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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484640 Views
  • 979 replies
  • 111 likes
  • Account
  • 484640 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Cant Change Country - Payment Details and Location

Hi there, I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account I used to set it up doesnt have the correct funds and the Account went back to the Free version. I now cant chang...

  • Casual Listener
  • Hi there,   I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account  I used to set it up doesnt have the correc...
  • NerdyBiker
  • Casual Listener
  • 528 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 528 Views
  • 4 replies
  • 0 likes

Passwort vergessen, Benutzername wird nicht erkannt, E-Mail passt nicht

Hi zusammen! Ich kann mich nicht mehr mit meinem Premium-Account anmelden.Ich habe mein Passwort vergessen und wollte es zuruecksetzen.Da ich nicht wusste mit welcher E-Mail Adresse ich angemeldet war, habe ich den Benutzenamen eingegeben. Dieser wir...

  • Newbie
  • Hi zusammen!   Ich kann mich nicht mehr mit meinem Premium-Account anmelden. Ich habe mein Passwort vergessen und wollte es zuruecksetzen. Da ich nicht wusste mit welcher E-Mail Adresse ich ...
  • 1224 Views
  • 0 replies
  • 1 likes
  • 1224 Views
  • 0 replies
  • 1 likes

spotify looks updated and is acting funny

I recently deleted my old spotify account and made a new one because I wanted to change my name (they were both free, not premium). Ever since I've made my new one the whole look is different. There are only three menu bars at the bottom that say 'yo...

  • Newbie
  • I recently deleted my old spotify account and made a new one because I wanted to change my name (they were both free, not premium). Ever since I've made my new one the whole look is different. There ...
  • Maxim
  • Spotify Star
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

How to add my name in my account

I have an old account wich only shows my username. However, I want to add my name and surname in my account. My account is free. Nowadays, when creating a new account, I know you can personalize it by creating a profile name. Question: I can only cho...

  • Visitor
  • I have an old account wich only shows my username. However, I want to add my name and surname in my account. My account is free. Nowadays, when creating a new account, I know you can p...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Premium account, forget the email and password

(I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i forgot the email and the password, probably during th...

  • Casual Listener
  • (I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i fo...
  • beachdevo25
  • Music Fan
  • 1736 Views
  • 3 replies
  • 0 likes
  • 1736 Views
  • 3 replies
  • 0 likes

Solved!! How to reset family account and restart with a new adress

Hiİ do believe spotify family management tool is very very poor andnot user friendlyI invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adress. Later i cannot see it, i cannot change it and my da...

  • Casual Listener
  • Hi İ do believe spotify family management tool is very very poor andnot user friendly I invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adre...
  • Angelo1302
  • Newbie
  • 2110 Views
  • 5 replies
  • 0 likes
  • 2110 Views
  • 5 replies
  • 0 likes

Upgrade with paysafe card not working

HI , I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online shop " .. How can I get it work ?

  • Newbie
  • HI ,    I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online ...
  • Joycevg
  • Newbie
  • 861 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 861 Views
  • 2 replies
  • 0 likes

Solved!! "Lithium Community- Production" in Approved Applications

I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is? Any information would be appreciated, thanks. I went ahead and...

  • Casual Listener
  • I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is?   An...
  • evilsideburn
  • Newbie
  • 70701 Views
  • 10 replies
  • 9 likes
  • 70701 Views
  • 10 replies
  • 9 likes

My facebook email has not updated

Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am still having the problem. I updated it 2 days ago....

  • Newbie
  • Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am...
  • kejt_
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Been charged twice in 2 days for family premium why ???

Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy

  • Newbie
  • Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy 
  • kejt_
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Can't find my account

Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The money is coming out of my bank account and we can us...

  • Visitor
  • Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The m...
  • kejt_
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Acount sign in dosent work

I don't know why but i'm inserting my username and password but my account is'nt logging in at all.Beside that it dosen't even give a replay about the meter, not "email aderres or password is in correct" or some thing else at all.what can i do to fix...

  • Newbie
  • I don't know why but i'm inserting my username and password but my account is'nt logging in at all. Beside that it dosen't even give a replay about the meter, not "email aderres or password is ...
  • MauriceMV
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook connectivity

I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but no fix has been posted. Cheers

  • Regular
  • I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but...
  • Itsakindofmagic
  • Regular
  • 703 Views
  • 8 replies
  • 0 likes
  • 703 Views
  • 8 replies
  • 0 likes

Trouble linking Spotify to Google Assistant

I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spotify with my Google account and have tried linking w...

  • Casual Listener
  • I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spot...
  • 340 Views
  • 0 replies
  • 0 likes
  • Account
  • 340 Views
  • 0 replies
  • 0 likes

Family Plan: No one is able to accept my invite

I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this mess. Of course, all human beings at Spotify have a...

  • Newbie
  • I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this ...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! Account Stolen Easily

I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day.Now i am paying premium for an account i cant even use! Support is being slow abo...

  • Newbie
  • I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day. Now i am paying premium for ...
  • Nodo1
  • Newbie
  • 4126 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 4126 Views
  • 2 replies
  • 0 likes

Wrong picture showing in search

Hello, I changed my profile picture, but when I do a search, I still see the old picture. How do I change that? thank you!

  • Newbie
  • Hello,   I changed my profile picture, but when I do a search, I still see the old picture. How do I change that?   thank you!
  • Maxim
  • Spotify Star
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Tarjetas de regalo

Compre una targeta de regalo en una tienda distribuidora, pero la acabo de activar, y en mi cuenta aparece como si aun no hubiese activado la cuenta premium, ¡ayuda!

  • Casual Listener
  • Compre una targeta de regalo en una tienda distribuidora, pero la acabo de activar, y en mi cuenta aparece como si aun no hubiese activado la cuenta premium, ¡ayuda!
  • mizluca
  • Newbie
  • 1816 Views
  • 8 replies
  • 0 likes
  • 1816 Views
  • 8 replies
  • 0 likes

Changing account, but keeping playlists?

I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another. That's OK, but what I would like to be able to do is somehow export my current playlists, so I can import them into my new ...

  • Visitor
  • I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another.  That's OK, but what I would like to be able to do is somehow expor...
  • IguanaSetup
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Premium
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Subscription problem: Oops something went wrong!

I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an error at the top sayng "Oops! Something went wrong! Pl...

  • Casual Listener
  • I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an err...
  • Stellistarz
  • Casual Listener
  • 74849 Views
  • 9 replies
  • 3 likes
  • Subscription
  • 74849 Views
  • 9 replies
  • 3 likes