Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

lost ACCOUNT

lost ACCOUNT

Plan

PREMIUM

Country

NEW ZEALAND

Device

(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10, etc.)

 

My Question or Issue

HI, I SET UP AN ACCOUNT ON A COMPUTER AND NOW I CAN'T REMEMBER IT. I AM PAYING THE SUBCRIPTION BUT I WANT TO CANCEL IT AND DONT KNOW HOW TO LOGIN TO STOP IT

 

Reply
1 Reply

Hey @ANDREW1210,

 

Thanks for coming to the Community.

 

You can follow the steps outlined in this FAQ article to locate any accounts you may have.

 

Let me know how it goes! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts