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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9260 Views
  • 3 replies
  • 9 likes
  • Security
  • 9260 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483841 Views
  • 979 replies
  • 111 likes
  • Account
  • 483841 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211405 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211405 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121141 Views
  • 72 replies
  • 12 likes

Neuer Account, Daten uebertragbar?

Hey Ich wuerde gerne einen neuen Account oeffnen, da ich mittlerweile keine Follower mehr haben will, zumindest keine, die mich kennen. Da nur den Benutzernamen zu aendern nicht die Follower loescht, will ich einen neuen Account und meine Playlists u...

  • Newbie
  • Hey 🙂 Ich wuerde gerne einen neuen Account oeffnen, da ich mittlerweile keine Follower mehr haben will, zumindest keine, die mich kennen. Da nur den Benutzernamen zu aendern nicht die Follower loes...
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Alteraram o e-mail associado a minha conta Spotify

Nao consigo entrar no Spotify via e-mail e senha. Somente Facebook. Entao acabei descobrindo que trocaram o e-mail e senha associados com minha conta e nao consigo altera-lo, nem ao menos encontrar quem fez isso. Preciso recuperar minha conta e mante...

  • Newbie
  • Nao consigo entrar no Spotify via e-mail e senha. Somente Facebook. Entao acabei descobrindo que trocaram o e-mail e senha associados com minha conta e nao consigo altera-lo, nem ao menos encontrar q...
  • 916 Views
  • 0 replies
  • 1 likes
  • Account
  • 916 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution cambiare nickname o trasferire tutti i dati e musica in un altro account

Salve, volevo sapere se si poteva cambiare il nickname su spotify, perchè ho rinscontrato dei problemi, se questo non è possibile come faccio a trasferire tutte le mie playlist e follower e following e ovviamente anche il mio abbonamento a premium. g...

  • Visitor
  • Salve, volevo sapere se si poteva cambiare il nickname su spotify, perchè ho rinscontrato dei problemi, se questo non è possibile come faccio a trasferire tutte le mie playlist e follower e following...
  • Daffydax
  • Newbie
  • 16731 Views
  • 2 replies
  • 0 likes
  • 16731 Views
  • 2 replies
  • 0 likes

Solved!! Premium abonnement opzeggen lukt niet

Ik heb een probleem om mijn premium abonnement op te zeggen.Ik nam ongeveer 3 a 4 maanden geleden een premium abonnement omdat je voor 3 maanden 0,99 euro hoefde te betalen. Ik heb mn abonnement, voor de dag dat ik 9,99 euro zou moeten betalen, opgez...

  • Newbie
  • Ik heb een probleem om mijn premium abonnement op te zeggen. Ik nam ongeveer 3 a 4 maanden geleden een premium abonnement omdat je voor 3 maanden 0,99 euro hoefde te betalen. Ik heb mn abonnement, v...
  • Femke17
  • Newbie
  • 17052 Views
  • 19 replies
  • 0 likes
  • Premium
  • 17052 Views
  • 19 replies
  • 0 likes

Solved!! My account was hacked and I took it back, but..

Hello! My premiumaccount was hacked, has anyone had the sam experience as me? I sent yhis message to spotify support:This fridag (4 of March 2014) I discovered that my account was hacked. Luckily enough the "hacker" didnt change my password and email...

  • Casual Listener
  • Hello! My premiumaccount was hacked, has anyone had the sam experience as me? I sent yhis message to spotify support: This fridag (4 of March 2014) I discovered that my account was hacked. Lucki...
  • amm132
  • Casual Listener
  • 2473 Views
  • 6 replies
  • 0 likes
  • Premium
  • 2473 Views
  • 6 replies
  • 0 likes

User Login problem (switch from facebook login to username login)

I was using facebook login previously. I got a new password with my facebook mail and started to login with a new username and pass.(not facebook login) Suddenly spotify recognizes me as nonpremium and all my playlists are lost. Any help would be app...

  • Casual Listener
  • I was using facebook login previously.   I got a new password with my facebook mail and started to login with a new username and pass.(not facebook login)   Suddenly spotify recogn...
  • zifirr
  • Casual Listener
  • 468 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 468 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't let me log in

This is on the mobile app and when it tells me to log in I put in my email and password and then it tells me "there is already an account with this email" and I know I am in the log in section not the sign up section so why would it be saying this?

  • Newbie
  • This is on the mobile app and when it tells me to log in I put in my email and password and then it tells me "there is already an account with this email" and I know I am in the log in section not th...
  • emperoreye7
  • Newbie
  • 29431 Views
  • 26 replies
  • 10 likes
  • Login
  • 29431 Views
  • 26 replies
  • 10 likes

Cannot change my payment option

I need to change my payment option and when I click on 'Update' under my profile it just refreshes the screen and I am unable to update my credit card information.

  • Casual Listener
  • I need to change my payment option and when I click on 'Update' under my profile it just refreshes the screen and I am unable to update my credit card information.    
  • mjc1231
  • Casual Listener
  • 760 Views
  • 2 replies
  • 0 likes
  • 760 Views
  • 2 replies
  • 0 likes

Solved!! Can't sign-up/subscribe

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already taken. This includes bashing random letters and number...

  • Newbie
  • I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already tak...
  • Harpal1
  • Newbie
  • 50543 Views
  • 7 replies
  • 4 likes
  • 50543 Views
  • 7 replies
  • 4 likes

Account Still Hacked Despite Signing Out of Everywhere & Changing Password

I realised that somebody was using my account so I signed out of everywhere else. I changed my password too to prevent said person from using it again. Despite taking the two actions above, I realised my account was still being used by other people b...

  • Newbie
  • I realised that somebody was using my account so I signed out of everywhere else. I changed my password too to prevent said person from using it again.    Despite taking the two actions a...
  • calcor1
  • Newbie
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Can't log in

Guys, suddenly my spotify logged out..And when i try to login, it says my email/username with password are wrong.. I reset my password 3 times, and i still can't log into my acc.. please help!

  • Newbie
  • Guys, suddenly my spotify logged out.. And when i try to login, it says my email/username with password are wrong..   I reset my password 3 times, and i still can't log into my acc.. please h...
  • michi_palaceone
  • Gig Goer
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 415 Views
  • 1 replies
  • 0 likes

Problema com conta Premium - simplesmente foi desativada antes do tempo

Ola, gostaria de saber como resolvo meu problema... Paguei o plano Premium de 1 ano em setembro, mas simplesmente virou Free em marco!!!!!!

  • Newbie
  • Ola, gostaria de saber como resolvo meu problema... Paguei o plano Premium de 1 ano em setembro, mas simplesmente virou Free em marco!!!!!! 😕
  • 411 Views
  • 0 replies
  • 1 likes
  • 411 Views
  • 0 replies
  • 1 likes

Superuser Contribution Collegare account facebook

Ciao ragazzi. Ho collegato qualche giorno fa l account facebook su spotify. Ora, ho creato un nuovo account spotify con una nuova email. Adesso, il problema è che non riesco a connettermi su facebook per condividere la musica con questa nuovo account...

  • Casual Listener
  • Ciao ragazzi. Ho collegato qualche giorno fa l account facebook su spotify. Ora, ho creato un nuovo account spotify con una nuova email. Adesso, il problema è che non riesco a connettermi su facebook...
  • Maik4
  • Newbie
  • 3480 Views
  • 6 replies
  • 0 likes
  • 3480 Views
  • 6 replies
  • 0 likes

Solved!! Not receiving reset password email

I have been trying to get an reset email since yesterday, and nothing has arrived in my inbox. When i am trying to follow the instructions from spotify to reset my password, they just ask me to type in the old password that i can't remember.. Frustra...

  • Regular
  • I have been trying to get an reset email since yesterday, and nothing has arrived in my inbox. When i am trying to follow the instructions from spotify to reset my password, they just ask me to typ...
  • StevieWiz
  • Newbie
  • 35484 Views
  • 58 replies
  • 3 likes
  • Login
  • 35484 Views
  • 58 replies
  • 3 likes

Credit card and location different countries. I can’t creata an account.

Spotify keeps saying Ithat my credit card and location are different so I can’t open an account. I am overseas and traveling. How do I fix this?

  • Newbie
  • Spotify keeps saying Ithat my credit card and location are different so I can’t open an account. I am overseas and traveling. How do I fix this?
  • Maxim
  • Spotify Star
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Spotify wont claim my artist profile

Spotify wont claim my artist profile, have been waiting over a month with no response. Filled all the blanks correctly, can someone help me ??

  • Newbie
  • Spotify wont claim my artist profile, have been waiting over a month with no response. Filled all the blanks correctly, can someone help me ??
  • Maxim
  • Spotify Star
  • 631 Views
  • 1 replies
  • 0 likes
  • Account
  • 631 Views
  • 1 replies
  • 0 likes

Can't login on Android app

Hi, I've installed the Spotify app from play store on my Xperia phone but when I try to log in, it fail saying "username or password wrong", but when I use the same credentials on Spotify website or web player at open.spotify.com or Windows app, it w...

  • Newbie
  • Hi,  I've installed the Spotify app from play store on my Xperia phone but when I try to log in, it fail saying "username or password wrong", but when I use the same credentials on Spotify webs...
  • Owlknight
  • Casual Listener
  • 831 Views
  • 4 replies
  • 0 likes
  • 831 Views
  • 4 replies
  • 0 likes

Solved!! Account offline

I need help on getting back into my account. I just created an account, I was in the settings and noticed an option that said to play music offline I clicked it to on. I then started saving music to my play list. As I started I noticed it was saving ...

  • Casual Listener
  • I need help on getting back into my account. I just created an account, I was in the settings and noticed an option that said to play music offline I clicked it to on. I then started saving music to ...
  • phan_times
  • Community Legend
  • 795 Views
  • 3 replies
  • 0 likes
  • 795 Views
  • 3 replies
  • 0 likes

I can't change my contry

I recently changed my country of residence from Mexico to Colombia and when I wanted to change country in my account (to re-hire premium) it does not leave me. I do not even see options in the drop-down list. what I do?

  • Newbie
  • I recently changed my country of residence from Mexico to Colombia and when I wanted to change country in my account (to re-hire premium) it does not leave me. I do not even see options in the drop-d...
  • carlonssho
  • Music Fan
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

My account settings changed without notice

A couple of months ago I noticed that on my bank statement I had been charged $10 from spotify instead of the $5 student amount. I forgot about it until it happened again. I went into my spotify account and found that my settings had been changed and...

  • Casual Listener
  • A couple of months ago I noticed that on my bank statement I had been charged $10 from spotify instead of the $5 student amount. I forgot about it until it happened again. I went into my spotify acco...
  • slclouisa16
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes