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gift card wrong country

gift card wrong country

Hi,

I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.

I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in Spain, I bought an online gift card trough the Spanish website, paying with my Dutch card. My friend had received the whole email and card in Dutch and is unable to use it here in Spain while I got the receipt of payment etc in Spanish. My friend, everytime when trying to activate the code, gets a mesasge 'wrong country'.

I just want my friend to get to use Spotify however it seems Spotify is making it impossible for paying member to actually use their services.

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Reply
1 Reply

Hi @lekkerkoekje070,

 

Currently Spotify gift cards can only be redeemed on Spotify accounts registered in the same country where they were purchased. 

 

Please try using another payment method and let me know if it works!

BittencourtSpotify Star
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