Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9367 Views
3 replies
9 likes
Security

9367 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485111 Views
979 replies
111 likes
Account

485111 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211774 Views
119 replies
117 likes
Account

1211774 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121455 Views
72 replies
12 likes
Account
Login
Premium

121455 Views
72 replies
12 likes

Logged into an old account

Hii have a premium plan. I noticed some strange activity on my acct (songs played I didn’t recognize) so I changed my passwords and logged out everywhere. When I logged back in, the password wasn’t working so I logged in using Facebook. It took me to...

1229053164
Newbie
Hi i have a premium plan. I noticed some strange activity on my acct (songs played I didn’t recognize) so I changed my passwords and logged out everywhere. When I logged back in, the password wasn’t...
2019-06-20 6:20:21 PM
2019-06-22 8:27:51 AM
OneByBoo
Roadie
1027 Views
1 replies
0 likes
Account
Premium

1027 Views
1 replies
0 likes

Double payment via Paypal and Klarna.

I ordered Premium.Paypal took the payment from my Bankaccount. Tha is ok.But Klarna send me a billing also about 0,99€ for getting Spotify Premium.Why? I dont like Karna and so I chose Paypal. How do they know about my order?

LeCoque
Casual Listener
I ordered Premium. Paypal took the payment from my Bankaccount. Tha is ok. But Klarna send me a billing also about 0,99€ for getting Spotify Premium. Why? I dont like Karna and so I chose Paypal. ...
2019-06-21 8:27:34 PM
2019-06-22 8:11:04 AM
OneByBoo
Roadie
738 Views
1 replies
0 likes
Account
Premium

738 Views
1 replies
0 likes

Does saved albums count towards song limit?

İ wonder if with the new update the songs of a saved album count toward song limit? because when i saved an entire album earlier today songs from that album did not show up on my liked songs.

cagkuz
Newbie
İ wonder if with the new update the songs of a saved album count toward song limit? because when i saved an entire album earlier today songs from that album did not show up on my liked songs.
2019-06-21 3:13:53 PM
2019-06-21 10:53:07 PM
awd123
Newbie
751 Views
1 replies
0 likes
Account

751 Views
1 replies
0 likes

Account Can't be Accessed

Plan: FreeCountry: Canada DevicePC, Tv Listening My Question or IssueHey Community, I'm struggling because it looks as though my father changed his account when trying to assist his cousin set up his account. My father's e-mail (*snip*) is now no lon...

mpelude
Newbie
Plan: Free Country: Canada Device PC, Tv Listening My Question or Issue Hey Community, I'm struggling because it looks as though my father changed his account when...
2019-06-21 3:36:22 PM
2019-06-21 9:34:49 PM
Billy-J
Spotify Star
359 Views
1 replies
0 likes
Account

359 Views
1 replies
0 likes

Superuser Contribution Connecting to Facebook and it not changing to full name + disconnecting

---AT&TPremiumUSA---iPhone 8+ on iOS 12.4Macbook Air on Mojave---I've recently been having problems with connecting my Facebook to my account to cover up my username. I have connected it from both devices and when I refresh the application my Faceboo...

slxxgr
Casual Listener
--- AT&T Premium USA --- iPhone 8+ on iOS 12.4 Macbook Air on Mojave --- I've recently been having problems with connecting my Facebook to my account to cover up my username. I have conne...
2019-06-19 12:17:46 AM
2019-06-21 5:54:52 PM
Peter
Spotify Legend
378 Views
2 replies
0 likes
Other

378 Views
2 replies
0 likes

Superuser Contribution PLAN de 3 MESES POR 0.99

PlanFree/PremiumCountryGuatemalaDevicePC, SAMSUNG GALAXY A30 64GBOperating System(iOS 10, Android PIE, Windows 10,etc.) My Question or IssueSoy de Guatemala tengo un problema al canjear una oferta de 0.99 por 3 meses de premium hace 1 semana compre e...

koopasazo
Newbie
Plan Free/Premium Country Guatemala Device PC, SAMSUNG GALAXY A30 64GB Operating System (iOS 10, Android PIE, Windows 10,etc.) My Question or Issue Soy de Guatemala tengo un problema...
2019-06-19 11:15:59 PM
2019-06-21 5:46:20 PM
Peter
Spotify Legend
2656 Views
1 replies
0 likes
Free
Subscription

2656 Views
1 replies
0 likes

Haven't gotten confirmation email

I haven't received my confirmation email. Another post suggested logging in with my username instead of email, and it worked for that person, but I still haven't received mine yet. Apparently, I have reached the "maximum number of times" I can resend...

mhayakawa
Casual Listener
I haven't received my confirmation email. Another post suggested logging in with my username instead of email, and it worked for that person, but I still haven't received mine yet. Apparently, I have...
2019-06-21 5:31:56 AM
2019-06-21 5:49:38 AM
Billy-J
Spotify Star
643 Views
1 replies
0 likes
Account

643 Views
1 replies
0 likes

Solved!! Problems with subscription

Hello, how are you, I have problems with the subscription, before being part of a family group I used Spotify free without problems with a little advertising, as it usually is. Little by little I made my lists, all the songs were played without probl...

Midnightly3
Regular
Hello, how are you, I have problems with the subscription, before being part of a family group I used Spotify free without problems with a little advertising, as it usually is. Little by little I mad...
2019-06-19 1:11:55 AM
2019-06-20 12:01:08 AM
Billy-J
Spotify Star
1170 Views
10 replies
0 likes
Free
Premium

1170 Views
10 replies
0 likes

All songs from an artist downloading and playing despite being 'unliked'

This is a general problem that occurs on all platforms and (I assume) on all licenses. With the new ui update, alongside making the recently played section relegated to a small section on the home screen, someone had the bright idea to make every sin...

Forine
Casual Listener
This is a general problem that occurs on all platforms and (I assume) on all licenses. With the new ui update, alongside making the recently played section relegated to a small section on th...
2019-06-19 2:39:42 PM
2019-06-20 8:36:34 PM
awkwardpickle
Casual Listener
1212 Views
1 replies
0 likes
Account

1212 Views
1 replies
0 likes

Solved!!Superuser Contribution premium account

I would like to have a premium account to avoid commerials!!!! but at moment i can't afford it at this point in time !!! so i guess my question is when i can afford the premium memebrship account to avoid the commericals will i be able to reapply or ...

user-removed
Visitor
I would like to have a premium account to avoid commerials!!!! but at moment i can't afford it at this point in time !!! so i guess my question is when i can afford the premium memebrship account to ...
2019-06-15 5:50:36 PM
2019-06-20 4:23:34 PM
Katerina
Spotify Legend
1644 Views
7 replies
0 likes
Premium

1644 Views
7 replies
0 likes

Premium not playing the musics from the playlist

PlanPremiumCountryHungaryDeviceiPhone 8 My Question or Issue I am a premium user and since I upgrade spotfy I don’t listen to the musics from my playlist. It always plays random musics that are not in my playlist. I want to listen only the musics tha...

femarx
Newbie
Plan Premium Country Hungary Device iPhone 8 My Question or Issue I am a premium user and since I upgrade spotfy I don’t listen to the musics from my playlist. It alway...
2019-06-20 11:36:35 AM
2019-06-20 3:36:46 PM
Billy-J
Spotify Star
346 Views
1 replies
0 likes
Premium

346 Views
1 replies
0 likes

Solved!!Superuser Contribution Wrong content playlist

Hi all, I'm facing the problem where I am following a playlist which is curated by Spotify and shows different songs when I'm logged in. I suspect that the songs that are shown are from a different playlist. However, I do not know from which exact pl...

Bart3000
Casual Listener
Hi all, I'm facing the problem where I am following a playlist which is curated by Spotify and shows different songs when I'm logged in. I suspect that the songs that are shown are ...
2019-06-08 1:56:50 PM
2019-06-20 9:10:37 AM
Katerina
Spotify Legend
756 Views
5 replies
0 likes
Other

756 Views
5 replies
0 likes

Solved!! Transfer ALL account info, friends etc.

Hello there, I am a family premium owner/admin. IRL, I moved hence my address is changed. After looking around a bit, I see that I should create a new account to actually change my address. """ If you moved, entered the wrong address or incorrect inf...

Lafexlos
Casual Listener
Hello there, I am a family premium owner/admin. IRL, I moved hence my address is changed. After looking around a bit, I see that I should create a new account to actually change my address. ...
2019-06-19 11:06:16 AM
2019-06-20 7:51:41 AM
Lafexlos
Casual Listener
669 Views
2 replies
0 likes
Account

669 Views
2 replies
0 likes

Account is just gone?

PlanFree/PremiumCountryGermany Device Samsung Galaxy 9 and Desktop, windows 10 My Question or IssueToday i just got logged out from my account on mobile and on desktop. When i tried to connect with my username it logged me in for a second but the app...

user-removed
Visitor
Plan Free/Premium Country Germany Device Samsung Galaxy 9 and Desktop, windows 10 My Question or Issue Today i just got logged out from my account on mobile...
2019-06-19 4:33:07 PM
2019-06-20 7:44:06 AM
OneByBoo
Roadie
466 Views
1 replies
0 likes
Account
Login
Premium
Subscription

466 Views
1 replies
0 likes

Cant find email

PlanPremiumCountryUSA DeviceMoto E4 PlusOperating SystemAndroid My Question or IssueI can not find the email associated with a premium accountHere is the account ID if that helps

uh_man
Newbie
Plan Premium Country USA Device Moto E4 Plus Operating System Android My Question or Issue I can not find the email associated with a premium account Here is the accou...
2019-06-19 11:09:56 PM
2019-06-20 6:39:00 AM
Billy-J
Spotify Star
402 Views
1 replies
0 likes
Login
Premium

402 Views
1 replies
0 likes

Spotify accounts hacked

Spotify has some serious security issues. My little brothers account got hacked last week, and now mine got hacked a few days ago. We don't even live together. I know how to logout all accounts etc. but that does not do anything when they keep coming...

Jowo
Regular
Spotify has some serious security issues. My little brothers account got hacked last week, and now mine got hacked a few days ago. We don't even live together. I know how to logout ...
2019-06-19 9:55:21 AM
2019-06-19 9:18:42 PM
Billy-J
Spotify Star
472 Views
3 replies
0 likes
Account

472 Views
3 replies
0 likes

How can I change my user name 22gxbcc3rnblgtmwta3elvqbxq?

PlanFree/PremiumCountry Brasil DeviceMotorola OneOperating SystemAndroid One My Question or IssueI deleted my facebook, so I almost lost my account here, you helped me to put in my e-mail, but my username now is 22gxbcc3rnblgtmwta3elvqbxq and I can't...

marydamasceno
Newbie
Plan Free/Premium Country Brasil Device Motorola One Operating System Android One My Question or Issue I deleted my facebook, so I almost lost my account here, you...
2019-06-19 7:59:21 PM
2019-06-19 8:19:02 PM
A_Musicophile
Community Legend
414 Views
2 replies
0 likes
Account

414 Views
2 replies
0 likes

I think my account is hacked.

PlanPremiumCountryNetherlandsDeviceSony experiaOperating SystemWindows 10 My Question or IssueI want to know if it is possible to see where everybody is logged in. Because i have chanced my password for like 5 times today but there is someone or some...

okkie
Casual Listener
Plan Premium Country Netherlands Device Sony experia Operating System Windows 10 My Question or Issue I want to know if it is possible to see where everybody is logged in. Because i ...
2019-06-18 4:07:11 PM
2019-06-19 5:08:31 PM
mackhax0r
Casual Listener
1718 Views
7 replies
0 likes
Account
Login
Security

1718 Views
7 replies
0 likes

Superuser Contribution Facebook link not changing display name

I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to flow over to the account. Well its been about a week,...

192000Hertz
Regular
I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to fl...
2019-06-05 1:55:30 AM
2019-06-19 4:17:13 PM
Peter
Spotify Legend
1993 Views
7 replies
0 likes
Account

1993 Views
7 replies
0 likes

Superuser Contribution Song does not appear in playlists on my devices

PlanPremiumCountrySweden Device(iPhone 6s)Operating System(iOS 12.3.1) Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my devices, but it shows on other peoples devices. I think the playlists aren’t updating for me. How ...

Jossan235
Casual Listener
Plan Premium Country Sweden Device (iPhone 6s) Operating System (iOS 12.3.1) Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my dev...
2019-06-13 10:18:50 AM
2019-06-19 3:59:13 PM
Peter
Spotify Legend
431 Views
3 replies
0 likes
Account
Other
Premium

431 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts