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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154543 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154543 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10525 Views
  • 3 replies
  • 10 likes
  • Security
  • 10525 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505454 Views
  • 985 replies
  • 112 likes
  • Account
  • 505454 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124257 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124257 Views
  • 74 replies
  • 12 likes

Not happy ....

Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscription. It seems like these guys actually try to annoy ...

  • Casual Listener
  • Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscripti...
  • Stupify
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! spotify to telia

Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free" through my Telia mobile phone contract.. How do i change account without loosing my playlist's ? Best regards Jesper

  • Casual Listener
  • Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free"  through my Telia mobile phone contract.. How do i change account without loosing my playlist's ?   Bes...
  • JesperLau
  • Casual Listener
  • 1144 Views
  • 2 replies
  • 0 likes
  • 1144 Views
  • 2 replies
  • 0 likes

Single Device usage at once limitation

Having been looking for a new audio solution for my home, I am currently trialling premium. My setup consists of my primary PC, Android in my Car and Android in my Kitchen. Currently I use the excellent DoubleTwist to synchronise music, and podcasts ...

  • Casual Listener
  • Having been looking for a new audio solution for my home, I am currently trialling premium.   My setup consists of my primary PC, Android in my Car and Android in my Kitchen.   Curr...
  • zacherynuk
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Solved!! Is Spotify charging me too much for premium?

I checked my spotify receipts today and to my surprise I noticed that my credit card has been charged with more than 99 SEK every month since I upgraded to premium. It looks like this: Spoiler (Highlight to read) Order IDDateProduct descriptionPrice ...

  • Casual Listener
  • I checked my spotify receipts today and to my surprise  I noticed that my credit card has been charged with more than 99 SEK every month since I upgraded to premium. It looks like this: &...
  • meahtenoha
  • Spotify
  • 1210 Views
  • 5 replies
  • 0 likes
  • 1210 Views
  • 5 replies
  • 0 likes

Charged Twice By Spotify

Hello, I was charged repeatedly through paypal, is there anyway for my 2nd payment to be refunded?

  • Newbie
  • Hello, I was charged repeatedly through paypal, is there anyway for my 2nd payment to be refunded?
  • meahtenoha
  • Spotify
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

spotify premium account

Please help why is it spotifty premium account why do I still have to pay for music downloads premium and free account are the same but the only thing different is premium you don't get any ads and I reckon premium accounts should get free music down...

  • Newbie
  • Please help why is it spotifty premium account why do I still have to pay for music downloads premium and free account are the same but the only thing different is premium you don't get any ads and I...
  • licenced
  • Community Legend
  • 902 Views
  • 2 replies
  • 0 likes
  • 902 Views
  • 2 replies
  • 0 likes

Bought Spotify premium gift card..

Bought Spotify premium gift card last week. (100 SEK - 1month premium) When I entered the pin code i only got a 48 hour trail. And when the 48 hours are over, the PIN code won't work no more. Are my 100 SEK lost or is there any hope?

  • Visitor
  • Bought Spotify premium gift card last week. (100 SEK - 1month premium) When I entered the pin code i only got a 48 hour trail. And when the 48 hours are over, the PIN code won't work no more...
  • licenced
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

30 day free trial

How do I get the 30 day free trial? I have found the terms and conditions, but no link to get trial

  • Casual Listener
  • How do I get the 30 day free trial? I have found the terms and conditions, but no link to get trial
  • licenced
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

trial period

Hi, I was under the impression that I will get 30 days trial when I subscribe. I just did and I see that I was already charged the first monthly fee. How do I get my trial period BEFORE I'm charged? Thanks, Dani

  • Casual Listener
  • Hi,   I was under the impression that I will get 30 days trial when I subscribe. I just did and I see that I was already charged the first monthly fee. How do I get my trial period BEFORE I'...
  • danio
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Cannot Login With Facebook Information

Hi, When I try to login from my PC desktop with my Facebook email and password, it states that it is incorrect and sends me a text with a number password to login instead. I went to reset my password on Spotify.com but it says my account is linked to...

  • Newbie
  • Hi,   When I try to login from my PC desktop with my Facebook email and password, it states that it is incorrect and sends me a text with a number password to login instead. I went to reset ...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Solved!! How to transfer?

I've seen this question on here 1000 times but still no answer. I pay for spotify unlimited 5 bucks a month and was just taken out of my account 5 days ago. I want to deactivate my fb account. Is there a way to transfer my billing info to a new FB ac...

  • Newbie
  • I've seen this question on here 1000 times but still no  answer. I pay for spotify unlimited 5 bucks a month and was just taken out of my account 5 days ago. I want to deactivate my fb account. ...
  • Sam
  • Spotify
  • 1413 Views
  • 2 replies
  • 0 likes
  • 1413 Views
  • 2 replies
  • 0 likes

spotify payment

Is it possible to pay for spotify unlimited by direct debit?

  • Newbie
  • Is it possible to pay for spotify unlimited by direct debit?
  • Sam
  • Spotify
  • 3950 Views
  • 1 replies
  • 0 likes
  • 3950 Views
  • 1 replies
  • 0 likes

Spotify showing me content that I cannot play.

Spotify is showing me albums and tracks that are not available. Why do I want to see content I cannot access? I searched for the new George Harrison album from the Scorsese documentary. The album showed up in the search however it is not available fo...

  • Regular
  • Spotify is showing me albums and tracks that are not available.  Why do I want to see content I cannot access?  I searched for the new George Harrison album from the Scorsese documentary.&n...
  • Boses
  • Regular
  • 2154 Views
  • 10 replies
  • 0 likes
  • 2154 Views
  • 10 replies
  • 0 likes

Prenium code

Hello!I won a prenium code by playing the game BlackBerry " it's easy to do what you love" one year ago, but I didn't use it.Today I tried it but it is not working.May I have a little help please?Thanks, Arnaud.

  • Newbie
  • Hello! I won a prenium code by playing the game  BlackBerry " it's easy to do what you love" one year ago, but I didn't use it. Today I tried it but it is not working. May I have a l...
  • Jude
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Someone else is using account

Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out. Can i throw him/her out somehow? //Z

  • Newbie
  • Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out.    Can i throw him/her out someh...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Trying to retrieve password

I am trying to upgrade to premium, but I can't recall my password. When I ask to send an email to reset the password it never comes through. I am also checking my spam filter - but no luck. Please help. Thank you.

  • Newbie
  • I am trying to upgrade to premium, but I can't recall my password.  When I ask to send an email to reset the password it never comes through.  I am also checking my spam filter - but no luc...
  • meahtenoha
  • Spotify
  • 651 Views
  • 3 replies
  • 0 likes
  • 651 Views
  • 3 replies
  • 0 likes

Solved!! Where to buy Spotify Premium in a US store

Hello, I am interested in buying spotify premium in a store in the US. Where in the US can I buy a spotify premium subscription or a gift card or claim code for spotify premium in the US? I don't have a credit card or paypal. Thanks.

  • Regular
  • Hello, I am interested in buying spotify premium in a store in the US. Where in the US can I buy a spotify premium subscription or a gift card or claim code for spotify premium in the US? I don't hav...
  • David
  • Spotify Legend
  • 8996 Views
  • 7 replies
  • 0 likes
  • 8996 Views
  • 7 replies
  • 0 likes

seperate accounts on same computer

My husband and I both use the same computer but have somewhat different tastes in music. Is is possible to create two seperate Spotify accounts, each linked to our own Facebook accounts, on the same computer?

  • Newbie
  • My husband and I both use the same computer but have somewhat different tastes in music.  Is is possible to create two seperate Spotify accounts, each linked to our own Facebook accounts, on the...
  • licenced
  • Community Legend
  • 4115 Views
  • 1 replies
  • 1 likes
  • 4115 Views
  • 1 replies
  • 1 likes

Spotify thinks Im in another country

Hi, I only use spotify at my work.. Our office department is in Denmark, but it runs directly to our swedish servers.. so spotify wont work anymore.. because Im "danish" but using it in Sweden... How do I fix this? Tried contacting spotify but they w...

  • Regular
  • Hi, I only use spotify at my work.. Our office department is in Denmark, but it runs directly to our swedish servers.. so spotify wont work anymore.. because Im "danish" but using it in Sweden...&nbs...
  • Nickka
  • Regular
  • 1380 Views
  • 7 replies
  • 0 likes
  • 1380 Views
  • 7 replies
  • 0 likes

Can't pay for spotify! PayPal fails

I've tried signing up for the 30 day free trial using my payPal account twice now. Each time I get this error (I'm using Chrome): SSL connection error Unable to make a secure connection to the server. This may be a problem with the server or it may b...

  • Newbie
  • I've tried signing up for the 30 day free trial using my payPal account twice now. Each time I get this error (I'm using Chrome):   SSL connection error Unable to make a secure connection ...
  • 967 Views
  • 0 replies
  • 1 likes
  • 967 Views
  • 0 replies
  • 1 likes