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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9960 Views
  • 3 replies
  • 9 likes
  • Security
  • 9960 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497096 Views
  • 982 replies
  • 112 likes
  • Account
  • 497096 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214201 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214201 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122787 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122787 Views
  • 72 replies
  • 12 likes

Unable to upgrade to Premium

Hi, I am trying to upgrade to Premium using the free 30 day trial, but it keeps declining my VCC card that i enter for payment details. Any solution? Thanks

  • Newbie
  • Hi,   I am trying to upgrade to Premium using the free 30 day trial, but it keeps declining my VCC card that i enter for payment details.    Any solution?    Than...
  • David
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Spotify Playlists Vanished and Spotify Downgraded to Free.

The title says it all really. I went to log into Spotify about 10 minutes ago and all of my playlists had vanished as well as my account being down graded to Free. I have two accounts on Spotify that I am aware of, both of them have been returned to ...

  • Casual Listener
  •   The title says it all really. I went to log into Spotify about 10 minutes ago and all of my playlists had vanished as well as my account being down graded to Free.   I have two acco...
  • Sam
  • Spotify
  • 343 Views
  • 4 replies
  • 0 likes
  • 343 Views
  • 4 replies
  • 0 likes

Daughter signed up for free,but money came out of my account??

Hi my Daughter signed up for spotify free but £9.99 came out of my account as i used to have a spotify account a year or so ago,tried to stop recurring payments but it wont let me.Any idea why this happened and how to stop it .Thanks Ian

  • Newbie
  • Hi my Daughter signed up for spotify free but £9.99 came out of my account as i used to have a spotify account a year or so ago,tried to stop recurring payments but it wont let me.Any idea why this h...
  • Sam
  • Spotify
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

How can i swift device?

I already have three devices registrated. And need to shift one of them. (The brilliant moderators at this **bleep**ty forum keeps erasing my question each day, probably because someone asked something simular somewhere, sometime. So answer quickly p...

  • Casual Listener
  • I already have three devices registrated. And need to shift one of them. (The brilliant moderators at this **bleep**ty forum keeps erasing my question each day, probably because someone asked somethi...
  • Richard
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Logged into premium on iPhone but not on computer

I set my premium account up and am getting charged monthly. But, when I use my computer app for Spotify it says I'm on the free version and I get all the annoying adds. I get the paid version on my iphone though. They both connect to the same faceboo...

  • Visitor
  • I set my premium account up and am getting charged monthly. But, when I use my computer app for Spotify it says I'm on the free version and I get all the annoying adds. I get the paid version on my i...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Trouble syncing playlist

When I synch my iphone to my mac my playlist will nly remain in alphabetical order. Even when I make changes on my mac they do not appear on my phone. How can I make changes appear onto my iphone?

  • Newbie
  • When I synch my iphone to my mac my playlist will nly remain in alphabetical order. Even when I make changes on my mac they do not appear on my phone. How can I make changes appear onto my iphone?
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Can't upgrade to Premium and subscription-status shows I would have unlimited but I haven't

Last Month I just bought Spottily-Unlimited to enjoy music commercial free. After Buying I canceled the subscription so that it doesn't automatically extend so I can test it. So after 30 days my Spottily shows that I'm a free user so I want to upgrad...

  • Newbie
  • Last Month I just bought Spottily-Unlimited to enjoy music commercial free. After Buying I canceled the subscription so that it doesn't automatically extend so I can test it. So after 30 days my Spot...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! Premium Playlist Pulled

I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen to songs for one month, pay again the next month an...

  • Newbie
  • I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen ...
  • licenced
  • Community Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Changing username

Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans

  • Newbie
  • Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans
  • JAHoogland
  • Newbie
  • 421 Views
  • 4 replies
  • 0 likes
  • 421 Views
  • 4 replies
  • 0 likes

Solved!! Bloody Virgin Media

Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playback to start and then after about 5 seconds or so pla...

  • Music Fan
  • Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playbac...
  • effzed
  • Casual Listener
  • 1688 Views
  • 2 replies
  • 0 likes
  • 1688 Views
  • 2 replies
  • 0 likes

Playlist gone and just have spotify free

Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.

  • Casual Listener
  • Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.
  • Sam
  • Spotify
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Solved!! Abroad for a year

Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i still use premium for a year in singapore? Both online ...

  • Newbie
  • Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i stil...
  • Sam
  • Spotify
  • 865 Views
  • 1 replies
  • 0 likes
  • 865 Views
  • 1 replies
  • 0 likes

Premium on laptop but not on phone

I recently bought a Samsung Galaxy S2 on Three, and apparently Three give you 6 months free Premium, which would explain my sudden Premium status on Spotify on my computer. On the Galaxy however, all the song names are faded and cannot be played. It ...

  • Newbie
  • I recently bought a Samsung Galaxy S2 on Three, and apparently Three give you 6 months free Premium, which would explain my sudden Premium status on Spotify on my computer. On the Galaxy however, all...
  • Sam
  • Spotify
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Premium trial ran out early?

Hi, I decided to try out a premium subscription trial for a month after seeing the opportunity to do so on the Spotify website, however after just 24hrs~ I'd found that it had ended already? There's been no message or notification to show that the tr...

  • Newbie
  • Hi, I decided to try out a premium subscription trial for a month after seeing the opportunity to do so on the Spotify website, however after just 24hrs~ I'd found that it had ended already? &...
  • Sam
  • Spotify
  • 688 Views
  • 1 replies
  • 0 likes
  • 688 Views
  • 1 replies
  • 0 likes

Spotify telling ""your current location doesnt match the one you set in your profile"

A few days ago i started the get the following message from spotify app "your current location doesnt match the one you set in your profile". My profile is set as UK user and if I use one of those "what's my IP apps", it's telling me that my ip is 14...

  • Casual Listener
  • A few days ago i  started the get the following message from spotify app "your current location doesnt match the one you set in your profile". My profile is set as UK user and if I use one of th...
  • Sam
  • Spotify
  • 2152 Views
  • 13 replies
  • 0 likes
  • 2152 Views
  • 13 replies
  • 0 likes

Regarding Offline Mode

Hey guys, I just signed up for Spotify Premium. I understand that it will charge me 9.99 pounds a month which is fine, but will it charge me extra for every song i put into my "offline mode" playlist? Thanks

  • Newbie
  • Hey guys,   I just signed up for Spotify Premium. I understand that it will charge me 9.99 pounds a month which is fine, but will it charge me extra for every song i put into my "offline mod...
  • Sam
  • Spotify
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

lost all my playlists

User lucas.gagneux.ch I organized them in folders and now all are gone, no playlists no value of the service thanks for your help Lucas

  • Casual Listener
  • User lucas.gagneux.ch     I organized them in folders and now all are gone, no playlists no value of the service 😞   thanks for your help   Lucas
  • Sam
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! currently using Spotify Free but are paying for Premium

I have been paying for Premium for a long time and suddenly my account has changed to Spoty free all by it selves. I still want it to be premium. What do I do?

  • Newbie
  • I have been paying for Premium for a long time and suddenly my account has changed to Spoty free all by it selves. I still want it to be premium. What do I do?
  • Sam
  • Spotify
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Having a problem upgrading from Spotify Free to Premium with Visa gift card

I first started using Spotify with a month premium subscription. Now that that's over, I've obviously been using Spotify Free. Now, I'm able to upgrade to Premium again, I'm not able for some reason with my Visa gift card. I took the last card that w...

  • Casual Listener
  • I first started using Spotify with a month premium subscription. Now that that's over, I've obviously been using Spotify Free. Now, I'm able to upgrade to Premium again, I'm not able for some reason ...
  • Sam
  • Spotify
  • 1256 Views
  • 3 replies
  • 0 likes
  • 1256 Views
  • 3 replies
  • 0 likes

Can a moderator please disconnect my account

Hey I logged in at my friends house and now he always pauses when I listen to music. Can you disconnect my account from all computers / device so I can log in and continue to enjoy your service

  • Casual Listener
  • Hey I logged in at my friends house and now he always pauses when I listen to music. Can you disconnect my account from all computers / device so I can log in and continue to enjoy your service ...
  • Sam
  • Spotify
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes