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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9301 Views
  • 3 replies
  • 9 likes
  • Security
  • 9301 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484484 Views
  • 979 replies
  • 111 likes
  • Account
  • 484484 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211598 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211598 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121279 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121279 Views
  • 72 replies
  • 12 likes

Superuser Contribution could you make me quick free and give me a artist spotify account please, im waiting too long

PlanPremiumCountrynetherlandsDevicemacOperating Systemapple My Question or Issuehi there, could you make me quick free and give me a artist spotify account please, im waiting too long, 23 years old from the netherlandsmy profilehttps://open.spotify.c...

  • Regular
  • Plan Premium Country netherlands Device mac Operating System apple   My Question or Issue hi there, could you make me quick free and give me a artist spotify account please, im waiting...
  • yasientrabih
  • Regular
  • 761 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
  • 761 Views
  • 6 replies
  • 0 likes

Spotify charged my debit card, but I dont have premium service!

Hi everyone, I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had already been used before. So, I said okay no problem. The thing i...

  • Newbie
  • Hi everyone,   I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had alrea...
  • Robroy1314
  • Visitor
  • 1070 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 1070 Views
  • 2 replies
  • 0 likes

Ad supported hulu account suspended even though have premium

I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to Hulu, my free ad-supported Hulu account has now als...

  • Visitor
  • I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to ...
  • TomR87
  • Visitor
  • 543 Views
  • 1 replies
  • 2 likes
  • Account
  • 543 Views
  • 1 replies
  • 2 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

  • Regular
  • I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...
  • Co371
  • Regular
  • 612 Views
  • 7 replies
  • 0 likes
  • 612 Views
  • 7 replies
  • 0 likes

My track came out today but somehow I have two different accounts I can only access 1.

(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my old artist account and spotify wouldnt let me. Now the track is out and I cant ac...

  • Visitor
  •   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my...
  • OneByBoo
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 317 Views
  • 1 replies
  • 0 likes

Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayuda. al momeno de poner codigo

PlanFree/PremiumCountrymexicoDevice(phone, pc)Operating System(android 9, Windows 10) My Question or Issueal momento de poner el codigo de una targeta de regalo aparese la leyenda "Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayud...

  • Visitor
  •   Plan Free/Premium Country mexico Device (phone, pc) Operating System (android 9, Windows 10)   My Question or Issue al momento de poner el codigo de una targeta de regalo apare...
  • osornios
  • Spotify Star
  • 11534 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 11534 Views
  • 3 replies
  • 1 likes

Change name

I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks

  • Casual Listener
  • I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks
  • Rene01
  • Community Legend
  • 733 Views
  • 5 replies
  • 0 likes
  • Account
  • 733 Views
  • 5 replies
  • 0 likes

I have been having many problems.

I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subscribed to premium. I dont want to make another accou...

  • Visitor
  • I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subsc...
  • Rene01
  • Community Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • Account
  • 823 Views
  • 1 replies
  • 0 likes

Cannot Change e-mail in Account

Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10 My Question or Issue When I try to edit the e-mail address or my date of birth in my accout profile, it does not let me. Please see attached. The account is not liked to fa...

  • Casual Listener
  • Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10   My Question or Issue When I try to edit the e-mail address or my date of birth in my accout ...
  • Rene01
  • Community Legend
  • 683 Views
  • 5 replies
  • 0 likes
  • Account
  • 683 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Name/Image not updating after linking to Facebook.

PlanPremiumCountryUnited KingdomDeviceDesktopOperating SystemWindows 10 My Question or IssueFacebook attempted to close my account, leading to Spotify changing my name to its username (bunch of numbers). I since recovered my Facebook account and re-l...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Desktop Operating System Windows 10   My Question or Issue Facebook attempted to close my account, leading to Spotify changing my name to its...
  • Pure3
  • Casual Listener
  • 918 Views
  • 2 replies
  • 0 likes
  • Account
  • 918 Views
  • 2 replies
  • 0 likes

Changing my username

PlanFree (About 7 years) Premium (3 years)CountryUnited Kingdom DeviceHuawei P20 ProOperating SystemWindows 10 My Question or IssueI've been using Spotify for the past 9 years and have built up quite a collection of playlists and music. I am more tha...

  • Visitor
  • Plan Free (About 7 years) Premium (3 years) Country United Kingdom   Device Huawei P20 Pro Operating System Windows 10   My Question or Issue I've been using Spotify for the past...
  • ardacebi
  • Composer
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Login Problem

Dear Spotify Community, when I want to use my Spotify suddenly it needs me to login again. And I can't access my account. When I'm trying to reset the password, the link doesn't come to my email until now. I forgot also what email I registered with. ...

  • Visitor
  • Dear Spotify Community, when I want to use my Spotify suddenly it needs me to login again. And I can't access my account. When I'm trying to reset the password, the link doesn't come to my email unti...
  • MaryS
  • Roadie
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 545 Views
  • 1 replies
  • 0 likes

spotify unable to use my paypal balance or debit card linked to paypall

PlanPremiumCountryBelgium My Question or IssueHey everyone,I have been paying with paypall for premium since the day i subscribed. it always uses my paypal so i dont have to link a creditcard. last week i got a message that something went wrong with ...

  • Regular
  • Plan Premium Country Belgium   My Question or Issue Hey everyone, I have been paying with paypall for premium since the day i subscribed. it always uses my paypal so i dont have to link...
  • Luan
  • Spotify Star
  • 1507 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1507 Views
  • 3 replies
  • 0 likes

Me descarga con red del celular y tengo desactivada la opción

PlanPremiumCountryChileDevice(Samsung a8+)Operating System(Android) My Question or IssueCómo puedo arreglar que no descargue usando mis datos móviles, siendo que tengo desactivada la opción y al agregar música nueva se descarga automaticamente lo cua...

  • Visitor
  • Plan Premium Country Chile Device (Samsung a8+) Operating System (Android)   My Question or Issue Cómo puedo arreglar que no descargue usando mis datos móviles, siendo que tengo desact...
  • Juan102
  • Visitor
  • 513 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 513 Views
  • 1 replies
  • 1 likes

[Android][Your Music] Album Organization in "Liked Songs"

For most of the songs I had in my saved songs, they have been added in the correct order to my new "Liked Songs"; this not the case for full albums I've added. Now in my "Liked Songs", these albums are in some random order, which is very frustrating....

  • Newbie
  • For most of the songs I had in my saved songs, they have been added in the correct order to my new "Liked Songs"; this not the case for full albums I've added. Now in my "Liked Songs", these albums a...
  • Rene01
  • Community Legend
  • 651 Views
  • 1 replies
  • 0 likes
  • Android
    Your Music
  • 651 Views
  • 1 replies
  • 0 likes

Account lost

Hello , I tried opening my Spotify today and it didn’t take my user name and password (saying they were wrong when they weren’t) there was no option of resetting my password. There was an option to have a link sent , I clicked it , but nothing was se...

  • Visitor
  • Hello , I tried opening my Spotify today and it didn’t take my user name and password (saying they were wrong when they weren’t) there was no option of resetting my password. There was an option to h...
  • Brunelicia
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Community Avatars

How do I change my Spotify community avatar to a picture from my computer? When I go to settings/avatars, there is not an option to upload a photo, rather, I only have the option to choose from avatars "from the community" but I have seen other users...

  • Visitor
  • How do I change my Spotify community avatar to a picture from my computer? When I go to settings/avatars, there is not an option to upload a photo, rather, I only have the option to choose from avata...
  • Luan
  • Spotify Star
  • 1449 Views
  • 3 replies
  • 0 likes
  • Other
  • 1449 Views
  • 3 replies
  • 0 likes

Song list is a mess

PlanFreeCountryUSADeviceLG G7Operating SystemAndroid Pie (9)? I guess my issue is mostly on my phone, in the app on my laptop and my desktop everything looks normal. On my phone, my first album is broken up by song individually with a thumbnail of th...

  • Casual Listener
  • Plan Free Country USA Device LG G7 Operating System Android Pie (9)?   I guess my issue is mostly on my phone, in the app on my laptop and my desktop everything looks normal. On my phon...
  • tindog13
  • Casual Listener
  • 513 Views
  • 4 replies
  • 0 likes
  • Other
  • 513 Views
  • 4 replies
  • 0 likes

My account is all messed up.

I have a premium plan all linked to my email, and I just updated my phone and now my phone says I am on a free membership.I have my facebook photo there and my playlists. I logged online to change my username none of my profile information loaded. WH...

  • Casual Listener
  • I have a premium plan all linked to my email, and I just updated my phone and now my phone says I am on a free membership. I have my facebook photo there and my playlists.   I logged online t...
  • Billy-J
  • Spotify Star
  • 636 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 636 Views
  • 5 replies
  • 0 likes

Solved!! Can't change countries in account settings

For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?

  • Casual Listener
  • For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?
  • Saraparsons1224
  • Newbie
  • 3805 Views
  • 18 replies
  • 2 likes
  • 3805 Views
  • 18 replies
  • 2 likes