlists! Am I still suscribed al...

  • Casual Listener
  • Hello users!  Yesterday I wanted to share a playlist on facebook for the first time. When I hit the share button it didn't come up on my facebook and my account then changed from Unlimited to F...
  • Peter__
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

premium

hi can i get premium to stop autoamatic at the end of the subscription ? please notify by mail about it. [Snip-Email(Privacy)-Peter]

  • Newbie
  • hi can i get premium to stop autoamatic at the end of the subscription ? please notify by mail about it. [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice per month since April

Dear Spotify Team, in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue! regards

  • Casual Listener
  • Dear Spotify Team,   in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue!     regards
  • uNbea7
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • 375 Views
  • 2 replies
  • 0 likes

No debit card and paypal not working

Hi there, my debit card got blocked yesterday because of debit card fraud now I am without a card and thus can't pay for my spotify premium. I tried using paypal instead but it won't work for some reason. Is there any way around this? I won't have my...

  • Regular
  • Hi there,   my debit card got blocked yesterday because of debit card fraud now I am without a card and thus can't pay for my spotify premium. I tried using paypal instead but it won't work ...
  • Peter__
  • Community Legend
  • 1134 Views
  • 2 replies
  • 0 likes
  • 1134 Views
  • 2 replies
  • 0 likes

Why do I not have a student discount anymore?

Hello,I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's gone up to £9.99. What's happened/why?Thank you

  • Casual Listener
  • Hello, I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's ...
  • Peter__
  • Community Legend
  • 617 Views
  • 2 replies
  • 0 likes
  • 617 Views
  • 2 replies
  • 0 likes