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help please

help please

Avatar of jlewis1217
Casual Listener
2013-02-13 04:31 PM

i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?

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Avatar of Liam
Community Legend
2013-02-13 04:34 PM
@jlewis1217 wrote:

i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?

What type of card is it?

 

And do you have enough money on it?

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Avatar of jlewis1217
Casual Listener
2013-02-13 04:36 PM

its a visa debit card and yes ive got plenty

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Avatar of Sam
Spotify
Spotify
2013-02-13 05:06 PM

Could you have a look here? Does your card agree with all of these things?

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Check out how we're doing over @SpotifyStatus

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