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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • edsmall81
  • Newbie
  • 138471 Views
  • 163 replies
  • 11 likes
  • Account
    Free
  • 138471 Views
  • 163 replies
  • 11 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10121 Views
  • 3 replies
  • 9 likes
  • Security
  • 10121 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 500007 Views
  • 982 replies
  • 112 likes
  • Account
  • 500007 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 123189 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123189 Views
  • 72 replies
  • 12 likes

Problem with Premium

I paid to upgrase to premium and yet can not access any of my music off line. what is the problem?? Not impresed with customer Can I have my money back please

  • Visitor
  • I paid to upgrase to premium and yet can not  access any of my music off line. what is the problem??  Not impresed with customer  Can I have my money back please
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Sign Up Rejects Postcode

I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?

  • Casual Listener
  • I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?
  • Sabrerattler
  • Casual Listener
  • 588 Views
  • 2 replies
  • 3 likes
  • 588 Views
  • 2 replies
  • 3 likes

Premium or not ?

This is my receipts: I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to the subscription page Order IDDateProduct descriptionPrice 937264...

  • Casual Listener
  • This is my receipts:   I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to...
  • Richard
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Choosing which device to replace when adding a new one.

I currently have Spotify on netbook, Blackberry and Android, but want to remove it from my netbook and put it on my work Blackberry (its allowed lol) Is it possible to in some way remove my netbook from association with the account and add the new Bl...

  • Regular
  • I currently have Spotify on netbook, Blackberry and Android, but want to remove it from my netbook and put it on my work Blackberry (its allowed lol) Is it possible to in some way remove my netbook...
  • Snazy123
  • Regular
  • 257 Views
  • 4 replies
  • 0 likes
  • 257 Views
  • 4 replies
  • 0 likes

Cant reach my acount!

Hi! I got some big problems. I have a premium acount but i have forgotten the password. i cant reset the password because i am conected to a facebook acount that is closed... The facebook acount dont have a email conected to it.. What should I do? /C...

  • Newbie
  • Hi!   I got some big problems. I have a premium acount but i have forgotten the password. i cant reset the password because i am conected to a facebook acount that is closed... The facebook ...
  • meahtenoha
  • Spotify
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

premium account linked to wrong Facebook, attempted to swtich, lost account

Hi all, I looked around a bit, and didn't quite fit the exact answer to this. So yesterday I purchased a premium account with my email address. What I'd forgotten, was that the email was linked to an old Facebook account. This reactivated that accoun...

  • Newbie
  • Hi all,   I looked around a bit, and didn't quite fit the exact answer to this.   So yesterday I purchased a premium account with my email address.  What I'd forgotten, was tha...
  • meahtenoha
  • Spotify
  • 255 Views
  • 2 replies
  • 1 likes
  • 255 Views
  • 2 replies
  • 1 likes

Problem using Spotify on computer and on phone at the same time

I got the premium subscription so I should be fine. But when Im on my computer trying to listen to music and my gf is in the room with her phone trying to listen to music at the same time as I do I get an error in Spotify that says "Spotify has been ...

  • Newbie
  • I got the premium subscription so I should be fine. But when Im on my computer trying to listen to music and my gf is in the room with her phone trying to listen to music at the same time as I do I g...
  • meahtenoha
  • Spotify
  • 3003 Views
  • 2 replies
  • 0 likes
  • 3003 Views
  • 2 replies
  • 0 likes

Solved!! Canceling Premium: "Re-Enter Password" Does Not Work If Sync'd Thru FACEBOOK

I just finished using my free Premium Trial and wanted to cancel my subscription before being charge for the next month. I think the service is great and a wonderful tool to have on my iphone, but I just cannot afford another monthly payment for some...

  • Regular
  • I just finished using my free Premium Trial and wanted to cancel my subscription before being charge for the next month. I think the service is great and a wonderful tool to have on my iphone, but I ...
  • meahtenoha
  • Spotify
  • 1731 Views
  • 6 replies
  • 1 likes
  • 1731 Views
  • 6 replies
  • 1 likes

How Can We Invite Our Facebook Friends?

How Can We Invite Our Facebook Friends to spotify? Do you have an invite link to send facebook friends? I want to share what I'm playing with them! Thank You

  • Casual Listener
  • How Can We Invite Our Facebook Friends to spotify? Do you have an invite link to send facebook friends? I want to share what I'm playing with them!   Thank You
  • RoseRed
  • Casual Listener
  • 1825 Views
  • 1 replies
  • 0 likes
  • 1825 Views
  • 1 replies
  • 0 likes

Can I burn CD's Or Sync songs on my phone on unlimited and or premium

I'm using the free spotify right now and wanted to beable to burn a cd (or2) and sync music onto my phone can I don that with unlimited and/ or premium?

  • Newbie
  • I'm using the free spotify right now and wanted to beable to burn a cd (or2) and sync music onto my phone can I don that with unlimited and/ or premium?
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Syncing playlists with amp - local file problem

Hi there, I have an Onkyo amp that came with Spotify function. To use the function you had to purchase the premium spotify subscription, which I have done. I have now been able to log on ok and see all my usual account playlists through the amp/tv. H...

  • Casual Listener
  • Hi there, I have an Onkyo amp that came with Spotify function.     To use the function you had to purchase the premium spotify subscription, which I have done.  I have now been abl...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Solved!! Premium expired to early

I bought a code for a 30day premium subscribtion. I redeemed it 7th August 2012 at 16.05, I even wrote it down on my phone because I've been suspecting this has happened before. I just started spotify and it says my 30 day premium subscribtion has en...

  • Casual Listener
  • I bought a code for a 30day premium subscribtion. I redeemed it 7th August 2012 at 16.05, I even wrote it down on my phone because I've been suspecting this has happened before. I just started s...
  • arviin
  • Casual Listener
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

I need some help :)

Is it possible to remove my debit card from my account? I want to start using the Spotify Gift Cards available at Target. I am a prem member who is currently running on recurring monthly charges. Thanks!

  • Visitor
  • Is it possible to remove my debit card from my account? I want to start using the Spotify Gift Cards available at Target. I am a prem member who is currently running on recurring monthly charges. &...
  • user-removed
  • Not applicable
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

time limit?!

So Spotify says that I have only 22 minutes left. But the problem is: I have barely used spotify this month.. So how come that I have only 22 minutes left?

  • Newbie
  • So Spotify says that I have only 22 minutes left. But the problem is: I have barely used spotify this month.. So how come that I have only 22 minutes left?
  • Stupify
  • Community Legend
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Premium subscription

Hi My dad recently purchased spotty premium and had the app installed on the iPad, however when trying to access it, a message appears basically saying that in order to use it a premium account is required despite paying the 9.99 . Can you please hel...

  • Regular
  • Hi My dad recently purchased spotty premium and had the app installed on the iPad, however when trying to access it, a message appears basically saying that in order to use it a premium account i...
  • Rondon
  • Regular
  • 349 Views
  • 6 replies
  • 0 likes
  • 349 Views
  • 6 replies
  • 0 likes

Will someone know if I favorite him/her?

If I favorite someone from my people list, will they know? I don't want to seem like a creep...

  • Newbie
  • If I favorite someone from my people list, will they know? I don't want to seem like a creep...
  • David
  • Spotify Legend
  • 2002 Views
  • 2 replies
  • 0 likes
  • 2002 Views
  • 2 replies
  • 0 likes

am able to log on but can't get to my library or hamepage

I've tried logging on different ways, changed my facebook password. I have premium. When I log on my name is up in the right corner and I can pull down and get my account info but then I'm always brought back to like a what is spotify page where it s...

  • Newbie
  • I've tried logging on different ways, changed my facebook password. I have premium. When I log on my name is up in the right corner and I can pull down and get my account info but then I'm always bro...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Error 101

Every time I try to log in on my Spotify account, it says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify(error 101). Additionally you could try to change the currently used proxy settings". I have uninstalled Spotif...

  • Newbie
  • Every time I try to log in on my Spotify account, it says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify(error 101). Additionally you could try to change the curren...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

ECard Does not Print

I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints: "EcardException - No template with name found in repository" I need to give her the gift today. Anyone know how to print the card? Th...

  • Newbie
  • I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints:    "EcardException - No template with name found in repository" &n...
  • David
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Stop require facebook - there is a big positive side

People like me, are very happy that we registered before the facebook requirement came. That way we can use our Spotify account instead of a facebook account, that we don't want to use to more things then just facebook. And I guess money is rolling i...

  • Regular
  • People like me, are very happy that we registered before the facebook requirement came. That way we can use our Spotify account instead of a facebook account, that we don't want to use to more things...
  • krikelin
  • Community Legend
  • 677 Views
  • 3 replies
  • 3 likes
  • 677 Views
  • 3 replies
  • 3 likes