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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4587 Views
  • 1 replies
  • 9 likes
  • Security
  • 4587 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465035 Views
  • 976 replies
  • 111 likes
  • Account
  • 465035 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205603 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205603 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113219 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113219 Views
  • 72 replies
  • 12 likes

Solved!! I need help with changing Facebook account registered

Hello, I have an old Facebook account linked with my Spotify. I want to change to my newest Facebook account, but there isn't such an option, as far as I can tell. Please help me.

  • Regular
  • Hello, I have an old Facebook account linked with my Spotify. I want to change to my newest Facebook account, but there isn't such an option, as far as I can tell. Please help me.
  • JDSpecial
  • Casual Listener
  • 1144 Views
  • 6 replies
  • 0 likes
  • 1144 Views
  • 6 replies
  • 0 likes

All of my playlists are gone!

Hello, I've tried to write for help here like a month ago.. I have premium account, with lots of playlists. These are now gone, and I havent done anything for this to happend. Is there any way to get these back? Can you please help me??

  • Casual Listener
  • Hello,   I've tried to write for help here like a month ago..   I have premium account, with lots of playlists. These are now gone, and I havent done anything for this to happend. I...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

facebook deleted old account unable to use

I deleted my facebook account that was linked to a premium account so i need to get that subscription deleted so i can get it on my new account!! PLEASE HELP!!

  • Newbie
  • I deleted my facebook account that was linked to a premium account so i need to get that subscription deleted so i can get it on my new account!! PLEASE HELP!!
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Can´t use my spotify premius

As I wrote in the subjdet: I cant use my premius, someone else is logged in at my account. Whats happened?

  • Casual Listener
  • As I wrote in the subjdet: I cant use my premius, someone else is logged in at my account. Whats happened?
  • Hammarby12
  • Casual Listener
  • 633 Views
  • 7 replies
  • 0 likes
  • 633 Views
  • 7 replies
  • 0 likes

Facebook account split with my premium account

My fb account is not connected to my premium subscription account so I cannot access my music, especailly on offline mode on my phone. Please help!

  • Newbie
  • My fb account is not connected to my premium subscription account so I cannot access my music, especailly on offline mode on my phone. Please help!
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

premium

I have just payd for premium, but spotify does not work on my androide phone. It says: "the track is only avilable for Premium users".

  • Newbie
  • I have just payd for premium, but spotify does not work on my androide phone. It says: "the track is only avilable for Premium users".
  • Liam
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

inaccessable new album?

Hi, I am having an issue seeing Yeasayer new album Fragrant World. I know that it is available as I had listened to it this morning (only by seeing that a friend was listening), but when I search either "Yeasayer" or "Fragrant World" it is not appear...

  • Visitor
  • Hi,   I am having an issue seeing Yeasayer new album Fragrant World. I know that it is available as I had listened to it this morning (only by seeing that a friend was listening), but when I...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Please reset my devices

Hi, can you please reset my account/devices. I have new devices. I know I wil loose my existing off line playlists. Thanks in advance, Johan

  • Casual Listener
  • Hi, can you please reset my account/devices. I have new devices. I know I wil loose my existing off line playlists.   Thanks in advance, Johan
  • Richard
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Notifications from people not in my contacts

Hi, Since two weeks I get notifications from people that are not in my contacts when they add songs on playlists ! Playlists that I havn't subscribe ! What can I do to stop that ??? Please !

  • Casual Listener
  • Hi,   Since two weeks I get notifications from people that are not in my contacts when they add songs on playlists ! Playlists that I havn't subscribe !    What can I do to sto...
  • Aurélien
  • Casual Listener
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Choose your commercials with reason.

I do not want to hear a woman moaning, "Oh, I will come" and see a number of pussies and cocks in the lower left corner. I do not want to hear this from my 11-year-old brother's room. On the plus side, my mother and the rest of my family now think i'...

  • Visitor
  • I do not want to hear a woman moaning, "Oh, I will come" and see a number of pussies and cocks in the lower left corner. I do not want to hear this from my 11-year-old brother's room. On the plus sid...
  • therealronn
  • Casual Listener
  • 763 Views
  • 3 replies
  • 3 likes
  • 763 Views
  • 3 replies
  • 3 likes

Two accounts on one email address?

I have my main Spotify Premium account which is paid for via Virgin Media. When I logged in on my phone the other day, all my playlists were gone and I had gone back to a free account. I used the trial to upgrade this to Premium and thought I was goo...

  • Visitor
  • I have my main Spotify Premium account which is paid for via Virgin Media.   When I logged in on my phone the other day, all my playlists were gone and I had gone back to a free account. I u...
  • meahtenoha
  • Spotify
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

canceled subscription but im still getting billed

I'm beyond upset I've been getting billed for 3 months when I canceled my subscription. And every time I send a contact form all I get is an email saying to go on here for help. That doesn't get me the refund I need. Someone help!!!!!!

  • Regular
  • I'm beyond upset I've been getting billed for 3 months when I canceled my subscription. And every time I send a contact form all I get is an email saying to go on here for help. That doesn't get me t...
  • meahtenoha
  • Spotify
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Closed my Premium account and i have payed!!!!

I have paid for August month but, you guys closed my account D.19 august... Fix the problem please cause i have payed this month!!!

  • Casual Listener
  • I have paid for August month but, you guys closed my account D.19 august...  Fix the problem please cause i have payed this month!!!
  • meahtenoha
  • Spotify
  • 319 Views
  • 5 replies
  • 0 likes
  • 319 Views
  • 5 replies
  • 0 likes

My account is used somewhere else

Just as the topic says.....It's really frustrating.I have changed my password and username but it does not make it stop.What can I do?Thanks/tobias

  • Casual Listener
  • Just as the topic says..... It's really frustrating. I have changed my password and username but it does not make it stop. What can I do? Thanks /tobias
  • Goodman
  • Spotify Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Charged for Premium on my free trial

Hello. I was charged 4.99 for my free trial and also got a 29.99 overdraft fee. Not happy. Seeking customer support of some sort... I have opened several tickets and have gotten zero response since 8/19/2012. Very unsatified

  • Casual Listener
  • Hello.   I was charged 4.99 for my free trial and also got a 29.99 overdraft fee. Not happy. Seeking customer support of some sort... I have opened several tickets and have gotten zero respo...
  • Sam
  • Spotify
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

card declined, never happened before! what to do?

Hi, today as always Spotify had to take the payment, but a message Spotify declined the card appeared! but usually always went fine, what happened? my card is ok and nothing is changed but for spotify it seems changed! what can i do for paying? thank...

  • Casual Listener
  • Hi, today as always Spotify had to take the payment, but a message Spotify declined the card appeared! but usually always went fine, what happened? my card is ok and nothing is changed but for spot...
  • Sam
  • Spotify
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

delete account

How to delete account?

  • Newbie
  • How to delete account?
  • Sam
  • Spotify
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Log-In without using facebook

Hi, I want to use Spotify without re-activating my facebook account. Unfortunately I set up my Spotify account with my facebook account. So I figure it's not possible for me to use it without logging in to facebook? I'm from Germany by the way, so it...

  • Casual Listener
  • Hi,  I want to use Spotify without re-activating my facebook account. Unfortunately I set up my Spotify account with my facebook account. So I figure it's not possible for me to use it without...
  • Sam
  • Spotify
  • 2481 Views
  • 10 replies
  • 0 likes
  • 2481 Views
  • 10 replies
  • 0 likes

premium

Hi! Yesterday I upgrated from unlimited to premium and its says on my account that its premium...but when I go on my spotify there is not offline mode??Could you please help or explain it to me?thank you.

  • Regular
  • Hi! Yesterday I upgrated from unlimited to premium and its says on my account that its premium...but when I go on my spotify there is not offline mode??Could you please help or explain it to me?thank...
  • Sam
  • Spotify
  • 481 Views
  • 8 replies
  • 0 likes
  • 481 Views
  • 8 replies
  • 0 likes

Unable to stream anything and still being charged!!

I have recently downloaded spotify and have paid the fee but am not able to stream anything unless I upgrade to premium. I have tried that and it won't let me!! Now I have been charged £4.99 twice with no service!! Anyone else had this problem?

  • Newbie
  • I have recently downloaded spotify and have paid the fee but am not able to stream anything unless I upgrade to premium. I have tried that and it won't let me!! Now I have been charged £4.99 twice wi...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes