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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9379 Views
  • 3 replies
  • 9 likes
  • Security
  • 9379 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485269 Views
  • 979 replies
  • 111 likes
  • Account
  • 485269 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211794 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211794 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121475 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121475 Views
  • 72 replies
  • 12 likes

Can't sign into the Spotify app

Everytime I try to sign in it says the combination of email and passwords wrong even though I've changed the password 2 times within the 2 days it's been happening that's including today I've tried everything I can think I can sign into the page but ...

  • Casual Listener
  • Everytime I try to sign in it says the combination of email and passwords wrong even though I've changed the password 2 times within the 2 days it's been happening that's including today I've tried e...
  • Billy-J
  • Spotify Star
  • 536 Views
  • 4 replies
  • 0 likes
  • Account
  • 536 Views
  • 4 replies
  • 0 likes

Transfer playlist from account to another

PlanPremium for FamilyCountryItalyMy Question or IssueMy Spotify account is connected to my facebook account. Now I would like to unsubscribe from facebook without losing all my playlists, is there any way to do it? If I delete my facebook account I'...

  • Visitor
  • Plan Premium for Family Country Italy My Question or Issue My Spotify account is connected to my facebook account. Now I would like to unsubscribe from facebook without losing all my playli...
  • Billy-J
  • Spotify Star
  • 661 Views
  • 5 replies
  • 1 likes
  • Account
  • 661 Views
  • 5 replies
  • 1 likes

Quiero cuenta pública

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 494 Views
  • 3 replies
  • 1 likes
  • Free
  • 494 Views
  • 3 replies
  • 1 likes

I've got someone else's music, and lost mine.

I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place she has someone elses's music and playlists.She is...

  • Casual Listener
  • I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place...
  • jonnyh1967
  • Casual Listener
  • 1137 Views
  • 4 replies
  • 0 likes
  • Account
  • 1137 Views
  • 4 replies
  • 0 likes

Solved!! Account Hacked

PlanPremium CountryUSA My Question or IssueRecently I was unexpectedly logged out of my acct on my phone. When I signed back in, someone had been listening, saving songs, and creating playlists in my account. This has been going on for a few WEEKS. E...

  • Newbie
  • Plan Premium   Country USA   My Question or Issue Recently I was unexpectedly logged out of my acct on my phone. When I signed  back in, someone had been listening, saving songs...
  • Brunelicia
  • Community Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 626 Views
  • 1 replies
  • 0 likes

Debit Card stuck on my lost account

I had an account of spotify where my debit card was linked to, but my cellphone broke and stop working, so i change to a new one, but the account got lost. i can´t remember my password or my e-mail, and it is still paying month per month. i need to c...

  • Visitor
  • I had an account of spotify where my debit card was linked to, but my cellphone broke and stop working, so i change to a new one, but the account got lost. i can´t remember my password or my e-mail, ...
  • Rene01
  • Community Legend
  • 676 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 676 Views
  • 2 replies
  • 0 likes

Solved!! Songs not available on one account but available on a friends account?

Not sure why but there a songs/albums that I can't find on my Spotify search but it shows up on a friends spotify account when they search it? I've tried uninstalling, logging out, checking updates and I can't seem to find any reason why my account w...

  • Casual Listener
  • Not sure why but there a songs/albums that I can't find on my Spotify search but it shows up on a friends spotify account when they search it? I've tried uninstalling, logging out, checking updates a...
  • Drowned_Cat
  • Visitor
  • 3457 Views
  • 5 replies
  • 0 likes
  • 3457 Views
  • 5 replies
  • 0 likes

I changed my password and now I can't use Spotify through my PS4

Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my PS4, because when I try to use Spotify it simply co...

  • Regular
  • Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my ...
  • treestar88
  • Regular
  • 1307 Views
  • 3 replies
  • 0 likes
  • Login
    Other
  • 1307 Views
  • 3 replies
  • 0 likes

Solved!! My name is just a bunch of numbers and letters

I had this account for a long time now, and I just realized after I disconnected my facebook account from my spotify account my name suddenly changed to numbers and letters. Is there a way to revert this? I did reconnect my facebook account to my spo...

  • Casual Listener
  • I had this account for a long time now, and I just realized after I disconnected my facebook account from my spotify account my name suddenly changed to numbers and letters. Is there a way to revert ...
  • Jose_M
  • Spotify Star
  • 693 Views
  • 3 replies
  • 1 likes
  • Account
  • 693 Views
  • 3 replies
  • 1 likes

Empty homepage

PLAN : PREMIUMCOUNTRY: INDIADEVICE: MI MAX 2OPERATING SYSTEM: ANDROID 7 NOUGATPROBLEM: MY SPOTIFY APP HAS EMPTY HOMEPAGE WHENEVER I OPEN THE APPI TRIED UNINSTALL AND REINSTALLBUT SEEMS ITS NOT WORKINGNO RECENT PLAY NO RECOMMENDATIONs

  • Casual Listener
  • PLAN : PREMIUM COUNTRY: INDIA DEVICE: MI MAX 2 OPERATING SYSTEM: ANDROID 7 NOUGAT PROBLEM:  MY SPOTIFY APP HAS EMPTY HOMEPAGE WHENEVER I OPEN THE APP I TRIED UNINSTALL AND REINSTALL BUT S...
  • Rahul_jarvis
  • Casual Listener
  • 655 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 655 Views
  • 4 replies
  • 0 likes

Superuser Contribution Denied refund for 2 years' worth of overcharging.

In May this year, I realised I was being charged twice every month for my one Premium account - once direct to Spotify and once through iTunes. I have spoken to Spotify who say they can do nothing as the payments went to iTunes. iTunes say they can d...

  • Casual Listener
  • In May this year, I realised I was being charged twice every month for my one Premium account - once direct to Spotify and once through iTunes.   I have spoken to Spotify who say they can do n...
  • Peter
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! All my favorites are gone

Hi, I somehow lost all my favorites! All my other play lists are still there, but the starred songs are all gone. Is it possible to recover them?? thanks,Edwin

  • Casual Listener
  • Hi,   I somehow lost all my favorites! All my other play lists are still there, but the starred songs are all gone. Is it possible to recover them??   thanks, Edwin
  • vmmd1990
  • Visitor
  • 2892 Views
  • 6 replies
  • 0 likes
  • Other
  • 2892 Views
  • 6 replies
  • 0 likes

Premium subscription missing

PlanFree/PremiumCountryItaly Hi everybody. I'm in trouble because we got a premium subscription (since 2018) but my son don't remember which account is. We tried some email address and we found two "basic" account. We have only paypal order number : ...

  • Visitor
  •   Plan Free/Premium Country Italy   Hi everybody. I'm in trouble because we got a premium subscription (since 2018) but my son don't remember which account is. We tried some email add...
  • OneByBoo
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 325 Views
  • 1 replies
  • 0 likes

Have i been hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI think my account might have been hacked. I was logged out of my account and had to log back...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I think...
  • Loxer
  • Community Legend
  • 509 Views
  • 5 replies
  • 0 likes
  • Account
  • 509 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can not search or play anything

I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long time and does not resolve anything, any attempt to...

Screenshot_20190708-141540.png Screenshot_20190708-141419.png Screenshot_20190708-141423.png
  • Newbie
  • I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long...
  • csokepeter90
  • Casual Listener
  • 935 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 935 Views
  • 4 replies
  • 0 likes

Superuser Contribution Guthaben Verfall nach Abo Wechsel

Hallo Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch schon bis Ende des Jahres bezahlt, wenn man das so sagen kann.Habe...

  • Visitor
  • Hallo 🙂   Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch sch...
  • Peter
  • Spotify Legend
  • 1278 Views
  • 1 replies
  • 0 likes
  • Account
  • 1278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reembolso por cambio de cuenta

El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?

  • Newbie
  • El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?
  • Peter
  • Spotify Legend
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't see some albums.

PlanFreeCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueI couldn't play songs from one artist. I checked their page and there were some albums missing. When I logged out I found them. I loged back in and they were gone aga...

  • Casual Listener
  •   Plan Free Country Czech Republic Device PC Operating System Windows 10   My Question or Issue I couldn't play songs from one artist. I checked their page and there were some al...
  • Peter
  • Spotify Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • Account
  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify through Facebook: "Don't have authorisation"

I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I am still logged in on my phone, at work, and in the...

  • Visitor
  • I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I ...
  • Peter
  • Spotify Legend
  • 433 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 433 Views
  • 2 replies
  • 0 likes

Solved!! New subscriber and can't change my country code!

PlanFreeCountryUSADeviceAll devicesOperating SystemAndroid and Windows 10 64bit My Question or IssueI just signed up and I'm working in China. All of the music it's showing me is Chinese and the emails are all in Chinese and I can't change my country...

  • Casual Listener
  • Plan Free Country USA Device All devices Operating System Android and Windows 10 64bit   My Question or Issue I just signed up and I'm working in China. All of the music it's showing m...
  • Billy-J
  • Spotify Star
  • 526 Views
  • 3 replies
  • 0 likes
  • Account
  • 526 Views
  • 3 replies
  • 0 likes