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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8693 Views
  • 1 replies
  • 9 likes
  • Security
  • 8693 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477798 Views
  • 979 replies
  • 111 likes
  • Account
  • 477798 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209800 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209800 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119854 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119854 Views
  • 72 replies
  • 12 likes

Solved!! Purchase

I can´t purchase Spotify Premium - Just get time-out on the web page after I confirm the subscription...

  • Newbie
  • I can´t purchase Spotify Premium - Just get time-out on the web page after I confirm the subscription...
  • user-removed
  • Not applicable
  • 493 Views
  • 4 replies
  • 1 likes
  • 493 Views
  • 4 replies
  • 1 likes

Spotify wash their hands when they have to do a refund

His system is'nt get my cancellation but I did it, I made sure to do well the process and from the web told me that fact. His system failed. Now they wash their hands and they do'nt want money back!

  • Regular
  • His system is'nt get my cancellation but I did it, I made sure to do well the process and from the web told me that fact. His system failed. Now they wash their hands and they do'nt want&nb...
  • kiquemarcos
  • Regular
  • 368 Views
  • 4 replies
  • 0 likes
  • 368 Views
  • 4 replies
  • 0 likes

[Announcement] Widespread login problems (Friday, June 1st)

I have just heard that a widespread problem has appeared. This isn't good news at all, particularly as Friday evening is rapidly approaching. Although the problem doesn't seem to be affecting all Spotify customers, the very great number who are affec...

  • Spotify Legend
  • I have just heard that a widespread problem has appeared. This isn't good news at all, particularly as Friday evening is rapidly approaching. Although the problem doesn't seem to be affecting all Spo...
  • Jude
  • Spotify Legend
  • 4342 Views
  • 1 replies
  • 0 likes
  • 4342 Views
  • 1 replies
  • 0 likes

Spotify says I'm offline and wont log on

Suddenly Spotify says I'm offline and wont log on...error 404. Any ideas ? I love paying for somthing I can't use

  • Newbie
  • Suddenly Spotify says I'm offline and wont log on...error 404. Any ideas ? I love paying for somthing I can't use
  • emailrob
  • Regular
  • 2278 Views
  • 16 replies
  • 1 likes
  • 2278 Views
  • 16 replies
  • 1 likes

Solved!! I want to deactivate my Facebook account, but I want to keep my premium Spotify account

Hello, I originally signed up for Spotify through Facebook, but now I'd like to deactivate (and eventually delete) my Facebook account for personal reasons. However, I have a premium Spotify account and I'd like to keep using it. How can I unlink my ...

  • Newbie
  • Hello,   I originally signed up for Spotify through Facebook, but now I'd like to deactivate (and eventually delete) my Facebook account for personal reasons.  However, I have a premium S...
  • Sam
  • Spotify
  • 8973 Views
  • 3 replies
  • 0 likes
  • 8973 Views
  • 3 replies
  • 0 likes

Renewell after free trial even after cancelling!!

Can someone help me sort this issue I cancelled my free trial before it ended yet they have took £9.99 out of my account?!

  • Newbie
  • Can someone help me sort this issue I cancelled my free trial before it ended yet they have took £9.99 out of my account?!
  • Sam
  • Spotify
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Mitt Telia Premium stängdes ner i lördags?

Hej, Jag har ett Telia Premium 12 mån, nov 2011-nov 2012. I lördags slutade det att fungera och var plötsligt ett Free konto? Går jag in på Spotify My Account så är det ett Free konto. Enligt Telia och deras hemsida "mina sidor" finns ett Premium kon...

  • Regular
  • Hej,   Jag har ett Telia Premium 12 mån, nov 2011-nov 2012. I lördags slutade det att fungera och var plötsligt ett Free konto?   Går jag in på Spotify My Account så är det ett Free kon...
  • Peterspotifyand
  • Regular
  • 476 Views
  • 3 replies
  • 0 likes
  • 476 Views
  • 3 replies
  • 0 likes

Stop my Developer Account

Hello, A while back I signed up for a Spotify Developer Account. Doing so activates a special mode in the Spotify desktop app. It turns out I just don't have the time right now to immerse myself in Spotify's API and would like to downgrade back to my...

  • Music Fan
  • Hello,   A while back I signed up for a Spotify Developer Account. Doing so activates a special mode in the Spotify desktop app.   It turns out I just don't have the time right now ...
  • user-removed
  • Not applicable
  • 926 Views
  • 1 replies
  • 0 likes
  • 926 Views
  • 1 replies
  • 0 likes

Halebop

Jag har betalat via Halebop, men kommer bara åt gratisversionen. Användarnamn: ulfwallerius xxxxxx MVH Ulf Wallerius

  • Newbie
  • Jag har betalat via Halebop, men kommer bara åt gratisversionen. Användarnamn: ulfwallerius xxxxxx   MVH Ulf Wallerius
  • Richard
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Hacked account

Hi my account has been hacked and my email and password has been changed. I already have sent a contact form. Reference number is # 465084, any help would be appreciated.

  • Newbie
  • Hi my account has been hacked and my email and password has been changed. I already have sent a contact form. Reference number is # 465084, any help would be appreciated.
  • Sam
  • Spotify
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Lost wedding playlist!!!! Wedding this weekend!!!

I just lost the playlist for my wedding this weekend. Apparently there was something to do with having my premium account and then another one with facebook. This happend about 20 minutes or so ago. Please help! Thank you!!!

  • Newbie
  • I just lost the playlist for my wedding this weekend.  Apparently there was something to do with having my premium account and then another one with facebook.  This happend about 20 minutes...
  • Sam
  • Spotify
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Spotify won't withdraw money from my paypal account.

For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium membership tomorrow, and I don't want my membership to ...

  • Casual Listener
  • For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium memb...
  • user-removed
  • Not applicable
  • 1490 Views
  • 3 replies
  • 0 likes
  • 1490 Views
  • 3 replies
  • 0 likes

Deleted palylist

I have recovered my deleted playlist, but the thing is that itfstill make me the owner of the playlist even though i deleted it ?

  • Newbie
  • I have recovered my deleted playlist, but  the thing  is that itfstill make me the owner of the playlist even though i deleted it ?
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Can't reset password of the original (non-FB) account, missing Premium status

Hi, This is the problem: Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and paid for a 1-month Premium on the web page that was opened. Next she created a p...

  • Newbie
  • Hi,   This is the problem:   Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and pa...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Facebook Posts!

Right, what the f*ck is going on with Spotify. Without changing any settings, its suddenly decided to post up every track I listen to to Facebook! This is a f*cking joke. No privacy setting update, just a change to behaviour. So now my entire family ...

  • Regular
  • Right, what the f*ck is going on with Spotify.   Without changing any settings, its suddenly decided to post up every track I listen to to Facebook!   This is a f*cking joke.  ...
  • Stupify
  • Community Legend
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

Direct payment via Paypal

Hey,I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in my Paypal account, and so I was going to sign up for...

  • Casual Listener
  • Hey, I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in...
  • Richard
  • Community Legend
  • 878 Views
  • 4 replies
  • 0 likes
  • 878 Views
  • 4 replies
  • 0 likes

Spotify not detecting wifi on computer

I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I could get some assistance?

  • Newbie
  • I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I c...
  • David
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Poor management of subscriptions

Spotify not notified by mail when you drop a subscription. Spotify has continued to charge it despite canceling the account. How can I have proof of cancellation?

  • Regular
  • Spotify not notified by mail when you drop a subscription. Spotify has continued to charge it despite canceling the account. How can I have&nbsp...
  • David
  • Spotify Legend
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

top artists

there is no search box on the help screen so i wrote this post. I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows music that i only listened to once just to hear it and songs i d...

  • Casual Listener
  • there is no search box on the help screen so i wrote this post.   I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows ...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

no SEARCH option to the Help page on the Spotify.com website????

are. you . kidding. me???? i can't search for help on spotify.com???PLEASE tell me i'm missing something.

  • Casual Listener
  • are. you . kidding. me????   i can't search for help on spotify.com??? PLEASE tell me i'm missing something.
  • newuser1111
  • Casual Listener
  • 181 Views
  • 1 replies
  • 1 likes
  • 181 Views
  • 1 replies
  • 1 likes