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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9359 Views
  • 3 replies
  • 9 likes
  • Security
  • 9359 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484998 Views
  • 979 replies
  • 111 likes
  • Account
  • 484998 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211761 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211761 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121444 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121444 Views
  • 72 replies
  • 12 likes

I can't change the country.

Hello Spotify and welcome to Romania, thanks for bringing your nice services to us. I have one small problem, I cannot change the country in my user settings even tho I am in Romania. It's on USA right now and I am unable to scroll and select Romania...

  • Visitor
  • Hello Spotify and welcome to Romania, thanks for bringing your nice services to us.  I have one small problem, I cannot change the country in my user settings even tho I am in Romania. It's on ...
  • beletruz
  • Casual Listener
  • 859 Views
  • 4 replies
  • 0 likes
  • 859 Views
  • 4 replies
  • 0 likes

Spotify gift card did not arrive to recipient address

I bought a gift card and entered my email address and recipient address on 20th of March. Neither I nor recipient received the email with the card. I have receipt order number. How much time does it take to deliver a gift card?

  • Newbie
  • I bought a gift card and entered my email address and recipient address on 20th of March. Neither I nor recipient received the email with the card. I have receipt order number. How much time does it ...
  • Maxim
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Account hack

Hi,i logged onto my spotify account this morning and it says it is been used via internet explorer (I have only ever logged in on my iPhone app). When I try and interrupt it, the instantly play a song and do this so I can’t use my account. I have tri...

  • Newbie
  • Hi, i logged onto my spotify account this morning and it says it is been used via internet explorer (I have only ever logged in on my iPhone app). When I try and interrupt it, the instantly play a...
  • Maxim
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
  • 390 Views
  • 1 replies
  • 0 likes

Profile Picture?

I can't seem to change my profile picture neither through my phone nor desktop. I've seen this question answered but more than 4 years ago. So those 4 year old solutions to my question don't seem to exist anymore. Help please!

  • Newbie
  • I can't seem to change my profile picture neither through my phone nor desktop. I've seen this question answered but more than 4 years ago. So those 4 year old solutions to my question don't seem to ...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Spotify on different time zone

Spotify account settings is set to Australia however it keeping telling me suggesting sleep time music first thing in the morning or vice versa and telling me it's Sunday when it's Monday morning. Does this happen to all Australian Spotify users or d...

  • Casual Listener
  • Spotify account settings is set to Australia however it keeping telling me suggesting sleep time music first thing in the morning or vice versa and telling me it's Sunday when it's Monday morning. Do...
  • Alfredo
  • Roadie
  • 6116 Views
  • 5 replies
  • 0 likes
  • 6116 Views
  • 5 replies
  • 0 likes

discount italian student

Hi, i'd like to know if it s possible to sign for the premium account with discount for student in italy, thank you

  • Newbie
  • Hi, i'd like to know if it s possible to sign for the premium account with discount for student in italy, thank you
  • justleila
  • Newbie
  • 1858 Views
  • 4 replies
  • 0 likes
  • 1858 Views
  • 4 replies
  • 0 likes

How do I switch old premium account to new premium account?

Hi guys, I just created a new spotify account with a new email and wanted to switch my premium account to that one. How do I go about doing that?

  • Newbie
  • Hi guys, I just created a new spotify account with a new email and wanted to switch my premium account to that one. How do I go about doing that? 
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Someone stole my account.

Some Spanish guy with the email *snip* is now using my account. He has changed my password and email address and somehow disconnected my facebook account. Which I believe is done by some kind of exploit. I want it back before he screws my 3-years-old...

  • Casual Listener
  • Some Spanish guy with the email    *snip*   is now using my account. He has changed my password and email address and somehow disconnected my facebook account. Which I believ...
  • emre4
  • Casual Listener
  • 531 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant log in

I have this spotify for a long time and in that period i bought a new phone so i had to log in but i didnt knew the password i forgot and i did the forgot my password thing but it sent a code to my number but i have an new number and my old number is...

  • Newbie
  • I have this spotify for a long time and in that period i bought a new phone so i had to log in but i didnt knew the password i forgot and i did the forgot my password thing but it sent a code to my n...
  • SergioDavid
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in issues

I can not seem to log in to my I phone app despite resetting the password ? I apparently have two accounts one linked to Facebook how do I disable the account I no longer need? I’m paying for a service I can’t not use via vodaphone

  • Visitor
  • I can not seem to log in to my I phone app despite resetting the password ? I apparently have two accounts one linked to Facebook how do I disable the account I no longer need? I’m paying for a servi...
  • SergioDavid
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Changing Location Problem

My account is currently GB registered and I'm trying to change it to US registered where I am now living. I have student account and believe I can get Hulu with this but I can't while it's GB registered. I have tried changing my location as instructe...

  • Casual Listener
  • My account is currently GB registered and I'm trying to change it to US registered where I am now living. I have student account and believe I can get Hulu with this but I can't while it's GB registe...
  • jamiedee3
  • Casual Listener
  • 4332 Views
  • 7 replies
  • 1 likes
  • 4332 Views
  • 7 replies
  • 1 likes

my account was erased

ok i had spotify for a couple of years and had spotify premium family and now it wouldn't sign me into my account then spotify sends me a confirm your account email and when i did that my account lost everything including my premium what the heck is ...

  • Visitor
  • ok i had spotify for a couple of years and had spotify premium family and now it wouldn't sign me into my account then spotify sends me a confirm your account email and when i did that my account los...
  • user-removed
  • Not applicable
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

Unknown webplayer device connected

I've got an unknown webplayer (chrome) always connected to my spotify account. Every few mintues, whoever/whatever is controlling that player will skip to the next song, switch to a new playlist, or stop/start playing the current song. It's made me a...

  • Casual Listener
  • I've got an unknown webplayer (chrome) always connected to my spotify account. Every few mintues, whoever/whatever is controlling that player will skip to the next song, switch to a new playlist, or ...
  • mon01ith
  • Casual Listener
  • 705 Views
  • 1 replies
  • 1 likes
  • 705 Views
  • 1 replies
  • 1 likes

Cannot Log In - Android App

Upon attemping to log in using the android app downloaded from the play store, it it says logging in.but then nothing happens. I click log in again the same happens. I can log in on the website and use the webplayer just fine but I just can't log in ...

  • Casual Listener
  • Upon attemping to log in using the android app downloaded from the play store, it it says logging in.but then nothing happens. I click log in again the same happens. I can log in on the website and u...
  • terracecooper
  • Casual Listener
  • 1019 Views
  • 1 replies
  • 1 likes
  • 1019 Views
  • 1 replies
  • 1 likes

Solved!! How can I keep Facebook deactivated?

Okay, so I want to keep my facebook deactivated, but when I log into Spotify it reactivates my Facebook. Is there a way to keep Facebook deactivated and use spotify? I don't mind even linking my account with a new facebook account that has no friends...

  • Casual Listener
  • Okay, so I want to keep my facebook deactivated, but when I log into Spotify it reactivates my Facebook. Is there a way to keep Facebook deactivated and use spotify?   I don't mind even linkin...
  • jbtparsons
  • Newbie
  • 251078 Views
  • 54 replies
  • 3 likes
  • 251078 Views
  • 54 replies
  • 3 likes

I can't get access to my artist page

I've tried twice to get approved for my artist page & have heard nothing. Who can I contact about getting access?

  • Newbie
  • I've tried twice to get approved for my artist page & have heard nothing. Who can I contact about getting access? 
  • Maxim
  • Spotify Star
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Locked account : email was baffling and flat out insulting.

I installed spotify ONCE on only ONE device about 10 days ago, just to see if I liked it. I made a quick play list, and didn't enjoy the interface much, but was pretty good. TODAY, I receive the email below. I could understand that if I had it instal...

  • Casual Listener
  • I installed spotify ONCE on only ONE device about 10 days ago, just to see if I liked it.   I made a quick play list,  and didn't enjoy the interface much, but was pretty good. TODAY,&...
  • RemovingSpotify
  • Casual Listener
  • 2086 Views
  • 6 replies
  • 0 likes
  • 2086 Views
  • 6 replies
  • 0 likes

Superuser Contribution Deleting current account to start another one.

How do I delete an account and start another one?I changed my address so I want to change the postal code but spotify won't let me do that.I also don't want my spotify account to link with my facebook so I did what the people told me to do but it jus...

  • Visitor
  • How do I delete an account and start another one? I changed my address so I want to change the postal code but spotify won't let me do that. I also don't want my spotify account to link with my fac...
  • Leo
  • Spotify
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get premium account

Hi Guys, I'm Giovani and talking from Brazil.I have a problem with spotify.I buy a premium student account, and the premium r not found in my account, i don't know why... I have other question. Its possible, i change this premium for other account? l...

  • Newbie
  • Hi Guys, I'm Giovani and talking from Brazil. I have a problem with spotify. I buy a premium student account, and the premium r not found in my account, i don't know why...   I have other qu...
  • Leo
  • Spotify
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution login

cant login to my hulu account using my spotify login, i have the student plan?

  • Newbie
  • cant login to my hulu account using my spotify login, i have the student plan?
  • Leo
  • Spotify
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes