Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Someone stole my account.

Someone stole my account.

Some Spanish guy with the email 

 

*snip*

 

is now using my account. He has changed my password and email address and somehow disconnected my facebook account. Which I believe is done by some kind of exploit. I want it back before he screws my 3-years-old playlists. Btw I am purposely not blurring the email out. Need help quick. I am going on a trip tomorrow and I want the premium subscription I have been paying for years. I also can't access Spotify through my facebook account for some reason.

 

*edit that a**hole just deleted my entire saved songs and filled it with Spanish garbage. 

spotifylıntısı.PNG
Reply
1 Reply

Spotify has a good product, but it also has the *^#*#! customer service infrastructure I have ever seen. I can't send an individual support ticket, so when I try to send it through normal means it goes to the pricks email address. It also keeps switching between German, English, and Turkish which to makes no **bleep** sense whatsoever.

spotifyı.PNG

Suggested posts