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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9352 Views
  • 3 replies
  • 9 likes
  • Security
  • 9352 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484925 Views
  • 979 replies
  • 111 likes
  • Account
  • 484925 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211746 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211746 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121424 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121424 Views
  • 72 replies
  • 12 likes

Superuser Contribution Playlist Content Disappearing

I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (close to 10k) songs before splitting them. I keep aboou...

  • Casual Listener
  • I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (clos...
  • msudawg12
  • Casual Listener
  • 914 Views
  • 4 replies
  • 0 likes
  • Playlists
  • 914 Views
  • 4 replies
  • 0 likes

Change username or name profile

Hello spotify community, i need helpHow to change my profile name on spotify my profile name changted to name from Facebook (i dont need it) please help me

  • Newbie
  • Hello spotify community, i need help How  to change my profile name on  spotify my profile name  changted to name from Facebook (i dont need it) please help me
  • Maxim
  • Spotify Star
  • 1375 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 1375 Views
  • 5 replies
  • 0 likes

Offline Access Withdrawn

Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also the one that says offline access has been withdrawn...

  • Newbie
  • Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also ...
  • LoganHelps
  • Composer
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Cant login no error messege

Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message

  • Newbie
  • Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message 
  • Al_Z
  • Newbie
  • 478 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 478 Views
  • 1 replies
  • 0 likes

gift card delivery time

I bought a gift card for a friend and set it to be delivered via email on a certain date. Is there a certain time during that day that it will be emailed to him? Will I receive an additional email confirming that he received the gift card?

  • Newbie
  • I bought a gift card for a friend and set it to be delivered via email on a certain date.  Is there a certain time during that day that it will be emailed to him? Will I receive an additional em...
  • nosdrahcir19
  • Newbie
  • 3424 Views
  • 11 replies
  • 6 likes
  • 3424 Views
  • 11 replies
  • 6 likes

Solved!! Locked out of my account on mobile.

Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.

  • Casual Listener
  • Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.
  • vipervanquisher
  • Casual Listener
  • 1944 Views
  • 4 replies
  • 0 likes
  • 1944 Views
  • 4 replies
  • 0 likes

Hacked account, changed mail, forgotten password

My account has been hacked and the email-adress has been changed by the hacker. I have forgotten my Spotify password. I log in using my Facebook account. How do I change my password so the hacker no longer get access to my account?

  • Casual Listener
  • My account has been hacked and the email-adress has been changed by the hacker. I have forgotten my Spotify password. I log in using my Facebook account. How do I change my password so the hacker no ...
  • Gmhot
  • Casual Listener
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

Hacked account- no solution?

My Spotify account has been hacked by someone Spanish it seems, deleting my playlists all the time and making their own and playing music on Spotify connect so I can’t! I’ve logged out of all devices many times- doesn’t work. Changed my Facebook pass...

  • Newbie
  • My Spotify account has been hacked by someone Spanish it seems, deleting my playlists all the time and making their own and playing music on Spotify connect so I can’t! I’ve logged out of all devices...
  • Maxim
  • Spotify Star
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

(Israel)-Can't upgrade to premium- "zip code invalid" error

I've been trying to get the 30 days premium, but on the payment screen I am required to provide my zip code, I entered it exactly as it appears on my post office website but I get the "invalid postal code" error and can't get through. I already chang...

  • Newbie
  • I've been trying to get the 30 days premium, but on the payment screen I am required to provide my zip code, I entered it exactly as it appears on my post office website but I get the "invalid postal...
  • 668 Views
  • 0 replies
  • 0 likes
  • 668 Views
  • 0 replies
  • 0 likes

no puedo entrar en mi cuenta

HOLA.incio sesion desde mi movil con face y me aparece mi cuenta premium con un nombre de usuario rarisimo, PERO cuando intento inciar sesion desde otro dispositivo copn mi face... me dice que no estoy registrada...QUE HAGO?

  • Newbie
  • HOLA. incio sesion desde mi movil con face y me aparece mi cuenta premium con un nombre de usuario rarisimo, PERO cuando intento inciar sesion desde otro dispositivo copn mi face... me dice que no e...
  • 276 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 276 Views
  • 0 replies
  • 0 likes

Spotify Connect for Car

Hi,I was wondering if you could help me please. My Spotify does not seem to be connecting to my Ford Fiesta anymore?? It used to connect but I am not sure what Spotify have done now to stop it from connecting to my car- I can connect my phone perfect...

  • Newbie
  • Hi, I was wondering if you could help me please. My Spotify does not seem to be connecting to my Ford Fiesta anymore?? It used to connect but I am not sure what Spotify have done now to stop it from...
  • Fancy89
  • Newbie
  • 686 Views
  • 1 replies
  • 0 likes
  • 686 Views
  • 1 replies
  • 0 likes

Abnormal activity in my account - what is it?

Hi there! Yesterday I have received a strage e-mail from spotify.Dear user: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is safe. To access your Spotify account, simply uninstall an...

  • Casual Listener
  • Hi there! Yesterday I have received a strage e-mail from spotify. Dear user: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is s...
  • mcclaud1
  • Newbie
  • 17242 Views
  • 9 replies
  • 0 likes
  • Account
  • 17242 Views
  • 9 replies
  • 0 likes

Solved!! Charged premium but showing free account

I am using an iPhone and subscribing via Apple ID. Due to issues with the credit card, the first attempt to charge was rejected. Subsequently a 2nd attempt was made and successful. I received the email receipt but am still not able to access premium ...

  • Casual Listener
  • I am using an iPhone and subscribing via Apple ID. Due to issues with the credit card, the first attempt to charge was rejected. Subsequently a 2nd attempt was made and successful. I received the ema...
  • delons
  • Casual Listener
  • 1145 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1145 Views
  • 2 replies
  • 0 likes

Solved!! Problem with loggin

Hi! I have one problem. Till now I used my Spotify premium, polish version, but I am living in Switzerland. I was paying in polish currency every month. Now I see information, that using my polish Spotify in Switzerland is no more possible. There is ...

  • Newbie
  • Hi! I have one problem. Till now I used my Spotify premium, polish version, but I am living in Switzerland. I was paying in polish currency every month. Now I see information, that using my polish Sp...
  • phan_times
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

I cannot access radio on spotify

Hi, I just purchased the premium yesterday (anh now I'm on 30 days trial) and when I open my spotify account there isn't radio in it, either on ios devices or on windows 10. I wonder if there is a sever problem or it happens only to my account Thanks

  • Regular
  • Hi, I just purchased the premium yesterday (anh now I'm on 30 days trial) and when I open my spotify account there isn't radio in it, either on ios devices or on windows 10. I wonder if there is a se...
  • ab-995
  • Composer
  • 731 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 731 Views
  • 8 replies
  • 0 likes

Email confirmation

Hi,I recently subscribed to the student premium version of Spotify and I was suppose to get an email confirmation but it's been 3 days and I have not gotten anything. I have checked **bleep** and main email account but have found nothing. Can anyone ...

  • Newbie
  • Hi, I recently subscribed to the student premium version of Spotify and I was suppose to get an email confirmation but it's been 3 days and I have not gotten anything. I have checked **bleep** and m...
  • ab-995
  • Composer
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Change Email to One with an Existing Account

I was wondering if there was anyway to change an account's email to another account's email. Ex: *snip* to *snip* I had a small problem when my dad started a family premuim account as I had already started an account with the email I would like to us...

  • Visitor
  • I was wondering if there was anyway to change an account's email to another account's email.   Ex: *snip* to *snip*   I had a small problem when my dad started a family premuim account ...
  • phan_times
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Someone using my account

Someone is using my account and deleted all of my playlist and unfollow all of my artists even I’ve changed my password he/she still can access my account what can I do?

  • Casual Listener
  • Someone is using my account and deleted all of my playlist and unfollow all of my artists even I’ve changed my password he/she still can access my account what can I do?
  • dinomight
  • Spotify Star
  • 671 Views
  • 3 replies
  • 0 likes
  • 671 Views
  • 3 replies
  • 0 likes

Google Home with Family Subscription

Spotify family accounts (except for the main account) do not work on Google Home. When Google Home is instructed to play music on Spotify, it will attempt to do so, but after a few seconds of silence, it will say "sorry, something went wrong...". The...

  • Newbie
  • Spotify family accounts (except for the main account) do not work on Google Home. When Google Home is instructed to play music on Spotify, it will attempt to do so, but after a few seconds of silence...
  • dtello
  • Newbie
  • 9255 Views
  • 21 replies
  • 12 likes
  • 9255 Views
  • 21 replies
  • 12 likes

Connect to Facebook not Working

Dear Spotify Team, I have created an account on spotify some years back and now I cannot connect to facebook using the Connect to Facebook button under Settings -> Social. When I try to directly use the Facebook Login as Username and Password - it sa...

  • Visitor
  • Dear Spotify Team,  I have created an account on spotify some years back and now I cannot connect to facebook using the Connect to Facebook button under Settings -> Social.  When I try...
  • 755 Views
  • 0 replies
  • 7 likes
  • 755 Views
  • 0 replies
  • 7 likes