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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484634 Views
  • 979 replies
  • 111 likes
  • Account
  • 484634 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211620 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211620 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Superuser Contribution Eu aceito o convite do plano duo, quando coloco o endereço da erro

Coloco o mesmo endereço que o administrador, mas aparece “erro” nao estou fazendo nada de errado coloco o endereço certo, ja tentei pela guia anonima tentei de todos o jeitos

  • Visitor
  • Coloco o mesmo endereço que o administrador, mas aparece “erro” nao estou fazendo nada de errado coloco o endereço certo, ja tentei pela guia anonima tentei de todos o jeitos
  • Maria
  • Moderator
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

Adding my wife to the Premium Duo

PlanPremium/DuoCountryJapanDeviceGalaxy / iPhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy country is set to USMy wife's is set to JapanWe live in Japan togetherNeither of us can change the regionCan't change the c...

  • Visitor
  •   Plan Premium/Duo Country Japan Device Galaxy / iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My country is set to US My wife's is...
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Can I transfer my "Liked songs" to another account?

My Question or IssueMy username became a string of numbers after disassociating with facebook, and I want to create a new account detached from them. Is it possible to transfer the "Liked songs", along with the playlists, from the facebook account to...

  • Casual Listener
  • My Question or Issue My username became a string of numbers after disassociating with facebook, and I want to create a new account detached from them. Is it possible to transfer the "Liked songs", a...
  • Rare7tdr
  • Visitor
  • 81842 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 81842 Views
  • 3 replies
  • 0 likes

how do i remove offline devices?

i am not able to download songs kindly remove offline devices from my account plz...

  • Visitor
  • i am not able to download songs kindly remove offline devices from my account plz...
  • Maxim
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Merging accounts

I am paying for two accounts (ugh!). How do I merge the two accounts so that neither of us lose our playlists/favorites etc?

  • Newbie
  • I am paying for two accounts (ugh!).  How do I merge the two accounts so that neither of us lose our playlists/favorites etc? 
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 240 Views
  • 1 replies
  • 0 likes

I tried entering my Gmail but I forgot my password so I clicked forgot pass

I forgot my password so I clicked forgot password but it said the email didn't exist so I signed up with Google and it got an error and then I reloaded the page but it still showed me the error page

  • Visitor
  • I forgot my password so I clicked forgot password but it said the email didn't exist so I signed up with Google and it got an error and then I reloaded the page but it still showed me the error page
  • ribezaz
  • Spotify Star
  • 438 Views
  • 1 replies
  • 1 likes
  • 438 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to login to spotify account connected to unused email

I have an account that was made sometime between 2013-2015 and it has a Spotify account that was made with the email address. I was somehow able to login to the account back in 2020 but now I can't login to the email account because it's no longer un...

  • Visitor
  • I have an account that was made sometime between 2013-2015 and it has a Spotify account that was made with the email address. I was somehow able to login to the account back in 2020 but now I can't l...
  • Novy
  • Moderator
  • 669 Views
  • 1 replies
  • 0 likes
  • Account
  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login, reset password or delete account

I want to login, it says there's an issue, I try to reset password and it tells me there's no account linked to my email. I then try to make a new account with that email but it says there's already an email linked to that account. Did I get suspende...

  • Visitor
  • I want to login, it says there's an issue, I try to reset password and it tells me there's no account linked to my email. I then try to make a new account with that email but it says there's already ...
  • Not applicable
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google home pauses on linked Spotify premium account

PlanPremiumCountryIreland DeviceGoogle HomeOperating System Hi,I have Google Home linked to my Spotify premiumaccount and after about 10 seconds Google Home stops playing the song. Also If casting form Spotify iPhone app Spotify cycles through 10 or ...

  • Casual Listener
  • Plan Premium Country Ireland   Device Google Home Operating System   Hi, I have Google Home linked to my Spotify premium account and after about 10 seconds Google Home stops pl...
  • Not applicable
  • 26373 Views
  • 27 replies
  • 2 likes
  • Premium
  • 26373 Views
  • 27 replies
  • 2 likes

Superuser Contribution How to find email address associated with account.

I opened a spotify premium account but I've forgotten the email address associated with it. Just got a new phone and I can't login. Is there any way to find it through the app??

  • Visitor
  • I opened a spotify premium account but I've forgotten the email address associated with it. Just got a new phone and I can't login. Is there any way to find it through the app??   
  • Danscma
  • Visitor
  • 159336 Views
  • 6 replies
  • 1 likes
  • Account
  • 159336 Views
  • 6 replies
  • 1 likes

Superuser Contribution I moved to Madagascar but cant find the country in modify profile free acc

My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy and sometimes France, which doesn’t allow me to use ...

  • Visitor
  • My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy a...
  • Novy
  • Moderator
  • 423 Views
  • 3 replies
  • 0 likes
  • 423 Views
  • 3 replies
  • 0 likes

Merging 2 artist profiles

I work with an artist who has 2 profiles, each with a slightly different name. How can we get these profiles merged into one?

  • Newbie
  • I work with an artist who has 2 profiles, each with a slightly different name.  How can we get these profiles merged into one?
  • Maxim
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 338 Views
  • 1 replies
  • 0 likes

Free keeps opening but bought premium on different email

I bought premium but it is on an apple email address. App keeps opening on old free address. Not sure how to change info like username and address on app so that it is the premium account

  • Visitor
  • I bought premium but it is on an apple email address. App keeps opening on old free address. Not sure how to change info like username and address on app so that it is the premium account
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot set device password

I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after trying once, the link to this page disappeared from my a...

  • Casual Listener
  • I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after tr...
  • RandomCustomer
  • Regular
  • 1074 Views
  • 11 replies
  • 0 likes
  • 1074 Views
  • 11 replies
  • 0 likes

Set device password still doesn't work, and now you've removed that ability.

PlanPremiumCountryUSDeviceRaspberry Pi based speakersOperating SystemBuster My Question or IssueSpotify has removed the ability for me to use device passwords on various objects in my home, and then updated the Spotify programs to not see my raspberr...

  • Regular
  • Plan Premium Country US Device Raspberry Pi based speakers Operating System Buster   My Question or Issue Spotify has removed the ability for me to use device passwords on various obje...
  • 318 Views
  • 0 replies
  • 0 likes
  • Premium
  • 318 Views
  • 0 replies
  • 0 likes

Payment not except

I'm having trouble paying

  • Visitor
  • I'm having trouble paying
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

I also want to block the user who blocked me.

DeviceiPhone 13 ProOperating SystemWindows 10 My Question or IssueI was blocked by a user. I also want to block that user, but I can't because I can't see the user's profile. This is the profile link of the user I want to block.Spotify – Yusin Jang

  • Newbie
  • Device iPhone 13 Pro Operating System Windows 10   My Question or Issue I was blocked by a user. I also want to block that user, but I can't because I can't see the user's profile.  ...
  • Maxim
  • Spotify Star
  • 1164 Views
  • 2 replies
  • 0 likes
  • Account
  • 1164 Views
  • 2 replies
  • 0 likes

Unable to add music on my Podcast using Spotify

Hey Spotify,I am currently having trouble adding music to my video directly from Spotify. Could you please let me know how I can add music to my video and if there is a way to edit the music on Spotify? I can't find an option for editing the music.

  • Regular
  • Hey Spotify, I am currently having trouble adding music to my video directly from Spotify. Could you please let me know how I can add music to my video and if there is a way to edit the music on Spo...
  • Billy-J
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Concert Emails Have Wrong Location

PlanPremium CountryUS My Question or IssueConcert email notifications are forDallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings.

  • Casual Listener
  • Plan Premium   Country US   My Question or Issue Concert email notifications are for Dallas. When I click the change location button it brings me to my account which is properly set...
  • soxmusix
  • Newbie
  • 7331 Views
  • 18 replies
  • 5 likes
  • Other
  • 7331 Views
  • 18 replies
  • 5 likes

Superuser Contribution Remove offline devices

Hey,How can I remove devices that hold downloads to listen offline to music on Spotify? My app on my smartphone tells me I need to remove some device before I can download the music on my new smartphone. I've found some articles always referring to t...

  • Visitor
  • Hey, How can I remove devices that hold downloads to listen offline to music on Spotify?   My app on my smartphone tells me I need to remove some device before I can download the music on my ...
  • Lappro
  • Regular
  • 14877 Views
  • 10 replies
  • 7 likes
  • Account
  • 14877 Views
  • 10 replies
  • 7 likes