how to cancel my account without facebook

[user-removed]

hi

im a premium user and i wish to discontinue my contract eith spotify.

i had also for a period of time deleted my facebook account.

when i try to cancel it i am propmted to "authorize using facebook" 

however this just brings up a mistake popup.

please help as i wish to stop paying for my spotify account

[Peter__]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this. They normally just need to verify a few security details then they can cancel and delete the account for you if you wish. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[harryharrison]

Please cancel my account that you have with Facebook and keep my premium going

[Benlee12123b]

Hey Buddy, Do you Need support? 

If So The Spotify Community is one post away 

For Spotify Terms: https://www.spotify.com/us/legal/end-user-agreement/

For Spotify Contact And Support: https://www.spotify.com/us/about-us/contact/

- Ben 🙂

[Elena]

Hey @harryharrison,

Thanks for reaching out!

If you have a free Facebook-created account that you'd like to close, you can do this by following these steps. 

In case you'd like to continue using your Premium account without Facebook, you'll need to get in touch with the customer support team as @Peter__ advised. 

Hope this info helps, let us know if you have any questions.